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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property
Family-friendly hotel with water park and free breakfast
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Exterior
Suite, 2 Queen Beds, Non Smoking, Pool View
Free daily buffet breakfast
Lobby
Reviews
6.6

Popular amenities

  • Restaurant
  • Pet-friendly
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Popular LocationMerle Hay Mall3 min drive
  • Popular LocationDrake University8 min drive
  • Popular LocationWells Fargo Arena12 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)30 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

water park was ok. However the water was really cloudy, had a lot of different things floating in it. The hot tub was br...
Julie
Jun 2, 2024
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Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

7.1/10 Good

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

7.3/10 Good

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

9/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

7.3/10 Good

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

7.1/10 Good

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • 18 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

7.4/10 Good

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hairdryer
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 21 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 19 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside

7.8/10 Good

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 23 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed - double
  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

8.6/10 Very good

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 19 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Urbandale

Ramada Tropics Resort & Conf Center by Wyndham Des Moines is located in Urbandale. The area's natural beauty can be seen at John and Mary Pappajohn Sculpture Park, while Iowa Gold Star Military Museum and Des Moines Community Playhouse are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Buccaneer Arena.
Visit our Urbandale travel guideOpens in a new window

What's nearby

  • Merle Hay Mall - 3 min drive
  • Drake University - 8 min drive
  • Living History Farms - 10 min drive
  • Wells Fargo Arena - 12 min drive
  • Hy Vee Hall - 12 min drive

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • Chick-Fil-A - 3 min drive
  • McDonald's - 6 min walk
  • Starbucks - 3 min drive
  • Casey's General Store - 2 min drive
  • Panera Bread - 2 min drive

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel near Iowa Gold Star Military Museum
Located close to Buccaneer Arena, Ramada Tropics Resort & Conf Center by Wyndham Des Moines provides a free breakfast buffet, a water park and a poolside bar. Be sure to enjoy a meal at Castaways Grill, the on-site restaurant. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with a waterslide
  • Free self-parking
  • Wedding services, a gift shop and a ballroom
  • A TV in reception, a lift and ATM/banking services
Room features
All 166 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • HDTVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lb per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Frequently asked questions

Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

As of 6 Jun 2024, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on 1 Jul 2024 start from NZ$152.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 30 lb per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Self-parking is free at this property.

What time is check-in at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Check-in begins at 4:00 PM.

What time is check-out at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?

Checkout is at noon.

Where is Ramada Tropics Resort & Conf Center by Wyndham Des Moines located?

Set in Urbandale, this family-friendly hotel is within 6 mi (10 km) of Buccaneer Arena, Iowa Gold Star Military Museum and Des Moines Community Playhouse. John and Mary Pappajohn Sculpture Park and Iowa Hall of Pride are also within 9 mi (15 km).

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

6.6
Rating 10 - Excellent. 220 out of 1009 reviews" "
Rating 8 - Good. 261 out of 1009 reviews" "
Rating 6 - Okay. 217 out of 1009 reviews" "
Rating 4 - Poor. 151 out of 1009 reviews" "
Rating 2 - Terrible. 160 out of 1009 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Julie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
water park was ok. However the water was really cloudy, had a lot of different things floating in it. The hot tub was broke. My grandson loved the slides. Most of the staff was rude. Do not eat at the Boss it's really bad. Even the free breakfast was inedible. We did not have any maid service during our stay. There was no information at all in the room. Not even about pool times. Oh and the vending machine charged me 220 dollars for 3 snacks.
Stayed 2 nights in May 2024

6/10 Okay

Robin

Travelled with family and small children
Liked: Staff & service
They did not have clean towels or sheets for the second day of our stay. We paid extra for pool side and were given pool view rooms. No hot tub.
Stayed 1 night in May 2024

6/10 Okay

Robin

Travelled with family and small children
Liked: Staff & service
They did not have clean towels or sheets for the second day of our stay. We paid extra for pool side rooms and were put in pool view.
Stayed 2 nights in May 2024

6/10 Okay

Kari

Travelled with family and small children
Liked: Cleanliness
Hair in bathtub,cheetos on floor, couldn't get a room until 7pm due to short staffed housekeeping and no clean rooms(room was reserved and checked in at 4:30). Hallways with garbage and what looked like mucus on floor. Staff were kind and trying but everone was wanting room at same time.
Stayed 1 night in May 2024

8/10 Good

Micheline

Liked: Property conditions & facilities
Breakfast wasn’t that good
Stayed 1 night in May 2024

6/10 Okay

Janna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bedroom area and bathroom was clean. Mini-fridge, sink, and countertop had dried on food stains/crumbs. Pool area extremely crowded with children from several booked birthday parties, making it hard for the children from our room to use the slides and kiddie pools. Not enough lifeguards, in fact, one life guard had been pulled off of water duty to help at the registration desk. Our kids are too young to be using the pools without parents supervising so not having enough lifeguards did not affect us directly, but between the over-crowded conditions and not enough guards, it was generally unsafe.
Stayed 2 nights in May 2024

8/10 Good

korrie

Travelled with family and small children
Fun at the waterpark and arcade. Bummed the hot tub wasn’t working
Stayed 2 nights in May 2024

2/10 Terrible

Galen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst checkin process I’ve ever experienced. Waited in line for 40min. The lobby was crowded, loud and full of people that were waiting on their rooms to be ready. When I tried to check in I was told my room wasn’t ready. I was told it would be ready in a couple of minutes but I ended up waiting another 30min. I asked again and was told they were cleaning it now. I waited another 15min and it was still not ready. My family and I could not wait any longer so we cancelled our room and ended up driving home. It was a disappointing ending for my 9 year old son’s birthday.
Stayed 1 night in May 2024

6/10 Okay

Kara

Travelled with family
Liked: Cleanliness, amenities
The space of the room was great for our large group so we could all be together. Staff at desk friendly, but will not get anything done. Asked for maintenance for a bathroom door that wouldn't lock, a fridge that didn't work, housekeeping on day 2 for toilet paper and more towels, and NOTHING. Luke-warm to cool showers every day. It is a bar counter and not a kitchen. Elevator did not work to our room to unload carts. Breakfast was worst ever had (brown fruit, awful breakfast pizza every day). Not worth the $$. Good area to have hotel with walking distance to parks and restaurants.
Stayed 3 nights in May 2024

4/10 Poor

PATRICIA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was not what we expected, the pictures online were not updated, the room was ok, but the facility needs to be clean the carpet was dirty.
Stayed 2 nights in May 2024