This hotel was recommended by a friend and what a recommendation it was. From the check-in to the check-out we were treated like royalty, our party of 7 were upgraded to business suites so we could all be near each other. The rooms were amazingly spacious with great views and were equipped with all the modern amenities you kind begin to expect from a good 5 star hotel now a days. However what makes this hotel truly exceptional is the customer service, staff go the extra mile and make sure nothing is too much. Special thanks to the front office manager Anand Khanna who made our trip to Gurgaon an exceptional one! It's refreshing to see a manager who will come out to the lobby to greet you and give you his card just in case you experience any problems during the stay.. Nice touch! We look forward to coming back!
Sanj from London
Situated in the city center, this luxury hotel is close to Leisure Valley, Kingdom of Dreams, and Unitech Cyber City. Also …More
It is a beautiful hotel and enjoyed Ajay at the desk and all of the doormen and guards, who were most attentive and protective. It certainly is not the hotel's fault that immediately outside (on the way to the metro station) is a shantytown of refugees from the flooding on the river. When you add the smell of the raw sewage in the river to the difficulty dodging traffic, negotiating the walk on uneven ground, etc., you readily see why no one (except us) is entering the Hilton "compound" except by taxi or tour bus. There are some shops open inside the hotel, but we would warn anyone that the upstairs one on the far left (re the lobby) has some serious arithmetic problems. Buyer beware here, just the same as with any bazaar dealer.
Joyce from North Carolina USA
Doubletree by Hilton New Delhi/Mayur Vihar is first DoubleTree by Hilton Hotel in India and is located at the downtown …More