4/10 Poor
Keith
Travelled with family
23 Apr 2024
Disliked: Property conditions & facilities
I'm not going to try to convince you to not stay here, just extremely lower your expectations. Don't let the pictures fool you....this is NOT a hotel....it is a motel that wants to be a hotel. Look a little closer at the pictures. First off, check in took FOREVER!! You can either park on the street or use their valet service ($32 ). I was told that I would get a text message about my vehicle and how to request it....that never happened. One elevator for customers. Took a long time to get to our room. The rooms were just remodeled motel rooms. The bed was hard and squeaky. Very small tub/shower combo. When we went to check out, the valet service didn't have a key card to the parking garage where they took my truck, so we had to wait. I paid $307 for our one night room....it should have been more like $125. It was in a great location from Broadway, but was just felt deceived from the pictures and name. Would I stay there again...NO. I did not talk to management. With the wait times to check in and out, I didn't want to waste anymore time there. I'm not mad, just disappointed.
Keith
Stayed 1 night in Apr 2024