We were very disappointed with our stay here. We were travelling with our 5 month old son and specifically chose to stay here as there were allegedly two on site restaurants which meant convenience for us. However, we waited some time to be seated at dinner, weren’t even given a menu and then, after we asked for it, we still didn’t get one. After 10 minutes of this and being completely ignored we left and ended up having to order takeaway. We looked into getting room service but there was no information anywhere about that either and there was nobody available on reception to ask-this, despite it being advertised on hotels.com and on the Radisson website as being available. The room was also very basic and dated, and not well cleaned, especially considering what the hotel holds itself out to be. We could also hear the lift all evening and people used it. In addition, the hotel was not very child friendly and despite seeing that we had a pushchair the reception staff told us how to get to our room (which was not in the main building) by a route involving multiple series of steps which the reception staff told us we would have to manage. All in all, very disappointing indeed.