Lobby lounge

Reviews of Magnuson Hotel Detroit Airport

2 out of 5
Magnuson Hotel Detroit Airport
8230 Merriman Rd, Romulus, MI

Reviews

6.0
Rating 10 - Excellent. 120 out of 664 reviews" "
Rating 8 - Good. 142 out of 664 reviews" "
Rating 6 - Okay. 160 out of 664 reviews" "
Rating 4 - Poor. 96 out of 664 reviews" "
Rating 2 - Terrible. 146 out of 664 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Brandon

Disliked: Staff & service
The receptionist was like a kid or something, he didn’t know what he was doing, nearly overcharged me for a deposit, kept cutting me off when I spoke and seemed frustrated. Was probably in a rush to get back outside and smoke. Needs to take his job a little more serious and treat all customers with the same patience and respect.
Stayed 1 night in Mar 2024

6/10 Okay

Sabrina, West Palm Beach

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
No complaints, nice stay 👌
Stayed 2 nights in Mar 2024

6/10 Okay

James

Business traveller
Liked: Staff & service
The workers were nice and helpful. The room was low grade, the door didn't seem to have a seal around it because when i closed and locked the door, i could stll see light from the outside from where the door meets the door jam. The carpet was dirty, the blankets had burn spots, the bathroom sink faucet was loose and leaning to the left side, a screen missing on the left side window, there were many bags of trash piled up in stairwell near the exit to the parking lot, possibly a holding area for later pickup, bad smell and not sanitary.
Stayed 3 nights in Feb 2024

2/10 Terrible

Ambica Sony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value, service and convenience!
Stayed 1 night in Feb 2024

4/10 Poor

Allan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures on profile are misleading. Property is older and more run down than the pictures show. Was very disappointed.
Stayed 1 night in Jan 2024

2/10 Terrible

Johnshawn

Stayed 1 night in Dec 2023

4/10 Poor

Marcus, Auburndale

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures of the facility online are not what you get. At least not in the room we stayed in. The wall where the bed was located was in bad shape. There was a piece of wood on the ceiling that looked like it was holding the ceiling up. The bathroom walls and ceiling had popcorn paint peeling off. The bathtub had gross grey residue on the bottom of it. Only once did we walk into the hotel and it actually smell clean. Prior to that time and after that time it smelled like someone was just blowing marijuana smoke in our faces. The staff was very friendly and their lobby is very nice. The room was a different story.
Stayed 2 nights in Dec 2023

6/10 Okay

Alexander

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Idalmis

6/10 Okay

Salesha

Travelled with family and small children
Liked: Staff & service
Staff was great but the property is a bit older and need lots of updates. We stayed only one night and it was good for that but any longer I don't think we would have stayed.
Stayed 1 night in Nov 2023

2/10 Terrible

Maria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. The pictures are deceptive. Dirty, smells like cigarettes and cat pee. I would give nehative stars if I could.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Water was hot in the shower, clean rooms, friendly staff, breakfast was good too.
Stayed 1 night in Nov 2023

2/10 Terrible

Joshua

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities
Cheap hotel, not updated but not in bad condition. Could use a deep clean around the edges but for last minute near the airport it was perfect.
Stayed 2 nights in Nov 2023

2/10 Terrible

Ahmad

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bates motel adventure
Arrived at the motel and my 1st reaction is No way this is where Im staying. Its a very old place that smells like pool water. Check in was easy. Very cool young lady checked me in and I started my journey to my room. This long hallway I had to walk down was horrible. Very out dated carpet that was stained. Paint on the walls and doors was chipped off and gave a Bates Motel vibe. This property does have cameras in the hallway . The room was nasty. Carpet stained, bed was made but had cigarette burns in all the sheets. The tv wasnt plugged in nor the microwave. There was a mini fridge in the room that wasnt plugged in also and i was going to open it but said Nope! The bathroom was decent. The furniture in this room was straight from a 1970's horror movie. I had and seen enough of this place. I will not stay there again.
Stayed 2 nights in Nov 2023

2/10 Terrible

Budhram

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was dirty.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent balance of price and convince.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is old and outdated. They did not even clean my room. I could go on and on, but I won't. I will just never be back.
Stayed 2 nights in Sep 2023

6/10 Okay

DAVID

Liked: Staff & service
Disliked: Amenities
I like the closeness to the airport, dislike the breakfast limited hours
Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable compared to other hotels and just as comdomfortable
Stayed 1 night in Sep 2023

10/10 Excellent

anusha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Vivian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for.
Stayed 1 night in Aug 2023

4/10 Poor

Evgeny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend.
Horrible smell, dirty linnen. We stayes 3 nights, they didnt clean even once. Shampoo and shower gel very minimum amount.
Stayed 3 nights in Aug 2023

6/10 Okay

ISA

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast could be better
Stayed 5 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable
Stayed 1 night in Sep 2023

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness
It works!
The price is right, the service friendly, and the place is long overdue for a makeover. But it is close to the airport and restaurants and for a one night stay it works.
Stayed 1 night in Aug 2023

8/10 Good

Angelica

Stayed 1 night in Aug 2023

6/10 Okay

Mark

Stayed 1 night in Aug 2023

2/10 Terrible

Paulette

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst stay I have ever had through Expedia. I paid for the rooom through the app only to get to the hotel to find out I needed and 50.00 deposit for a room that mediocre at best. The wall looked liked they had been on fire, the furniture is old and outdated, it looked waterlogged and moldy. They need some serious updates
Stayed 1 night in Aug 2023

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t book.
This place was so dirty! It was basically falling apart! The shower had no shower curtain and it was dirty! The ceiling in the bathroom was a popcorn ceiling and it was falling off as we attempted to shower. I wasted my points on here for nothing
Stayed 1 night in Aug 2023

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Bryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets, blanket, the whole bed was filthy. Hairs and other stuff all over the bed. Carpet was not even laid properly in the room. It was still running up the wall uncut. The only positive was how quick check in and check out was. And the staff I experienced were friendly.
Stayed 2 nights in Aug 2023

10/10 Excellent

Joseph

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Christopher, Huntington Beach

Business traveller
Nice friendly pro staff. Easy check in
Stayed 1 night in Jul 2023

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Zachary

Stayed 14 nights in Jul 2023

4/10 Poor

William

Stayed 1 night in Jul 2023

4/10 Poor

Jose Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Lisa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The first room smelled so bad off smoke we had to move. The front desk lady smelled of smoke and the carpet was gross
Stayed 1 night in Jun 2023

2/10 Terrible

Ahmadi

Disliked: Cleanliness, property conditions & facilities
Besides paying my reservation in full during my stay at the property they made additional unauthorized charges using my credit card illegally days after I checked out. I have been disputing the unauthorized charges but still couldn’t succeed on. This hotel I can tell is one of the most terrible in the US.
Stayed 3 nights in Jun 2023

8/10 Good

abdul

Liked: Cleanliness, property conditions & facilities

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Stania

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Kathleen Anne

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
The lobby and public were very nice. The room was a little worn and not very clean. There was a fast food napkin behind the nightstand when we went to plug in the lamp. There was an empty shampoo package stuck to the wall in the bathroom and various hairs scattered around the room. The staff was very helpful and nice.
Stayed 1 night in Jun 2023

10/10 Excellent

Roseanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price
Joe at the front desk is great ....i come here often and its always clean and the staff is friendly.
Stayed 1 night in May 2023

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 1 night in May 2023