Desk, free cots/infant beds, free WiFi, bed sheets

Reviews of Super 8 by Wyndham Denver Central

2 out of 5
Super 8 by Wyndham Denver Central
5888 N Broadway, Denver, CO

Reviews

5.4
Rating 10 - Excellent. 143 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 195 out of 1001 reviews" "
Rating 4 - Poor. 163 out of 1001 reviews" "
Rating 2 - Terrible. 315 out of 1001 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Genevieve

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly
Stayed 1 night in Mar 2024
Response from Adriana on 16 Mar 2024
We appreciate your feedback

2/10 Terrible

Nellie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was booked for my employees. Upon arrival they were mortified with the conditions of the property and the rooms. When they approached the front desk and asked for different accommodations due to the condition they were told no other rooms were available and did not stay. This caused an inconvenience to my employees for having to find an additional hotel and pay out of pocket for the expense. At this time I am being refused a full refund even with pictures being provided. IF a refund is granted I will remove my ZERO star review.
Stayed 1 night in Mar 2024
Response from Management on 15 Mar 2024
Good evening, when is a prepaid reservation unfortunately a refund cannot be provided by the policy of the hotel and the third party. We apologize for the inconvenience that this may have caused you.

2/10 Terrible

Karla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up leaving the place door looked it had been kicked in , shower was backed up you could never shower.
Stayed 1 night in Mar 2024
Response from adriana on 5 Mar 2024
We apologize for this inconvenience, hopefully next time in town you can give us another chance..

4/10 Poor

John

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The chair in my room had a broken leg and there was no smoke detector. The towels were nothing but glorified hand towels, so my oldest daughter and I bought some at a local supermarket in Commerce City. The door was drafty, and the beds had no real blankets just a thin cover. No cable guide so I had to explore around the find what I needed to see. It seemed like the kind of place where people wanted a cheap place to party away from their parents. Next time I visit Denver, I am not going there. It was cheap and it showed. I have already picked out a motel that is a lot cleaner and is closer to my youngest daughter and it will cost more but at least I will sleep more securely and comfortably.
Stayed 3 nights in Dec 2023
Response from Adriana on 25 Feb 2024
We apologize for this experience and hopefully in the near future you can give us another chance..

8/10 Good

Artaius

Stayed 1 night in Nov 2023
Response from adriana on 25 Feb 2024
thank you for the feedback

10/10 Excellent

Armando

Stayed 1 night in Nov 2023
Response from adriana on 25 Feb 2024
Thank you for the feedback

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was real time. Due to computer crashing and 4 other people in the office that didn’t speak any English the staff was very attentive to the guests. One spoke Spanish and the other gal didn’t but they both took care of the customers very nicely. My room was surprisingly nice and unkept with clean linen. There is no coffeemaker and they don’t serve coffee thru out the day in the lobby. Other than that this was a very nice experience.
Stayed 1 night in Nov 2023
Response from adriana on 25 Feb 2024
thank you for the feedback

4/10 Poor

Katina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not happy with this property or service. I had to repeatedly call to complain about my loud neighbors that partied all day, both upstairs and next door. I had requested to move, but the front desk attendant told me those were the only rooms for what I selected, although she put me in a room I did not select. I requested a king bed and got a double. The room was also not that clean ..with hair on the sheets, and used products behind furniture. I would not recommend this property.
Stayed 4 nights in Nov 2023
Response from Adriana on 9 Nov 2023
We apologize for the inconvenience.

2/10 Terrible

Maynard, Midland

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel's online presence was extremely misguiding and the property did not at all match it's portrayal. Checked out nearly as fast as we checked in. And that's all I have to say about that..
Stayed 1 night in Oct 2023
Response from Adriana on 29 Oct 2023
We apologize for this inconvenience that you had during your stay.

10/10 Excellent

Kimberly, Grand Junction

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing i wished was that there was like 1 to 2 inch gap at the bottom of the door.
Stayed 10 nights in Oct 2023
Response from Adriana on 29 Oct 2023
We appreciate your feedback, hope to see you soon

4/10 Poor

William

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on 25 Oct 2023
Thank you for your feedback!

2/10 Terrible

Robin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were roaches in the room
Stayed 1 night in Oct 2023
Response from Management on 25 Oct 2023
Thank you for your feedback!

6/10 Okay

Lis

Business traveller
Disliked: Cleanliness, property conditions & facilities
We got a room downstairs and every time some one walked up stairs it got very noisy and woke me up every time
Stayed 1 night in Oct 2023
Response from Management on 25 Oct 2023
Thank you for your feedback about the noise. I will see what solutions we can find to fix that for future guest.

6/10 Okay

Kim D., Northglenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not stay here again
Stayed 2 nights in Oct 2023
Response from Management on 25 Oct 2023
I'm sorry to hear you will not be a repeat guest. Thank you for your feedback.

6/10 Okay

Maria

Liked: Cleanliness, staff & service
The only problem we heard bagging in the walls the whole night. Random person knocking at 3am.It was pretty clean. They missed a spot under the couch, I found pills and aluminum foil under there. If you are bare foot in the room, under your feet gets dirty pretty quick. The staff was nice and helpful.
Stayed 3 nights in Oct 2023
Response from Management on 25 Oct 2023
I'm glad you had positive things about the staff. That is a random thing about banging in the walls. I apologize the staff did not fully clean your room. Thank you for this valuable feedback.

2/10 Terrible

Sierra

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Management on 25 Oct 2023
Thank you for your feedback!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional
Stayed 1 night in Oct 2023
Response from Management on 25 Oct 2023
Thank you for your feedback!

6/10 Okay

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Management on 25 Oct 2023
Thank you for your feedback!

2/10 Terrible

Lis

Stayed 1 night in Oct 2023
Response from Adriana on 9 Nov 2023
we apologize for the inconvenience

6/10 Okay

m

Liked: Room comfort
Perfect for us in Denver
Ok for us
Stayed 1 night in Oct 2023
Response from Management on 25 Oct 2023
Thank you for your feedback!

2/10 Terrible

Kerry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less than average.
The hotel in Denver was in disrepair. Door would not shut on room 113. Switched us to another room. Light fixtures were held on by one screw. Floor felt like it was going to fall through to below. Bathroom door hit toilet paper holder when open. Room 113 was like a dungeon and smelled like smoke or mold. Also felt like a sketchy part of town. When workers are there fixingbthingsbin a couple rooms,not a good look. In fact lady behind counter told us she thought they were done fixing whatever was wrong with room 113. Not a good experience.
Falling off ceiling.
Falling off ceiling.
Shower did not work.
Door knobs loose in door
Stayed 1 night in Sep 2023
Response from Management on 25 Oct 2023
Thank you for your feedback!

6/10 Okay

Mi Ah

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was different from the advertised
Stayed 1 night in Sep 2023
Response from Management on 25 Oct 2023
Thank you for your feedback!

4/10 Poor

Nicole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They get 2 stars for the nice lady in the front. But do yourself a favor and pay extra to go anywhere else. "Breakfast" was muffins and cereal. No smoking rooms, yet our bedspread had multiple burn holes and the floors were BEYOND GROSS! I seriously designated a pair of socks to walk around in bc my feet were getting black on the bottoms. How do y'all not mop?? Also the tv remote and microwave did not work whatsoever. Honestly, I dont mind a lower end room, but this was the worst I've had, easily.
Response from Management on 25 Oct 2023
I'm so sorry to hear about the condition of the room. I have been trying to find a solution for getting the floors clean. I will start having housekeeping mark rooms needing new microwaves and remotes. Thank you for providing this valuable feedback.

2/10 Terrible

Suzel

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Management on 25 Oct 2023
Thank you for your feedback!

6/10 Okay

Gerald

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a great place to stay.
Over all shape of hotel. Not good. Damaged walls and doors. Riff raff banging doors all night. Didnt get much sleep.
Stayed 1 night in Sep 2023
Response from Management on 19 Sept 2023
Thank you for taking the time to fill out a survey. I'm sorry to hear your stay wasn't pleasant. I will work with my security team and maintenance team.

4/10 Poor

Denise

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a strong paint smell. The shower curtain bar was falling off the wall. When we let front desk know she just gave us a spray to cover smell. We had noise all night.
Stayed 1 night in Sep 2023
Response from Management on 20 Sept 2023
Thank you for the feedback. I'm sorry to hear the room smelled of paint. I'm sorry to hear about the noise. I will see if there is a way to block noise form the Vinal floors and neighbors.

2/10 Terrible

Bryan

Stayed 2 nights in Sep 2023
Response from Management on 25 Oct 2023
Thank you for your feedback!

4/10 Poor

Jamie

Travelled with family
Disliked: Amenities
I didn't like that it smelled funny and dirty and tolit did not work right and breakfast was supposed to be included all they had was cereal and found bugs
Stayed 1 night in Sep 2023
Response from Management on 10 Sept 2023
Thank you for your feedback. I'm sorry to hear there were cleanliness concerns. I will get with housekeeping to improve these concerns.

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very unpolite, I felt unsafe and to be honest would like my money back and go elsewhere
Stayed 1 night in Sep 2023
Response from Management on 20 Sept 2023
Thank you for your feedback. I will get with staff about their unpleasant behavior.

10/10 Excellent

enrico

Liked: Property conditions & facilities
Tracy and Christy are both great managers and the bed and pillow was super comfortable and quiet
Stayed 4 nights in Aug 2023
Response from Management on 20 Sept 2023
Thank you for your positive feedback about Tracy and Christy. I will pass along the positive comment. I'm glad to hear our new beds and pillows are comfortable.

4/10 Poor

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Management on 30 Aug 2023
Thank you for your feedback..

2/10 Terrible

Brandy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sharpie on the walls water comin in thru the floor boards and staff was very rude.
Stayed 1 night in Aug 2023
Response from Management on 30 Aug 2023
Thank you for your feedback. I will speak with staff in regard to cleanliness.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Management on 20 Sept 2023
Thank you for the feedback.

2/10 Terrible

JUAN, CULIACÁN

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It's not a hotel. It's a zero stars motel. Bathroom was dirty. Beds weren't what we reserved. Bathroom door didn't work. They charged me for an extra room and now I have to deal with that.
Stayed 1 night in Aug 2023
Response from Management on 18 Aug 2023
Thank you for taking the time to fill a survey. We value your Feeback. We use surveys to work on making improvements to our hotel. I'm sorry your experience wasn't pleasant.

8/10 Good

Anmarie

Stayed 1 night in Aug 2023
Response from Management on 30 Aug 2023
Thank you for your feedback.

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The night clerk saw me drive up and locked the door so I couldn’t check in. As a single woman with all my bags at 10:00 pm, I stood outside the “24 hour check-in” for several minutes before she let me in. Terrible first impression.
Stayed 3 nights in Jul 2023
Response from Management on 9 Aug 2023
Thank you for your feedback. I am sorry to hear about the door. I will talk to my staff about availability to check in for guest.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very dirty and the other guests made me feel unsafe.
Stayed 7 nights in Jul 2023
Response from Management on 9 Aug 2023
Thanks for your feedback. I'm sorry to hear about your stay. I will work to improve future experiences.

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort
Just a night
If you just want somewhere to park (the lot is very well lit) lay down and rest. Before another long drive. This is the place. Nice and helpful clerk. Good breakfast options and free parking.
Stayed 1 night in Jul 2023
Response from Management on 9 Aug 2023
Thank you for your feedback. I'm glad you felt safe and enjoyed breakfast. Please feel free to come stay with us again.

2/10 Terrible

Verneka

Stayed 1 night in Jul 2023
Response from Management on 9 Aug 2023
Thank you for your feedback.

2/10 Terrible

Russell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely Disgusting
I don't think I have ever actually left a negative review before but this place was gross. My main issue is the pictures from hotels.com makes it look basic, but decent and clean. Instead, it was extremely dirty with literal piles of trash outside of the door to our room. Our show had some kind of weird patch in the middle of it that appears to me made from some random piece of plastic. You think I am being dramatic? We spent $1350 dollars on 2 rooms for 3 nights and ended up just eating the cost and going to another hotel because it was so gross. I would absolutely avoid this place at all costs.
Stayed 3 nights in Jul 2023
Response from Management on 22 Jul 2023
Im sorry to hear your stay was unplesant. Thank you for bringing your concerns to our attention. We can work towards a better expirience for our guests.

10/10 Excellent

Kathy, Denver

Stayed 1 night in Jul 2023
Response from Management on 9 Aug 2023
Thanks for your feedback.

2/10 Terrible

danielle

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible hotel
Toilet was making noise, bed was very itchy, the walls were thin you could here everything in the next room. The outside balcony were terrible had part carpet and wood showing through in some parts where it honestly look like we were going to fall through. If we hadn’t been so tired from a long drive we would of asked for our money back.
Stayed 1 night in Jul 2023
Response from management on 22 Jul 2023
Im sorry to hear your expirience wasnt good. We strive for a perfect guest stay. I apreciate the feeback. Thank you for filling out a survey

2/10 Terrible

ABRAHAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Management on 22 Jul 2023
Thank you for your feedback.

2/10 Terrible

Jaime

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Management on 22 Jul 2023
Thank you for the survey.

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Management on 22 Jul 2023
Your feedback is important, thank you.

8/10 Good

Nicholas

Stayed 2 nights in Jul 2023
Response from Julian GM on 8 Jul 2023
Thank you for your rating.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting place in Denver
Wyndham should be very embarrassed to put their name on this place. I have never seen such a dump. The only thing positive I can say is it appeared that the sheets were clean. Our door deadbolt did not work. There was a 1-1/2” gap under the entry door to the outside. There were bugs all over the floor and old food under the beds and toys that didn’t belong to us under the beds. It smelled terrible and was very noisy. It was overpriced and due to the overall condition I didn’t feel safe for my family, whatsoever. Due to a cancelled and missed flight I was forced to stay in Denver so shopping around was difficult. The ratings were obviously inflated on this one. I might give it 1-1/2 stars at the most.
Stayed 1 night in Jun 2023
Response from Julian GM on 1 Jul 2023
I do apologize for the experience you had with our hotel. Please rest assure that I am working with my staff to resolve these and other issue we may have.

2/10 Terrible

George

Stayed 1 night in Jun 2023
Response from Management on 22 Jul 2023
Thank you for the feeback.

2/10 Terrible

MUKESH

Disliked: Cleanliness, property conditions & facilities
Will not go back there
Stayed 1 night in Jun 2023
Response from Julian on 29 Jun 2023
So sorry to hear you will not be returning to our hotel. If you had any concerns, please feel free to reach out to me.

2/10 Terrible

Tesfahans

Disliked: Cleanliness, staff & service, property conditions & facilities
On June 22/2023 in the evening, I was complaining about the noise and asked them to find me a different room. One of the receptionist she was on duty trying to help me but the guy doesn’t want to help me and I had terrible staying
Stayed 3 nights in Jun 2023
Response from Julian GM on 29 Jun 2023
I do apologize we were not able to move your room. Thank you for your positive feedback on the staff member that was trying to help you. Rest assure I will address any other staff issues.