Indoor pool, outdoor pool, pool umbrellas, pool loungers
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Reviews of Djerba Resort

4 out of 5
Djerba Resort
Zone touristique Midoun, Djerba Midun

Reviews

6.8
Rating 10 - Excellent. 19 out of 115 reviews" "
Rating 8 - Good. 41 out of 115 reviews" "
Rating 6 - Okay. 31 out of 115 reviews" "
Rating 4 - Poor. 14 out of 115 reviews" "
Rating 2 - Terrible. 10 out of 115 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Clean. Cold, Food is bad
Stayed 1 night in Dec 2023

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Guest Relations on 10 Feb 2023
Thank you Reda for your great support and super score!

6/10 Okay

Radhwane

Liked: Cleanliness, amenities
Stayed 4 nights in Jul 2022

6/10 Okay

Mohamed

Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't go here again.
This is the worst hotel I've ever been to. They assigned me to an adjoining room without mentioning that. Temperature is high 30s and guess what? Their entire AC system is not operating until late June. I was literally burning inside my room. I left my paid room the second day for another hotel.
Stayed 2 nights in May 2022

6/10 Okay

ok

Liked: Staff & service
Disliked: Cleanliness
Nice and calm area
The area is calm,the hotel was full which is a good sign. But,there was way too much salt in the food and it made us very puffy and lethargic. Also, could have had more activities and excursions. The room was also not cleaned well (finger marks that are abundant and very old on the doors,mediocre sheets,smelly comforters,etc). Staff was nice
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Ok
Clean hotel good breakfast buffet helpful staff and comfortable

6/10 Okay

Nadia

Liked: Cleanliness, staff & service, room comfort
Convenient hotel with great service
The hotel offers a good value and is conveniently located close to restaurants and souvenirs shops. People at the reception were very nice and helpful and the spa was great. Lovely indoor swimming pool!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel, helpful staff. would recommend it

10/10 Excellent

Talel, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the service , friendly staff and nice architecture

8/10 Good

Walid, Libya

Liked: Cleanliness, staff & service, property conditions & facilities
Hello
Good hotel and nice location by the beach.

2/10 Terrible

midos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy, noisy &noisy
Fitst surprise was that the air conditioning was deliberately off because it is to be functional on June 15th as the receptionist says even though the temp was about 110 degrees inside the room and when you leave the windows open to get some air be ready for some mideteranian hospitable mosquito bbbbites that leaves you with some redish itchy pimples that takes about a week or more to disappear. Plus, the sound of a near by disco that plays very loud local music moreover ,they have some kind of a music gathering in their reception hall that go on for as late as 3am with no sound barriers between them and our rooms, so guess what?!! You will have a nice mosaic of heat ,sweat , annoyance,and insomnia.

10/10 Excellent

Sulaimanq, Tripoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good area
Very nice hotel in good area,everything is only one step from the hotel,a lots of shops,restaurants,Bars.Also in my opinion I think Vincci resort is the best hotel in Djerba in animation program,music,dance and everybody looks happy .will stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

moh, tripoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great vacation
wow

8/10 Good

JMCC, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was really big with a massive king-sized bed. It also had a lovely balcony, good sized bathroom and loads of storage. Some of the fittings were a little on the cheap side. There is a large swimming pool with loads of sun loungers and space to relax. There are lots of activities going on throughout the day, but the animation team were actually very good at not bothering people, which is very different to other hotels in Tunisia. Rooms are cleaned to a high standard each day. The food in the restaurant is delicious, loads of local Tunisian cuisine. I was staying with a Tunisian who thought the food was really good as well. We only chose demi pension so I can't comment on lunch. If I was being really picky, I would say that there could have been more choice at breakfast. There was no fresh fruit and the main choice was bread/pastries or a cooked breakfast. There are quite a few 'prix fixe' shops and some tea rooms nearby, as well as some bars and clubs. There is a lot more to do within walking distance than at other hotels. The nightly entertainment is average. Also, the hotel itself doesn't have a beach but you can get the little train there each day. Overall, I would definitely recommend staying here.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Service
Had to wait for the porter more than 15 minutes before he showed up. I have booked a wheelchair friendly room but it wasn't as a result could not use the shower as it is not made for disable at all and I was very upset about it

4/10 Poor

Maria, Birmingham, Al

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again
hotel room has bad sewer smell. aircondition not working at that heat, only fan blowing. Towels are not white but dingy dirty looking with bad smell. never again

10/10 Excellent

Youhill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Guest Relations on 27 Jun 2023
merci pour votre exellent score .

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Mar 2023
Response from Guest Relations on 21 Mar 2023
Many thanks Paul for your time and feedback

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Qualité de la nourriture exceptionnelle Ambiance et animation
Response from service commercial de l'hôtel on 2 Jan 2023
Cher Mr Ahmed ; Nous vous remercions d’avoir choisi notre établissement Djerba Resort pour passer votre séjour et nous apprécions vraiment que vous ayez pris le temps de partager votre expérience avec nous. nous estimons chanceux d'avoir des avis comme ce genre sur notre service et nous espérons vous recevoir encore une fois à Djerba Resort.

2/10 Terrible

Martine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

10/10 Excellent

Celine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2022

4/10 Poor

Leana

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
A fuir !!!!!
Stayed 3 nights in Aug 2022

4/10 Poor

Shirley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a fuir
Hotel a éviter on mange très mal le personnel n’est pas du tout à l’écoute des clients plus jamais je retournerai dans cette hôtel
Stayed 13 nights in Aug 2022

4/10 Poor

Abdallah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

6/10 Okay

FAKHER

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2022

8/10 Good

KAMEL

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Service d'accueil à la réception des clients tout le long de séjour c'est au top
Stayed 5 nights in Oct 2021
Response from Guest Relations on 25 Oct 2021
Merci beaucoup pour votre excellent feedback

8/10 Good

kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guter Service, leckeres Essen, Sauberkeit okay, nette Animation-leider schlechte Tänzer.
Stayed 3 nights in Aug 2021
Response from Guest Relations on 26 Aug 2021
Vielen Dank für Ihre netten und wertvollen Kommentare

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Les jardins sont magnifiques , depuis des années ils ne se sont pas dégradés avec le temps .
Stayed 3 nights in Aug 2021
Response from La direction commerciale de Djerba Resort on 16 Aug 2021
Nous vous remercions d'avoir choisi notre Hôtel Djerba Resort et d'avoir pris le temps de nous laisser vos avis et commentaires, qui sont pour nous une source constante d'amélioration.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rapport / qualité prix excellent
Stayed 3 nights in Jul 2021
Response from La direction commerciale de Djerba Resort on 6 Aug 2021
Bonjour, Merci beaucoup pour avoir choisi notre établissement et pour la confiance que vous accordez à nos équipes. Vous serez toujours la bienvenue, pour un prochain séjour nous serons heureux de pouvoir vous accueillir de nouveau parmi nous.

8/10 Good

Nawfel

Stayed 2 nights in Oct 2020

6/10 Okay

Kamel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
À fuir
Un hôtel ne mérite pas de 4 étoiles ni d'un seul étoile, ils m'ont proposé une chambre horrible avec une porte de séparation avec une autre chambre, isolation catastrophiques on entend notre voisin en détail, en plus la chambres n'est pas propres l'odeur d'urine par tous sur le matelas. La nourritures médiocre et pas frais en plus les serveurs ne sont pas accueillants ni souriant ...
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La chambre n'a pas été nettoyée tous les jours, des cheveux autres que les notres étaient present dans la salle de bain. Un jour sans serviettes ca peut arriver, mais j'ai du reclamer deux fois et quand j'en ai eu ce n'était que pour une personne alors que nous sommes deux.
Stayed 7 nights in Jul 2019
Response from Hejer Gabtni on 16 Aug 2019
Merci d'avoir séjourné dans notre établissement. Nous prenons en considération vos commentaires !

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Nous avons aimé le cadre : piscine et jardins bien entretenus, les animations, la participation des animateurs !!! Nous n'avons pas aimé: l'accueil, les chambres tristes et vieillissantes, la restauration : trop de crudités, pas assez de poissons, seul le poulet était bon ainsi que le choix des patisseries !!!
Stayed 7 nights in May 2019

4/10 Poor

Adel

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from HEJER GABTNI on 10 Apr 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
L hôtel est très propre jardin très beau . Nourriture fraîche est variée simple et bon
Stayed 8 nights in Mar 2019
Response from Hejer GABTNI on 23 Mar 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel situe assez loin de la plage Cadre agreable Accueil poli Restauration abondante , ,variee, internationale et locale Personnel en salle peu aimable, voire désagréable Spa: tres bon accueil, personnel tres competent et tres aimable Enfin , inadmissible : pas de wifi ds les chambres
Stayed 7 nights in Jan 2019
Response from HEJER GABTNI on 23 Mar 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019
Response from HEJER GABTNI on 19 Jan 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Réveillon du nouvel an? Tout payant ! Même le verre d’eau. Lamentable ! De la nourriture en abondance mais de médiocre qualité Personne peu chaleureux
Stayed 4 nights in Dec 2018

4/10 Poor

JeanLouis, Paris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pour un 4étoiles il est anormal de ne pas avoir la Wi Fi dans les chambres. Les clefs/cartes électroniques se désactivent trop souvent. L'éclairage des chambres est trop faible. La nourriture n'est pas très variée d'un jour sur l'autre et les thèmes affichés pour les diners n'étaient pas honorés. Les animations étaient récurentes
Stayed 6 nights in May 2018

8/10 Good

Gilles, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre et verdoyant
Hôtel très réactif lors des problèmes . Équipe animation qui manque d un vrais leader
Stayed 14 nights in Sep 2017

6/10 Okay

carole

Liked: Staff & service
Disliked: Room comfort
Hotel pas directement sur la plage
Cet hotel n'est pas situé directement sur la plage , il faut marcher environ 10 min pour y accéder . En saison il y a un petit train qui nous y emmène . Nourriture très répétitive et basic . Personnel sympathique et au petit soin .

8/10 Good

Verified traveller

Liked: Room comfort
Hôtel bien situé proche de la plage personnel à l'écoute et disponible

8/10 Good

Wissdm, paris

Liked: Room comfort
Disliked: Cleanliness, staff & service
Un bon hôtel
C'est un hôtel que je connais bien pour y être retourner plusieurs fois. Je rentre et j'ai comme un sentiment de deception: Chambre confortable mais le ménage n'est que superficiel Nouriture correct mais serveur pas aimable. Par contre Djerba toujours aussi magnifique

2/10 Terrible

Salim , Lund

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ta rn snnan Hotel
Finns ingen Wi-Fi i rummet Ventilationen funkar inte som det ska. Jätte dåligt med lekplatser för barnen.

10/10 Excellent

Ouerdia, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec diverses activités et bons animateurs
Ravie de mon séjour dans cet hôtel ou l'on ne s'ennuie jamais et où la nourriture y est excellente et variée. Avec des soirées ou spectacles chaque soir, très bonne ambiance et activités diverses pour tout âge. Si j'en ai l'occasion j'y reviendrais à coup sur

8/10 Good

fred, :)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant.
Un séjour, convivial très club vacances. L'hotel est propre et le personnel disponible. On aurait aimé plus de prises dans les chambres.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Repos
Chambre spacieuse avec terrasse surtout le lit immense. Personnel agréable.

10/10 Excellent

un endroit sur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil et personnel bien Resto propre et sains
Très bon moment agréable dans un hôtel propre avec le personnel adéquat service Resto au petit oignon ! Ambiance conviviale et non étouffante