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Reviews of Wesman Grand Hotel

5 out of 5
Wesman Grand Hotel
Al Meena Street, Old Salata,, Doha, DOH

Reviews

8.2

Very good

Rating 10 - Excellent. 62 out of 137 reviews" "
Rating 8 - Good. 43 out of 137 reviews" "
Rating 6 - Okay. 22 out of 137 reviews" "
Rating 4 - Poor. 8 out of 137 reviews" "
Rating 2 - Terrible. 2 out of 137 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Thais

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
think again
Hotel is dated and needs some attention! bedroom looks dirty and super dark! not enough lighting and the existing ones not working! air con impossible to change temperature. Asked for toilet paper twice and was given a used one with 1/4 of it. Gym equipments out of order, no water in the filter at fhe gym... tv quality is very bad! toilet lights also not working, shower drain seems to be blocked as water fills up and gets disgusting as it doesn’t drain. Bedroom window super filthy, impossible to get a view out of it. Staff friendly, which is the only good think about the hotel! Area around hotel is not pedestrian friendly.. overall wouldn’t stay again.... you get what you paid for!

8/10 Good

Abdulkader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2018

8/10 Good

Giorgio, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, good room, but
The hotel has recently changed name and management. I had already paid Expedia for the room, but had all sorts of problems having that recognized by the staff. The location is excellent, not far from the souq and the Museum of Islamic Art. The room I had was spatious and clean. The water in the shower was at most lukewarm. The staff did nothing about it.
Stayed 3 nights in Jan 2018

8/10 Good

Amir R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very helpful staff although requests took several reminders before being met. Poor hot water on lower floor rooms so request a higher floor.
Stayed 3 nights in Nov 2017
Thank you for your comments and we promise to consider your points for corrective action

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017
Thank you for your kind rating and we hope to welcome you back soon

10/10 Excellent

M, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff
All members of staff were very accommodating and helpful with both an early check in and a late checkout. The hotel is located a short walking distance away from both the corniche and Souq Waqif.
Stayed 6 nights in Oct 2017
Response from HM on 29 Oct 2017
Thank you for your kind comments and we hope to welcome you back soon

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nice Room but no access to facilities
Room was amazing with all comfort, clean and spacious. However I was really disappointed for not accessing pool, sauna, steam room, gym whenever I wanted. Single guys can only access it between 7pm to 9pm. You can even go during family time when it is mixed. What a disappointment when temperatures reach 40 degrees during the day!!! Jacuzzi was not even working when I tried!
Stayed 4 nights in Oct 2017
Response from HM on 17 Oct 2017
Thank you for your comments and glad that you like the location, room,and cleanliness. and we promise to consider the other comments although it is matching with the country culture

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel well located and great staff
The locations near the corniche, M of Islamic art and souks meant we could walk around even in August heat. A bargain!
Stayed 2 nights in Jul 2017
Response from HM on 8 Aug 2017
Thank you for your kind review and hope to welcome you back again

10/10 Excellent

Janet, Adelaide Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing staff
Had an unexpected stay in Doha the staff at the hotel could not have done more for us with early check in and late check out. Overall service was amazing would recommend
Stayed 3 nights in Jul 2017
Response from HM on 31 Jul 2017
Thank you for your kind review and hope to welcome you back soon

6/10 Okay

Annist, Australia

Nice hotel. Close to new development.
Walking distance to some attractions and places to eat. Good value for money. Used taxis to get to shopping centres, etc.
Stayed 1 night in Apr 2017
Response from HM on 18 Jun 2017
Thank you for your kind feedback and we are glad to know that you like the hotel location Hope to welcome you back soon

10/10 Excellent

EHAB , Doha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent Hotel
I found Retaj Royale Doha hotel super Magnificent Hotel .
Response from HM on 11 May 2017
Thank you for your kind comments and hope to welcome you back soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent comfort with the best price.
Comfort is the best and punctuality. Comfort is the best and punctuality. Comfort is the best and punctuality. Comfort is the best and punctuality. Comfort is the best and punctuality. Comfort is the best and punctuality.
Response from HM on 30 Apr 2017
Thank you for your kind comments and positive rating. We hope to welcome you back soon

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Size of Room and location
Great BIG Room
You rating is very valuable for us, thank you for your feedback and hope to welcome you back soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Hotel was very nice with clean big rooms! The check in was fast and it was close to everything.
Response from HM on 19 Mar 2017
Thank you for your comments about your stay, glad to know that you like the hotel, room size, location and service quality

6/10 Okay

Eric Kiam Cheng

Response from General Manager on 19 Mar 2017
Thank you for the rating. we value your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. Very good rooms and facilities.
Response from HM on 19 Mar 2017
Thank you for your kind comments and hope to welcome you back soon

6/10 Okay

Nabil

Disliked: Cleanliness, staff & service, room comfort
Disappointed
Not so impressed and will not recommended it again. Although the facility was ok but the service is well below par. Poor customer service was evident in many areas and management is not caring about client satisfaction. Certainly it is not a 5 star level. Breakfast and lunch was average. Shuttle service to airport was listed but does not exist. TV options very limited and not HD
Response from General Manager on 5 Feb 2017
Thank you for your rating after your stay in the hotel, we regret to know that you faced some challenges, however we assure you that it is not reflecting our real quality of service. we already addressed all your comments and we promise that you will notice the difference if you visit us again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Valiue!
They let me check in 6 hours early which was so wonderful after a 12 hour flight from Japan. The staff are fantastic. Superb service and caring. The price was very cheap. For the quality unbelievable. Food is great, and wonderful value. Stay here - you will not regret it! Really struggling to find any negatives! Maybe the light switches are a bit confusing. But I had a beautiful, big room!
Response from HM on 17 Jan 2017
Thank you for your kind feedback and we promise always to deliver the best service we can

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel stay
Convenient hotel stay. Easily access to areas around AD
Response from General Manager on 29 Jan 2017
Thank you for your kind rating, we really appreciate it

10/10 Excellent

Yia Chil Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
Response from General Manager on 17 Jan 2017
Thank you for giving a time for your feedback and happy to meet your satisfaction

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms good location
Very good stay already booked my next stay
Response from General Manager on 17 Jan 2017
Thank you for your kind feedback and glad to know that you like the room and hotel location and waiting to welcome you back in the next stay

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Avoid This Hotel Very Bad Service and Management!
I had an awful stay at this hotel. First night I asked for a cattle to make tea they brought me a very dirty disgusting old one. Then I called the reception they send another similar to it. The towels were too old and dry I had to call the manager to complain. It is very poorly managed!!!!!I am so surprised at other people's reviews that I read before I made my reservation. The next morning their staff was doing maintenance work early in the morning in the room next to me. Even though I told the manager I like a quite room. After 3 hours of calling they stopped the work! It is a very bad hotel and their service overall is definitely NOT even 2 Star! Avoid this hotel there are many nice hotels in Doha.
Response from General Manager on 26 Sept 2016
Thank you for writing your feed back which is very important to us for improvement purposes, although your stay was not up to your expectations, however I assure you that it is not reflecting our real services. we are doing our utmost to meet the guests expectations all the time. I wounder if you can visit us once more and i am sure that we will be able to change you mind about our services.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 26 Sept 2016
Thank you for Rating us and hope to welcome you back again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 28 Sept 2016
We appreciate your kind rating. Wish to welcome you back soon

6/10 Okay

Regular traveller, Dubai

Liked: Room comfort
value for money
Room was good.Bad breakfast.....hotel staff was friendly.They don't have a smoking room.But value for money.
Response from General Manager on 3 Oct 2016
Thank you for your comments and we will always consider your opinion

6/10 Okay

Asma saeed, U.A.E

Disliked: Staff & service, room comfort
Real Disappointment
The room was wide, and there is internal parking for the car. But the room service was awful, cleaners are not well trained it seemed The toilet is having cigarette smell all the time, the heater is not working, the mattress is not comfortable at all, the pillows as well, the toilet pipes are hard to open. The hotel restuarant is full of bad smell, and the breakfast is not having variety of food and the food seemed not really fresh.

6/10 Okay

Mizanur, london

Liked: Cleanliness, property conditions & facilities, room comfort
Business Traveller
Overnight stay on business, was greeted with a very warm welcome by the staff and upgraded to a suite. Very nice large suite and comfortable bed etc. Arrived very late at night so I ordered room service for dinner. The quality was not fitting for a hotel rated as 4 stars. The steak was ok, however the accompanying vegetables and chips were not great at all. Gave them the benefit of doubt and ordered breakfast as room service in the morning...again the quality was not that good.

4/10 Poor

Reuben, Puerto Rico

Liked: Cleanliness, property conditions & facilities, room comfort
Proselytizing
This Hotel is excellent for religious people. As a non believer I felt uncomfortable. Also, I did not appreciate the welcoming gift when checking in, a copy of a Quran.

8/10 Good

mvs, s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold showers
No matter how long I ran the water. Stayed cold. Food was great. Customer service was awesome. Too much noise on ground. Could hear the trucks.

10/10 Excellent

Richard, West Palm, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three Days Doha
My wife and I stayed three great days at this hotel. All the staff that we interacted was ready to help and always with a smile. Will come here again

10/10 Excellent

Allison , Miami Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Days in Doha
I was welcomed with fresh juice and all the hotel staff were so helpful and friendly. I was upgraded to a beautiful suite and a porter took the time to explain how everything in the room worked and all my dining options. Hotel was clean and modern in a convenient location walking distance to The Souq Waqif, The Corniche and the Museum of Islamic Art.

8/10 Good

Devjit, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
Very comfortable hotel with a great staff. Great Buffet breakfast. The restaurant could be a lot better.

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is value for this rate

6/10 Okay

Verified traveller

Liked: Staff & service
Acceptable but not 5 star
Advantage : room size , staff was very good Dis-advantage : -parking not available and very difficult to park inside hotel. - location very poor - lighting system not good - tv system not clear and very cheep tv

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Richard, West Palm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rest
I stayed two nights, great hospitality, I was early in and the staff kindly let me check in early. The room was ample and quiet with all amenities. parking was available and very convenient inside the building.

10/10 Excellent

Giambattista, Rome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal place
My girlfriend and I stayed here one night in March of this year. We had such a FANTASTIC stay. At the reception we were greeted by the front office manager, Mohamed Sadeq, who was incredibly welcoming and provided us with all the info we needed to enjoy our stay (what to visit, where to eat, etc.). We felt safe and treated like royalty during our stay.

10/10 Excellent

Hashin, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and spacious bathroom.
Good hotel with a spacious room and a spacious bathroom. Staffs were kind and the breakfast selection was good as well.

10/10 Excellent

TAREQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

susan, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay!
very nice hotel...spacious room...very nice staff. central locality. i definatley recommend this hotel. and will stay here always! excellent value. very comfortable bed.

10/10 Excellent

miz, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Hotel.. good for business
Amazing! You have to stay in the suites, good value for money, very luxurious.

8/10 Good

Luay, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel from reception till departure. Good location and access to airport

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

mohammad

10/10 Excellent

Aka, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Best suite ever stayed in. Great location.

10/10 Excellent

michael, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent for the price
on another lay over thought this was exceptional for the price - all looked very new and modern/stylish would happily come back and stay for longer really nice rooms and lots of facilities all for a very reasonable price

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. Excellent value for money. Hotel located in the old part of the city near to Souq Watif and Museum of Islamic Art However, a distance from the new Doha centre, thankfully taxis were not expensive

10/10 Excellent

Sanjc, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very difficult to fault. Excellent
Best rooms in its class. Best Value . Very good breakfast.

10/10 Excellent

Elie Cons, Clitheroe, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Visit
More than satisfied