There was no door sign in our room. Every time we wanted to request housekeeping, we had to go to the front desk. After our room was “cleaned” by the housekeeper, the bed sheets that were put on the bed had hair and random stains all over it. That is just plain disgusting and insanitary. We tried calling the front office to let them know, the girl on the phone was training and couldn’t really help. We then talked to the housekeeper on our floor and she was nice enough to help us and re-do our bed. Front desk staff is just not welcoming or helpful. Poor quality of service at a well known hotel franchise. Definitely will not be returning here.