Reception

Reviews of The George Hotel by Saffron Dubai Creek

3 out of 5
The George Hotel by Saffron Dubai Creek
Baniyas Rd, Deira, Al Ras, Dubai, Dubai

Reviews

6.4
Rating 10 - Excellent. 10 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 13 out of 50 reviews" "
Rating 4 - Poor. 8 out of 50 reviews" "
Rating 2 - Terrible. 8 out of 50 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

moustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Abdul

Stayed 1 night in Mar 2023

6/10 Okay

THAI, SAN JOSE

Travelled with family, Travelled with group
Disliked: Staff & service
Receptionist didn't help customer to call taxi.
Stayed 5 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific helpful staff, a great location near the Souk and gold souk with most rooms having great views over the Creek.

6/10 Okay

Ayesha M.

Travelled with family
Stayed 4 nights in Dec 2019

4/10 Poor

Guillermo

Disliked: Cleanliness, staff & service, room comfort
Not a pleasant place to stay
Front desk staff has little patience with guests. Hallway has a funny smell, I suppose because of the carpet but they don’t seem to bother about it. Housekeeping staff were kind, but left only 1 towel per day per room (we were 2 people staying) and they got upset if I asked for another one. The room size is fine, but the bathroom had mug in walls and seiling was leaky all the time. Every morning I woke up with back ache because of the matress and the window has no protection, you can open it widely and jump if you want to. One day I ordered a beer at the bar, they withheld my passport because the credit card machine was unavailable and didn’t want to charge it to the room. Cheap price for a cheap place.
Stayed 4 nights in Nov 2019

10/10 Excellent

Eisimat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good about this Prperty, it was dirty with cockroaches in the room and everything was nasty, smelled nasty and really really bad hotel .
Stayed 1 night in Sep 2019

2/10 Terrible

Dinesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
Bugs in the room and mold all over the bathroom! Had to vacate asap.
Stayed 3 nights in Aug 2019
Response from Amber on 29 Aug 2019
Thank you for your feedback.we apologize for inconvenience.we are forwarding your review to concern department.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience with St George hotel - Al ras
Its was my first time experience with st George hotel dubai, was very bad, and will talk about website room shown very clean and tidy, when reached at hotel booking was not in hotel system. Finally receptionist mr. Rakesh provide us room, and room was very small, its a waster of money to stay here, no hospitality no room service menu,
Stayed 2 nights in Aug 2019
Response from Amber on 17 Aug 2019
Thank you for your feedback.we apologize for inconvenience.we have forwarded your review to concern department.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good very clean good place good food good city nice whether
Stayed 2 nights in Apr 2019
Response from Deboshree on 9 Apr 2019
Thank you so much for the amazing feedback, We’ll put in our efforts to provide consistent service every time. Regards, Deboshree

8/10 Good

Mohsin

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Deboshree on 5 Apr 2019
Hi, Mohsin! Thanks a lot for staying with us. Hope to welcome you again with wonderful experience further. Regards, Deboshree

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019
Response from Ritesh on 19 Jan 2019
Hi, Guest! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Ritesh

6/10 Okay

NAWAR

Liked: Staff & service
Stayed 2 nights in Dec 2018
Response from Ritesh on 3 Jan 2019
Hi, Nawar! We're sorry to know that you're not fully satisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Ritesh

8/10 Good

Andrew

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018
Response from Ritesh Yadav on 8 Nov 2018
Thank for rating us highly, Andrew! Glad that services offered by us meet up your expectations and we’ll endeavor to keep it up. Ritesh Yadav

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
I like the location and other activities they had like various bars. But some areas in the hotel weren’t as clean as other average hotels. WiFi is terrible and my iPad was giving me warnings that the IP address isn’t registered and someone might try to steal my information. The stuff aren’t helpful in resolving issues like when the WiFi was down.
Stayed 3 nights in Sep 2018
Response from Ritesh Yadav on 21 Sept 2018
Hi Guest, I am glad to have served you as well an apology for the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Ritesh Yadav

10/10 Excellent

Mohammed

Very good service and thank you .
Everythink good accept the parking car .
Stayed 2 nights in Sep 2018
Response from Ritesh Yadav on 27 Sept 2018
Hi Mohammed , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Riresh Yadav

10/10 Excellent

MONTASER A.

Liked: Cleanliness, staff & service, room comfort
Family trip
Excellent customer services plus good location right next door to a metro station.

6/10 Okay

Zaenab

Disliked: Staff & service

6/10 Okay

Deepak

Liked: Cleanliness, room comfort

2/10 Terrible

Saachi, Los angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Would never stay here again. It's really dirty.

6/10 Okay

Anonymous, london

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than what many reviews say
Honestly, I was a bit nervous about it before I stayed there after reading some reviews online. But after showing up and settling in, I found it was a very nice 3 star hotel in Dubai. It is older and some things are a bit out of date, but honestly it was pretty well maintained. The bar/restaurant downstairs was nice and reasonably priced and full of interesting people. The night clubs were similar to any small night club in Europe or the US. The hotel was very thorough in making sure that nothing innapropriate happened with the girls at the club, so no big deal their either. Overall I had a very pleasant stay and would not hesitate to reccomend this hotel to anyone looking for a budget stay in Dubai

2/10 Terrible

Xorh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
zero
Smelly. Old furniture. Don't know what kind of AC in the room but it sounds bad and pushing air like an air craft. Breakfast ends earlier than usual. Old junky TV and the remote doesn't work. Old Towels with old bathroom. No coffee maker for a room that I paid 217$. In the ref drinks may cost u a fortune. Tissues quality might be the worst and cheapest in Dubai. Almost all night long I heard loud shouting coming from the front street, thx to the night club at G floor. I don't recommend this hotel unless it costs u 30$ per night.

2/10 Terrible

Riad Hamzeh

Liked: Staff & service, property conditions & facilities
fine

4/10 Poor

Asim, Riyadh, saudi Arabia

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
one of the worst hotel we have ever stayed in. Location of the hotel was inconvenient. Although the parking was complimentary underground but exit of this parking would lead you into a series of alleys and inside the hosh posh market area and you would have to drive 10-15 minutes to come out of the busy and conjusted alleys. so the approach to this hotel was painful. Surroundings look good on map but practically it is not pleasing at all. There was always a very loud music going on all throught he night and you could not avoid it no matter which floor you are staying the loud music was everywhere and the cigarette smoke and odor would follow you each and every corner of this hotel. Along the reception there is a bar which has all weird looking visitors and girls in all sorts of weird dresses and I t was not difficult to figure out what sort of guests it served. The only good thing about the hotel is that they served an average quality complimentary breakfast. given all that the breakfast alone would not make me visit this hotel again. Please stay away from this hotel. In this price I bet a much better hotel can be availed. This hotel is not worth the price at all.

8/10 Good

Katerina, Qatar

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Wardak Naveed, Kabul-Afghanistan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a good and relax able Hotel
The Hotel is so so, all the intention of them are to the night clubs only, but not taking care of the regular guests. the behavior of the security is very bad with the girls who are coming to Night club, they treat them like a nun humans, which is not good, at least this is their business and the security also have to respect them. the fridge located in the room is empty even they didn't put a bottle of water in side. personally I spent two nights with out bathroom towels.... when Asked form the room service, they said we send all Towels for washing... so how amazing..... The TV had only the local Chanel no receiver or dish and news or other services were available. They have a high charge for the entry of Night clubs, AED 150 for normal and AED 500 for the Arabic Night club, which is very high. also they have to offer free night club entry for the Hotel gusts.

2/10 Terrible

ahmed, jeddah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

keith, perth western australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ST george hotel Dudai
Having arrive late at night the hotel staff were very helpful,as the service desk assistant was very kind and spoke good english .The breakfast was o.k more variety would be nice, cereals. etc. The location of the hotel is good, close to the airport ,buses and the watertaxi to get to the other side of dubai creek for more shopping.At night the hotel is a bit noisy due to the disco on the tenth floor. What my wife and I found irritating was the smell of cigarettes throughout the hotel, and through the airconditioning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is close to local market & Creek (Khor)
The rate posted was average. Parking is available for free. The Hotel is near the local market (Souk Nayef) and the Gold market. The hotel is quite in the day time and goes crazy at night time because of the discos and parties. I don't recommend the hotel for families. The view of the Creek is wonderful. Transportation is a bit hard to get especially in the morning where you have to walk a distance to the main street to pick up a Taxi. I like to party, so I have enjoyed staying there.

8/10 Good

Raza

Liked: Cleanliness, room comfort
Decent hotel
Overall my stay was comfortable and my room had a nice view of the creek and the boats. The service was fine although they did screw up my refund for a night as I mistakenly booked an extra night.. expedia gave me a coupon for future use so I am fine. This is a good location if you want to visit the old Dubai and the gold market which is walking distance.

4/10 Poor

Hameed

Disliked: Cleanliness, property conditions & facilities, room comfort
الموقع ممتاز لكن الفندق سيئ من النظافة والإزعاج والأكل غير جيد الغرف كبيره ولكن قذره جدا
Stayed 2 nights in Nov 2019

10/10 Excellent

JUMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
روعة
أقامه كانت جميلة جدا خدمة ممتازه وسريعه
Stayed 1 night in Aug 2019

4/10 Poor

Abdulsalam

Disliked: Staff & service, room comfort
استقبال غير متعاون
الاستقبال غير متعاون انتظرت كثيرا لعمل الدخول والغرفة سيئة احتاجت لصيانة قبل دخولي وبعد الدخول والانارة ضعيفة مرة ولا يصلح لاقامة العوائل ارجو البعد عنه للعائلات
Stayed 1 night in Mar 2019
Response from Amber on 30 May 2019
Thank you for your feedback.we apologize for in convenience .

6/10 Okay

Maher, المملكه العربيه السعوديه

متوسط
كانت اقامه جيده والعاملون ودودون ولاكن الوبي صغير جدا كنبه وحده
Stayed 1 night in Apr 2019
Response from Amber on 30 May 2019
Thank you for your feedback

6/10 Okay

abdelbaki

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bon rapport qualité-prix.
Stayed 2 nights in Apr 2019
Response from Edward on 22 Apr 2019
Salut Abdelbaki! Merci beaucoup de rester avec nous. J'espère vous accueillir bientôt. Dans l’attente de votre amour et de votre soutien continus :) Cordialement, Edward

10/10 Excellent

Fekri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Edward on 11 Apr 2019
Thanks for rating us positively, Fekri! We hope to welcome you again soon. Have a nice day :) Regards, Edward

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019
Response from Ritesh on 24 Jan 2019
Thanks for the positive rating, Guest! Hope to welcome you again soon :) Regards, Ritesh

6/10 Okay

FAHAD

Response from Ritesh on 14 Dec 2018
Hi, Fahad! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Ritesh

10/10 Excellent

GB, SWE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra service, blev uppgraderade, fick juniorsvit
Önskade early check in, late check out. Fick rum redan 07:10 på morgonen. Hade oturen att råka ut för ficktjuvar som plockade bla. pass,pengar och kreditkort, så vår vistelse blev längre än planerat fick behålla vårt utmärkta rum med mycket bra rabatt i ytterligare 4 nätter.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Geeignet für einen Stop Over
War ok. Pulverkaffeee zum Frühstück, das ansosten gut war. Iranische Nacht bis morgens um 5:00

6/10 Okay

Benabdelhalim

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز جدا للشباب

10/10 Excellent

ابوعبدالله

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق روعه
الفندق روعه بعكس ماكنت متوقعه كل شي حلو فيه بس الاكل يبي له عنايه

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stench of smoke and lousy breakfast
Hotel location was okay. Service staff was helpful. Everything else - awful. I cannot recommend this place to anyone. Smoking prohibited signs were ignored both by staff and guests. Resulting in a fowl stench of smoke in the lobby, elevator and even in the rooms. Breakfast was cold and tasted like it was well beyond the "best before" date: cold fried liver, cold baked beans, cold bacon ... etc. The only thing hot was the lukewarm millk. And it was not like the staff was overloaded. One spended his entire day adjusting the giant tv set, another walked around and said hello and the waitresses waltzed around in their mini skirts not paying much attention to much else than clearning off the tables. (which were not clean by the way). We should have stayed for a week but after three nights we couldn't stand it any longer and moved on to a better location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitten in der Altstadt, alle Suks in Fußnähe

4/10 Poor

Kristina, Östersund

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell St George i Dubai
Läget bra vid the Creek i de gamla kvarteren. Nära till soukerna. Men underhållet är eftersatt och städningen sisådär.