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Reviews of The Earl of Doncaster Hotel

4 out of 5
The Earl of Doncaster Hotel
Bennetthorpe, Doncaster, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 491 out of 748 reviews" "
Rating 8 - Good. 196 out of 748 reviews" "
Rating 6 - Okay. 36 out of 748 reviews" "
Rating 4 - Poor. 16 out of 748 reviews" "
Rating 2 - Terrible. 9 out of 748 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christmas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are lovely - very friendly and helpful.
Stayed 1 night in May 2024
Response from Diane on 22 May 2024
Many thanks for your great review and comments.We really appreciate it!Kind regardsReception Team

8/10 Good

Sam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really cool art deco style hotel which is a fun departure from the sanitised experience of a Premier Inn or other chain hotels. My room was small but well decorated with basic amenities. You're a short walk to the town centre and there are parks nearby.
Stayed 2 nights in May 2024
Response from Diane on 18 May 2024
Many thanks for your review and comments.Kind regardsReception Team

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member provided welcoming and excellent attention throughout our stay and noticeably were very well dressed. Breakfast and Dinner meals were superb. Highly recommend this hotel if staying near or in Doncaster.
Stayed 3 nights in May 2024
Response from Diane on 10 May 2024
Many thanks for your great review and score.We really appreciate it!Kind regardsReception Team

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities
The bath creaked a lot whilst stood in it and the aircon didn’t work very well but other than that loved it.
Stayed 1 night in May 2024
Response from Diane on 10 May 2024
Many thanks for your great review score and comment.Kind regardsReception Team

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience.
Stayed 3 nights in May 2024
Response from Diane on 7 May 2024
Many thanks for your great review score.We appreciate it!Kind regardsReception Team

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel art deco themed. Beautiful and everyone is very accommodating and friendly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, always a pleasure to stay.
Stayed 1 night in Apr 2024
Response from Diane on 11 May 2024
Many thanks for your great review and comments.We appreciate it!Kind regardsReception Team

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Superb decor with great attention to detail. Rooms were really nice though the shower was awful with poor water pressure that kept stopping flow (maybe when the room next door used at same time). Reception & restaurant staff were very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Diane on 30 Apr 2024
Many thanks for your review and comments.We appreciate both positive and negative feedback.Our sincere apologies for any inconvenience caused.Kind regardsReception Team

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had been upgraded , which was lovely but unfortunately there was water leaking in through the ceiling then I was put back into a standard room which was very small but clean in my opinion the hotel does need a refurbishment
Stayed 1 night in Apr 2024
Response from Diane on 23 Apr 2024
Thank you for your review.Our sincere apologies for the inconvenience caused during your stay, the leak was completely unexpected and there was only a standard room left to move you too. Kind regardsReception Team

8/10 Good

David

Stayed 1 night in Apr 2024
Response from Diane on 30 Apr 2024
Thank you for your review score.Kind regardsReception Team

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always good we use it every time we come to Doncaster
Stayed 2 nights in Mar 2024
Response from Diane on 6 Apr 2024
Many thanks for your review.We really appreciate it!Kind regardsReception Team

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times in the past and wouldn't stay anywhere else in Doncaster. The hotel is fantastic with a good range of facilities. I would highly recommend
Stayed 1 night in Mar 2024
Response from Diane on 29 Mar 2024
Many thanks for your great review and comments.kind regardsReception Team

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior decor of the reception area and dining room was amazing - very art deco!!
Stayed 1 night in Mar 2024
Response from Diane on 16 Mar 2024
Many thanks for your review and comments.Kind regardsReception Team

10/10 Excellent

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff & perfect location to walk to the racecourse. The food was excellent both dinner & breakfast and we had a great night in the bar too
Stayed 1 night in Jan 2024
Response from Diane on 13 Mar 2024
Many thanks for your review and comments.Kind regardsReception Team

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Diane on 4 Mar 2024
Many thanks for your review score.Kind regardsReception

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2024
Response from Diane on 24 Feb 2024
Many thanks for your great review score.Kind regardsReception Team

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Diane on 20 Feb 2024
Many thanks for your great review score.Kind regardsReception Team

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Great staff and comfortable bed would stay again
Stayed 1 night in Feb 2024
Response from Diane on 16 Feb 2024
Many thanks for your great review score.We appreciate it!Kind regardsReception Team

10/10 Excellent

Migel, Kings langley

Liked: Cleanliness, staff & service, property conditions & facilities
The decor
Stayed 3 nights in Jan 2024
Response from Diane on 7 Feb 2024
Many thanks for your review score.Kind regardsReception Team

10/10 Excellent

Paul

Stayed 1 night in Jan 2024
Response from Diane on 3 Feb 2024
Many thanks for your review score we appreciate it.Kind regardsReception Team

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly especially breakfast staff, however there was an issue with the shower where it was not draining away quick enough and heating in the room was not great even though turned heating up
Stayed 3 nights in Jan 2024
Response from Diane on 3 Feb 2024
Many thanks for your review and comment.Kind regardsReception Team

10/10 Excellent

Ian

Stayed 1 night in Jan 2024
Response from Diane on 30 Jan 2024
Many thanks for your review score Kind regardsReception Team

8/10 Good

Paul

Stayed 1 night in Jan 2024
Response from Diane on 30 Jan 2024
Many thanks for your review score Kind regardsReception Team

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Diane on 16 Jan 2024
Many thanks for your review score.Kind regardsReception Team

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to town centre and convenient for racecourse
Stayed 1 night in Jan 2024
Response from Diane on 16 Jan 2024
Many thanks for your great review, we appreciate it.Kind regardsReception Team

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Christmas adventure
Staff were fabulous in the evening and breakfast, wonderful place to stay for visiting Yorkshire wildlife Park and ice skating at the dome
Stayed 1 night in Dec 2023
Response from Diane on 17 Dec 2023
Many thanks for your great review and comments.Kind regardsReception Team

10/10 Excellent

Perry

Stayed 1 night in Dec 2023
Response from Diane on 19 Dec 2023
Many thanks for your great review score.Kind regardsReception Team

10/10 Excellent

William

Stayed 2 nights in Dec 2023
Response from Diane on 17 Dec 2023
Many thanks for your great review score.Kind regardsReception Team

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly a unique experience. The decor is spectacular and the staff professional and friendly. Our room 220 was amazing. All the meals we had here were plentiful and delicious. There is free charging for electric vehicles in the spacious car park. There are 2 beautiful parks on the doorstep and it is a gentle, flat 15 minute walk into town. There really is no better place to stay in Doncaster.
Stayed 3 nights in Dec 2023
Response from Diane on 17 Dec 2023
Many thanks for your great review.Kind regardsReception team

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Art Deco in Donnie
Wow, what a lovely hotel. Stayed here randomly on a work trip and liked it so much I brought the wife for our anniversary.
French Martini’s
Stayed 1 night in Dec 2023
Response from Diane on 17 Dec 2023
Many thanks for your great review, we appreciate it.Kind regardsReception Team

2/10 Terrible

Trinity

Stayed 2 nights in Dec 2023
Response from Diane on 25 Dec 2023
Sorry that your review score was so low :(Kind regardsReception Team

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Diane on 5 Dec 2023
Many thanks for your great review score.We appreciate it.Kind regardsReception Team

6/10 Okay

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Diane on 5 Dec 2023
Thank you for your review score.Kind regardsReception Team

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Art Deco interior. Staff all very friendly. Would definitely stay here again and also recommend the hotel to others.
Stayed 1 night in Nov 2023
Response from Diane on 12 Nov 2023
Many thanks for your great review and comments.We appreciate it.Kind regardsReception Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Great hotel, friendly staff, fantastic room, spacious, clean and loved the decor. We will be returning.
Stayed 1 night in Oct 2023
Response from Diane on 6 Nov 2023
Many thanks for your great review and comments.We appreciate it.Kind regardsReception Team

10/10 Excellent

Helen

Travelled with family
Liked: Amenities
A very quirky retro style hotel. Interesting in every corner. Staff incredibly friendly, our stay was very comfortable and would certainly recommend
Stayed 2 nights in Oct 2023
Response from Diane on 13 Oct 2023
Many thanks for your great review and comments.Kind regardsReception Team

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No trouble in identifying what's unique about this hotel - it's the decor in the public spaces! What makes it five stars though is the staff - a delightful combination of efficient and friendly. If I'm in Doncaster again the Earl will definitely be my No 1 choice.
Stayed 3 nights in Sep 2023
Response from Diane on 3 Oct 2023
Many thanks for your great review and comments, we really appreciate it!Kind regardsReception Team

10/10 Excellent

Annette

Stayed 1 night in Sep 2023
Response from Diane on 1 Oct 2023
Many thanks for your great review score, we appreciate it.Kind regardsReception Team

8/10 Good

Tahir Bashir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Amazing hotel with outstanding dining room and breakfast is 10star not less including pleasant and caring restaurant staff. All options veg and non veg and variety of smoked fish available. Room was average with basic facilities and tidy. TV remote wasn't working properly , shower head slowed down while taking shower, bed mattress was poking me with it's springs . It was twin bedroom may be the other rooms had no issues. Still over all very good
Stayed 1 night in Sep 2023
Response from Diane on 1 Oct 2023
Thank you for your review and comments.Kind regardsReception Team

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time! Great staff. Ann Marie and Del. Would definitely return!
Stayed 1 night in Sep 2023
Response from Diane on 1 Oct 2023
Many thanks for your great review and comments, we appreciate it.Kind regardsReception Team

10/10 Excellent

Dan

Stayed 1 night in Sep 2023
Response from Diane on 13 Oct 2023
Many thanks for your great review score, we appreciate it.Kind regardsReception Team

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Enjoyed our stay
Stayed 1 night in Sep 2023
Response from Diane on 1 Oct 2023
Thank you for your review score and comment.Kind regardsReception Team

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Diane on 18 Sept 2023
Many thanks for your great review score, we appreciate it.Kind regardsReception Team

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alan
Brilliant stay and reception staff are very helpful and friendly.
Stayed 1 night in Sep 2023
Response from Diane on 16 Sept 2023
Many thanks for your review we appreciate it.Kind regardsReception Team

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Stayed 1 night in Sep 2023
Response from Diane on 14 Sept 2023
Thank you for your review we appreciate it.Kind regardsReception Team

10/10 Excellent

Keith

Stayed 1 night in Sep 2023
Response from Diane on 12 Sept 2023
Many thanks for your great review score.We appreciate it!Kind regardsReception Team

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful experience. Everything 10/10. Staff great, food great, room fantastic. Will definately be staying here from now on when visiting Doncaster
Stayed 1 night in Aug 2023
Response from Diane on 1 Sept 2023
Many thanks for your great review score and comments.We appreciate it.Kind regardsReception Team

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel is very clean, the staff are great, we requested a room with a walk in shower, no problem. Our friends requested a low floor, no problem. Breakfast is very good, staff are very accommodating. Position of hotel is great close to town and within walking distance to the Doncaster Race Course.
Stayed 2 nights in Aug 2023
Response from Diane on 24 Aug 2023
Many thanks for your great review score and comments.We appreciate it.Kind regardsReception Team

8/10 Good

Jackie

Stayed 1 night in Aug 2023
Response from Diane on 9 Sept 2023
Thank you for your review score.Kind regardsReception Team

10/10 Excellent

Tony

Stayed 1 night in Aug 2023
Response from Diane on 15 Aug 2023
Many thanks for your great review score, we appreciate it.Kind regardsReception Team