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Reviews of The Abbey Hotel Donegal

3 out of 5
The Abbey Hotel Donegal
The Diamond, Donegal, County Donegal

Reviews

8.0

Very good

Rating 10 - Excellent. 207 out of 524 reviews" "
Rating 8 - Good. 173 out of 524 reviews" "
Rating 6 - Okay. 90 out of 524 reviews" "
Rating 4 - Poor. 36 out of 524 reviews" "
Rating 2 - Terrible. 18 out of 524 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful older restored hotel. Perfectly located in the center of everything.
Stayed 1 night in May 2024

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on staff was wonderful, the only issue was the heat in the room and the sense of urgency to get it fixed
Stayed 1 night in May 2024

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and cozy. All staff we dealt with were friendly, professional very very helpful and responsive. I’m making a trip back to donegal in December and I’ll not consider other accommodation than The Abbey Hotel. Overall very happy with our stay here
Stayed 1 night in May 2024

10/10 Excellent

Musab H.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's absolutely amazing stay at the Abbey Hotel, I loved it so much. The stuff are friendly and nice, the restaurant has great options for amazing food. Also the Diamond area is very nice and walkable, where you find great restaurants and souvenir shops. Parking is easy too. There are many sight seeing places within 30 - 60 minutes, Silver Strand is just charming place visit, as well as Sain Johns' light house.
Stayed 5 nights in Feb 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay staff very helpful ... Food in hotel was very nice and entertainment was brilliant ... definitely recommend
Stayed 1 night in Feb 2024

10/10 Excellent

Dylan

Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 1 night in Jan 2024

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to give this hotel a 5 star as it is an amazing hotel the was one bad issue which can not be the fault of the hotel as it was only an events doorman by the name of Brian I believe that was nasty and abusive but the hotel was an amazing lovely hotel and literally every other member of staff including the manager was really nice I’d highly recommend this hotel and will hopefully be back again some day
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Donegal
Large comfortable rooms. Large choice buffet breakfast and lovely bar. Just what was needed for short business trip.
Stayed 3 nights in Jan 2024

10/10 Excellent

moira

Travelled with family
Brilliant weekend staying at The Abbey Hotel in Donegal town.
Stayed 2 nights in Jan 2024

6/10 Okay

Laura

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning DO NOT STAY at Abbey Hotel for New Year
Complete disaster totally unorganized heating in room didn't work no hot water stains on floor and seats in the room. New Year's Eve was horrendous total mayhem, they brought coaches of outsiders into hotel without notifying the clients they took over the hotel. Residents could not get accesd to bar or toilets, the room were the show was in totally over crowded, a complete safety hazzard. Residents had no choice but to leave the show and go back to their rooms, the young people they let in totally took over every part of the hotel. Running up and down the corridors banging on the doors. Brought food and alcohol into hotel and management were nowhere to be seen, infact some young one's still sitting in the reception area drunk from night before not even booked in the Hotel. I expect a refund for the night of 31st December it was our Wedding Anniversary, totally ruined we will not ever stay at this Hotel for the New Year EVER again.
Stayed 3 nights in Dec 2023

6/10 Okay

John

Liked: Cleanliness
Bar staff not good at their job
Stayed 2 nights in Dec 2023

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

8/10 Good

Dermot Mc

Very good
Stayed 1 night in Dec 2023

6/10 Okay

Katrina

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Shaun

Stayed 1 night in Dec 2023

10/10 Excellent

Orasa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant. Seafood Chowder was not impressed.

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect and Building and facilities are beautiful. Stunning and quaint town. Rooms are nice however the King bed we had was not the most comfortable. We ate at the bar and the food was good but the bar quite cold in temperature. Overall it was a very nice experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Travelled with partner
Great staff and very comfortable bed . Food was delicious too .
Stayed 2 nights in Nov 2023

8/10 Good

William

Travelled with partner
Disliked: Amenities
When you flushed the toilet you had no cold water. Not good
Stayed 2 nights in Nov 2023

10/10 Excellent

Danny

Stayed 1 night in Oct 2023

10/10 Excellent

Martina

Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jean

Liked: Staff & service, property conditions & facilities
View of the bay from my room. The Abby was quiet and clean. Staff was congenital and helpful. Lots of people waiting for a bus made it difficult to find the entrance.
Stayed 2 nights in Oct 2023

10/10 Excellent

CARRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, easy check in and phenomenal food in the restaurant
Stayed 1 night in Oct 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Comfortable
Room was clean comfortable, good location.
Stayed 1 night in Sep 2023

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and easy access to all amenities. Easy and reasonably priced parking in local public car park. Nice restaurant and pub within hotel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

ROBERT

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, was not a fan of the window view in room but the room was comfortable and live music in the hotel was fantastic.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 2 nights in Sep 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the city center.
Stayed 1 night in Sep 2023

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid week break.
Stay was good. Hotel could do with a good refurbished. €15 for a very average breakfast. Have had better for less.
Stayed 2 nights in Sep 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Andrew

Business traveller
Overpriced but that is prices in Ireland
The hotel is somewhat dated but rooms very large so no real issue there. Bar was very good with a proper range of beers not just lagers and stout so a real plus. The real issue for me is the poor quality of a E15 priced breakfast. 1. No white or black puddingh which is a first for me in an Irish hotel and I have stayed in many 2. You can only get toast that is pre-made which is odd 3. No hash browns but roast pots-strange 4. Considering it would cater for many tourists no croissants, cheeses or cold meats When I asked about it at reception( the breakfast) I was told- 'that is the breakfast we serve' well not good enough at that price The other issue is asking for an invoice on a reception counter sticky with a spilt drink which was also on the floor at 9 AM in the morning. Not a great look. Cost was E164 for B and B which is par for the course for Ireland alas
Stayed 1 night in Sep 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great meals right next door
Stayed 1 night in Sep 2023

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Two flights of stairs to fourth floor, lift only goes to third floor. Whole place needs refurbishment. Staff great but let down by overall condition of hotel. Plus they need to be upfront about lack of facilities such as a lift to every floor. Older and disabled people would be very poorly served by this facility.
Stayed 3 nights in Sep 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location historic type hotel. Spacious room with river view. Good breakfast
Stayed 1 night in Sep 2023

4/10 Poor

Gary

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Their wi Fi did not work with any consistance and their beds were very lumpy and uncomfortable
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda, Ann Arbor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Recently updated the hotel. Our room was lovely. Everything was new. Would recommend this hoyel … ifgoing to Donegal.Ireland.
Stayed 1 night in Sep 2023

2/10 Terrible

Brian, Tamarac

Disliked: Staff & service, property conditions & facilities
Decent rooms except for cold showers and no one willing to do anything about it. Kept telling me it was due to too many people taking a shower at once or I didn't know how to work the shower.
Stayed 2 nights in Sep 2023

8/10 Good

Leah

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023