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Beautiful hotel. The staff was very friendly and helpful. The beds and pillows were amazing! The breakfast was wonderful with many hot and cold selections.
Extremely friendly and helpful staff. Had reserved a king room but got a queen. They were able to switch us to our requested room. Breakfast was good, bed comfortable, very clean.
Porperty is located in a great convient area with very little traffic and lots of dining and shopping. Our room was gret other thNnsome obvious structure dmage on the ceiling. Breakfast wasnt great but it ws good enough and love that its free! Staff was wonderful.
Despite it being noted that they would only provide service every 2nd day, my room was only restocked and made up ONCE during my 4 night stay. Disappointing at best and certainly didn’t justify the cost.
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
10/10 Excellent
Kimberly, pueblo
25 Jan 2024
Kimberly
Stayed 2 nights in Dec 2023
Response from Camille Thomas FOM on 27 Jan 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
The room was very roomy. Very clean. The staff were very helpful
jennette
Stayed 5 nights in Jan 2024
Response from Camille Thomas FOM on 27 Jan 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
One of the best hotels we’ve stayed at anywhere! The staff were phenomenal, we got a room upgrade, breakfast was great, and everything was super clean. Would HIGHLY recommend & will definitely make sure to stay here any time we come back to Denver.
Alexandra
Stayed 1 night in Jan 2024
Response from Camille Thomas FOM on 27 Jan 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
every other day replacement of towels vroken and ill-designed furniture than was low to grond and deep . the worst hotel room furniture ever seen
Richard
Stayed 1 night in Dec 2023
Response from Camille Thomas FOM on 27 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As aHilton Honors member you are among our most valued guests. We sincerely appreciate yourfeedback and we are very sorry you were unhappy. We will take your comments underconsideration as we continually work to improve our guest experience. We hope you willconsider staying with us in the future.
Excellent staff! We had some challenges and Ashley solved them all! Thank you!!
Karen
6/10 Okay
Jacqueline
4 Dec 2023
Liked: Cleanliness, staff & service
Jacqueline
Stayed 3 nights in Dec 2023
Response from Camille Thomas FOM on 5 Dec 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As aHilton Honors member you are among our most valued guests. We sincerely appreciate yourfeedback and we are very sorry you were unhappy. We will take your comments underconsideration as we continually work to improve our guest experience. We hope you willconsider staying with us in the future.
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
The property is in great condition and the staff are really nice. I will stay again.
Jared
Stayed 2 nights in Nov 2023
Response from Camille Thomas FOM on 5 Dec 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
8/10 Good
Syretta
26 Oct 2023
Syretta
Stayed 1 night in Oct 2023
Response from Camille Thomas FOM on 14 Nov 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
Excellent in every way! Service and room were outstanding, I will be back!
James
Stayed 3 nights in Oct 2023
Response from Camille Thomas FOM on 14 Nov 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
Everything was great, the check in, breakfast, room cleanliness, and the staff was friendly and helpful.
Jose
Stayed 2 nights in Oct 2023
Response from Camille Thomas FOM on 14 Nov 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
2/10 Terrible
Roel Cantu
6 Oct 2023
Roel Cantu
Stayed 1 night in Oct 2023
Response from Camille Thomas FOM on 14 Nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As aHilton Honors member you are among our most valued guests. We sincerely appreciate yourfeedback and we are very sorry you were unhappy. We will take your comments underconsideration as we continually work to improve our guest experience. We hope you willconsider staying with us in the future
10/10 Excellent
Richard
5 Oct 2023
Richard
Stayed 1 night in Oct 2023
Response from Camille Thomas FOM on 14 Nov 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
10/10 Excellent
John
28 Sept 2023
John
Stayed 5 nights in Sep 2023
Response from Camille Thomas FOM on 14 Nov 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
10/10 Excellent
Grantham, Dallas
27 Sept 2023
Liked: Cleanliness, staff & service
Great new hotel with nice rooms.
Grantham
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on 14 Nov 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
8/10 Good
Pamela
Travelled with family, Travelled with family and small children
25 Sept 2023
Liked: Cleanliness, staff & service
Reserved and paid for a balcony king bed room. None available on check in. Said the room types are not guaranteed when you book though a 3rd party.
Pamela
Stayed 4 nights in Sep 2023
Response from Camille Thomas FOM on 14 Nov 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
10/10 Excellent
Loralee
25 Sept 2023
Liked: Cleanliness, staff & service
Loralee
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on 14 Nov 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain