All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel is very very dirty. Our bathroom faucet didn’t work, the tub hadn’t been cleaned, soap scumb was everywhere. The breakfast area was so nasty we didn’t eat.
The staff was nice enough to return our money.
Becky
Stayed 1 night in Apr 2024
10/10 Excellent
Donald
Travelled with family, Travelled with family and small children
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
The stay was nice. Only issues was the front door didn't work had to use side door. Not really an issue for me.
Donald
Stayed 1 night in Feb 2024
Response from adrie medina on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.We sincerely appreciate and value your feedback as a member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
6/10 Okay
Kacey
Business traveller
25 Mar 2024
Liked: Amenities
Disliked: Staff & service
Pool was disqusting everything else was okay
Kacey
Stayed 3 nights in Mar 2024
Response from adrie medina on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us We hope for an opportunity to properly host you in the future.
6/10 Okay
Lindsay
Travelled with family and small children
21 Mar 2024
Disliked: Property conditions & facilities
Beds were fine. Breakfast was ok.
Lots of wear and tear and the room that needs to be replaced or fixed. We only stayed here because they allow pets.
Lindsay
Stayed 1 night in Mar 2024
Response from adrie medina on 29 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guest.We hope for an opportunity to properly host you in the future.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
6/10 Okay
William
Travelled with family
11 Mar 2024
Our room needs some maintenance, was hard to get the main door to latch closed, the bathroom door would not latch, the tub was patched with gorilla tape.
William
Stayed 1 night in Mar 2024
Response from adrie medina on 12 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest. .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guestsWe hope for an opportunity to properly host you in the future.
6/10 Okay
Marlina
Travelled with family, Business traveller
10 Mar 2024
Liked: Amenities
Disliked: Cleanliness
Our room smelled like cat pee, and there was no screen on the outside of the window. Upon addressing the manger on duty the following morning about the smell, she seemed dismissive and rude.
Marlina
Stayed 1 night in Mar 2024
Response from adrie medina on 12 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest. .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guestsWe hope for an opportunity to properly host you in the future.
2/10 Terrible
Christy
Travelled with family and small children, Business traveller
The room was old and bathroom was moldy and needs updating
Christy
Stayed 1 night in Feb 2024
Response from adrie medina on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest..We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
10/10 Excellent
adam
20 Jan 2024
adam
Stayed 1 night in Jan 2024
Response from adrie medina on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
6/10 Okay
Debbie
10 Jan 2024
Debbie
Stayed 1 night in Jan 2024
Response from adrie medina on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest..We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future
6/10 Okay
Jeremy
1 Jan 2024
Jeremy
Stayed 1 night in Dec 2023
Response from adrie medina on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest..We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a value guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a value guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Rachel
30 Dec 2023
Rachel
Stayed 1 night in Dec 2023
Response from adrie medina on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
2/10 Terrible
Lupe
22 Dec 2023
Lupe
Stayed 3 nights in Dec 2023
Response from vanessa perez on 23 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest..We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future
4/10 Poor
Robbie
18 Dec 2023
Disliked: Property conditions & facilities
Out dated
Robbie
Stayed 1 night in Dec 2023
Response from adrie medina on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
6/10 Okay
Maria, Wichita
17 Dec 2023
Maria
Stayed 1 night in Dec 2023
Response from vanessa perez on 7 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.
Good stay. Rooms were clean and beds were comfortable and the restroom was clean also.
Omar
Stayed 2 nights in Dec 2023
Response from adrie medina on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
8/10 Good
Dawson
Business traveller
8 Dec 2023
Liked: Property conditions & facilities
T
Dawson
Stayed 1 night in Dec 2023
Response from vanessa perez on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
10/10 Excellent
Domingo
5 Dec 2023
Domingo
Stayed 2 nights in Dec 2023
Response from vanessa perez on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
The property was in a decent location close to shopping centers. Pool area and exercise room could use a little upkeep. Overall, I enjoyed my stay.
ted
Stayed 3 nights in Dec 2023
Response from adrie medina on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
4/10 Poor
James
Travelled with family
20 Nov 2023
The room was in need of upgrading. Bathroom tub was discoloured. Shower fixture was leaking. Furniture needed replacement. Found hair on the bathroom floor which was not cleaned by staff.
James
Stayed 1 night in Nov 2023
Response from vanessa perez on 21 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
10/10 Excellent
Sarah
17 Nov 2023
Sarah
Stayed 1 night in Nov 2023
Response from vanessa perez on 20 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
6/10 Okay
Ashley
Travelled with family
22 Oct 2023
Ashley
Stayed 1 night in Oct 2023
Response from Adriana Medina on 31 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
8/10 Good
don
13 Oct 2023
don
Stayed 1 night in Oct 2023
Response from vanessa perez on 6 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guestsWe hope for an opportunity to properly host you in the future.
The hotel is a bit run down and not in the best shape. Our room faced the highway and was noisy until late. The bed was firm with what appeared to be children’s pillows. We have stayed at many comfort inns over the years and this one’s near the bottom. I’d spend a bit more money next time and stay somewhere else if we were in the area
ANTHONY
Stayed 1 night in Oct 2023
Response from Adriana Medina on 31 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
People were friendly, the room 110 smelt a little smoky or musty .
Allan
Stayed 1 night in Oct 2023
Response from Adriana Medina on 9 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.As a guest you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
8/10 Good
Randall
28 Sept 2023
Randall
Stayed 1 night in Sep 2023
Response from vanessa perez on 9 Oct 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
6/10 Okay
Verified traveller
Travelled with family
25 Sept 2023
Disliked: Cleanliness
Breakfast and beds good everything else bad.
Overall it was okay. The breakfast was the only thing that was good. The room was musty smelling but clean. The bathroom was in not the best shape, it looked the bathtub had been repaired and they never finished it and the stopper was missing as well. The pool was not the best either, sticky fly traps hanging around and a cold hot tub with no one or no way to adjust the heat. The last thing is the side door that goes to the parking lot that requires a room key tk get in was broken and was just left open to whomever wanted to wander in along with 40 degree chill, and the front desk didn't know anything about or do anything about it. So overall the breakfast was good and the beds were good, and everything else was bad. Would I stay again? Probably not. I personally would give a different hotel a try.
Verified traveller
Stayed 1 night in Sep 2023
Response from vanessa perez on 28 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
6/10 Okay
Chasity
25 Sept 2023
Chasity
Stayed 1 night in Sep 2023
Response from Adriana Medina on 28 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
PROPERTY WAS VERY DATED ,BATHROOM NOT UP TO ANY STANDERDS ,MOLD ON SHOWER FLOOR ,PHONE CORD BROKEN ,TV REMOTE MISSING ,HAD TO GO TO FRONT TO GET ANOTHER ,DID NOT WORK PROPERLY ,9 DAYS AWAY FROM HOME WORST OVER NITE STAY EVER
tracy
Stayed 1 night in Sep 2023
Response from vanessa perez on 28 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
10/10 Excellent
Verified traveller
16 Sept 2023
Liked: Cleanliness, staff & service, room comfort
Despite being a bit older, this hotel is kept clean and the breakfast was plentiful!
Verified traveller
Stayed 1 night in Sep 2023
Response from vanessa perez on 28 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
4/10 Poor
Matthew
Travelled with family and small children
8 Sept 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Our stay was okay . The microwave didn’t work we told the front desk and nothing was able to be done only choice was to use the lobby’s and with kids that’s just too much of a hassle. And to top it off the AC didn’t cool it was like 99 outside and once again nothing was able to be done the room felt muggy since the AC on high cool didn’t work over all it was okay front desk girl said she would talk to the manager but we have yet to see if they refund anything to us.
Matthew
Stayed 1 night in Sep 2023
Response from vanessa perez on 13 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
8/10 Good
Ashley
5 Sept 2023
Ashley
Stayed 2 nights in Sep 2023
Response from Adriana Medina on 13 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
6/10 Okay
Michael
Travelled with partner
5 Sept 2023
Disliked: Staff & service
Beds were wore out,feel the springs in the matress, ac had to be fiddled with to get to work, tvwas janky, dirty,shower drain wasnt connected, smelled like mildew when walked in the room. When i called to make sure it was all set up, i got the run around ..and after 20 minutes, i got confirmation...it was terrible.
Michael
Stayed 2 nights in Sep 2023
Response from vanessa perez on 13 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
There was a lot of flies in the dining room and in the pool area. The bathroom in the rooms were old. The ice machine on the second and third floors didn’t work and main lobby bathroom door didn’t lock. The staff at the customer service desk was not very friendly and they didn’t want to help customers. The maids and dining service staff were very friendly and very helpful!!! The main lobby area and the beds were nice. The front desk staff didn’t care about anything what the customers needed, but they gradually did it. When we arrived and leaving the front desk office staff didn’t greeted us at all. They were not even up at the front desk both times we had to wait for them to come up. When we told them about the ice machine and main lobby bathroom door not locking they kept on arguing with us. There was some of the groups of people that was staying there would stare at you and point at you in the commons areas. There was also a lot of groups of people who stayed there that was very friendly and nice to you.
Carrie
Response from vanessa perez on 13 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
4/10 Poor
Michael
3 Sept 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Michael
Stayed 2 nights in Sep 2023
Response from vanessa perez on 13 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your satisfaction is important to us as a valued guest.
8/10 Good
Lakenya
28 Aug 2023
Good stay
Lakenya
Stayed 5 nights in Aug 2023
Response from Adriana Medina on 31 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
I booked this hotel mainly because the listing said it had a pool. When arrived the not so friendly front desk person said their pool was out of order. If the pool is out of order they should make a note on the listing so people don’t book and ask questions to the not so friendly staff.
Maureen
Stayed 1 night in Aug 2023
Response from vanessa perez on 17 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued GUEST.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
THERE wasan't really much to like. The property is old and neglected I think their weak efforts to restore aRE TOO LITTLE, TOO LATE.
David
Stayed 1 night in Aug 2023
Response from Adriana Medina on 15 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Choice Privileges Gold member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
The place was really run down and dirty. Flies everywhere, tables in the dining room sticky and gross, the carpet in my room was almost sticky.
Tracey
Stayed 1 night in Jul 2023
Response from Adriana Medina on 3 Aug 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.