Deluxe Room, 1 Double Bed

Reviews of Hotel Sri Nanak Continental

3.5 out of 5
Hotel Sri Nanak Continental
2222 Hardhian Singh Road, Karol Bagh, Next to Corporation Bank, New Delhi, Delhi N.C.R

Reviews

6.8
Rating 10 - Excellent. 17 out of 63 reviews" "
Rating 8 - Good. 12 out of 63 reviews" "
Rating 6 - Okay. 21 out of 63 reviews" "
Rating 4 - Poor. 5 out of 63 reviews" "
Rating 2 - Terrible. 8 out of 63 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ram

Stayed 1 night in Dec 2023

6/10 Okay

Surjeet

Stayed 2 nights in Dec 2022

2/10 Terrible

Karunesh

8/10 Good

Nav

Travelled with family
Liked: Cleanliness, property conditions & facilities
Decent area, room service could’ve been better but overall no issues.
Stayed 3 nights in Aug 2022
Response from Sandeep on 30 Aug 2022
Dear Guest, We thank you for staying with us, Your comment is important to us as its help others to know about us and help us to improve our quality services and amenities. We also thank you for liking us so much, We also promise you that we will take care of Room Service which we can provide much better, We thank you again and request you to be back again so that we leave no stone unturned to satisfy you. Thanks -Team Hotel Nanak

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!, comfortable stay!
Happy experience! Staff was efficient and kind. Room was great value for price, had all the amenities needed including a hair dryer (which many other hotels didn’t have for some reason) and plentiful hot water. Also fairly close to railway station which makes it great if you’re traveling by train.
Stayed 1 night in Jan 2020
Response from Mukund on 19 Feb 2020
Dear Ms Rebecca, Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Hope you will provide us another chance to extend our hospitality to you . All the best and see you soon! Warm regards

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok nice people helpful staff very friendly very clean hotel
Stayed 10 nights in Apr 2019
Response from Sandeep on 8 May 2019
Dear Guest, We thank you for staying with us. We also thank you for liking us so much. Your valuable feedback is important to us as its help others to know about us. We also thank you for enjoying our facilities and services. We proud all guest like yours. We also request you to recommend us to your friends and relatives and be back again.

8/10 Good

Eric

Liked: Cleanliness, staff & service
Good location for local markets and both metro stations are 800m from hotel, breakfast is ok with both Indian and continental are available staff will also offer omelettes, staff were very friendly and courteous at all times, rooms are clean and comfortable, street noise is excessive if your room faces Main Street, as windows are not double glazed and a bustling array of shoe exporters are on your doorstep
Stayed 8 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Doesn’t match up to pictures - friendly helpful
Major building work on floor below us. Reception staff were friendly and helpful. First time to Delhi so tough to rate but didn’t match expectations from the photos. The room was large and fairly clean and working air con but for price and in less than central location was expecting more..
Response from Manager on 16 Apr 2018
Dear Guest , Greetings Thank you for sharing your experience with us , It saddens us that we were not able to stand up to your expectations. Be informed that we are upgrading our property and i can assure you if you will give us one more chance we will stand up to your expectations Regards Team Nanak

6/10 Okay

Verified traveller

Liked: Staff & service
Decent hotel for the price
A nice hotel for the price. Comfortable room with airconditioning and wifi but shower did not work. Lovely roof terrace with good food and a good breakfast. Fairly good location, although very hectic outside, about a 10 minute walk to a metro station. Very friendly staff.
Stayed 1 night in Mar 2018
Response from Manager on 14 Apr 2018
Dear Guest, Its is great to hear that you found our hotel price vauable also we will definatly look into why there was problem with shower also just for your kind information if you would have informed the same to front desk issue would have been resolved instantly . We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future. Warm Regards Team Nanak

6/10 Okay

Sampath

Liked: Cleanliness, staff & service
Ok to stay for a night
Location is great. Facilities like window ACs can be upgraded. But surroundings is too noisy and all through the night street dogs’ barking is troubling. Breakfast was good. Overall a good experience.
Response from Manager on 14 Apr 2018
Dear Guest, Its is great to hear that you had a memorable stay with us and thank you for praising our location . Also please be informed that we are upgrading our property and all the window A/c will be removed as per your suggestions. We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future. Warm Regards Team Nanak

6/10 Okay

Moshtaba

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

10/10 Excellent

Richard 123, Now in Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay in the Karol Bagh Market Area
Clean Place to stay. I like this hotel. This hotel Staff was very helpful. Before booking I read many reviews on different websites but finally I decide to book here only. I really enjoy the facilities & amenities. The hospitality provided to me was not less than a star hotel. My stay was very fantastic. The Karol Bagh is a busy market area very differ from other cities. I like the area. I thanks hotel staff for warm welcoming. They are very polite. I will be back again.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rundown area
Hotel is just ok , even with those lower rates structure

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay at New Delhi
I booked this hotel at very cheap rates. This hotel is located in crowded main market of Karol Bagh, but it is very safe. I like to stay here. The room given to me was very romantic. I sleep well because my room was very quite. In room I use Tea Kettle many times and the tea coffee was replenished as often as I demanded promptly. We love to have a separate small fridge, which is full of Coke, Juices and other beverages. The room is full of amenities with comfortable beds. On our call every time we get very good service. The staff is very cooperative and helpful. In morning we had our Breakfast in Restaurant, which was very delicious and rich in quality. The USP of the hotel is Breakfast so please do not forget to enjoy it. We have enjoyed our stay. We will recommend it to our friends.
I thanks helpful staff
Response from SANDEEP KHANDELWAL on 15 Apr 2017
Dear Guest, We thank you for staying with us. We also thank you for liking us so much. Your valuable feedback is important to us as its help others to know about us. We also thanks that you have enjoyed our facilities and services. We proud all guest like yours. We also assure that we will take care of our food services in future so that others enjoy. .We also request you to recommend us to your friends and relatives and be back again.

6/10 Okay

Satnam

Disliked: Staff & service, property conditions & facilities, room comfort
Looking for a cheap hotel, then its worth for the money. Main problem is with breakfast timing which starts around 7.30, for most of the peoole it is too late.
Response from Prasant on 18 Jan 2017
Sir, We thank you for your review, Sir from 7.30 to 10.30 is our Breakfast time and most of the guests enjoy it in this time only so if someone need breakfast before it we make it on order, Please don't mind as we try our best to satisfied each guest. Thanks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Balwant Singh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
average hotel
what you see is not what you get..overpriced

6/10 Okay

Florence, London

Liked: Cleanliness, staff & service
Hotel Sri Nanak Continental
The food was good and breakfast was varied. If you do not see what you want, ask and it will be produced. The staff tried their best and were helpful. If you wanted a central location this hotel is ideal but we were scared to leave the hotel in the evenings because of the area where it was situated. We did not feel safe outside. We stayed for two nights. The first night, the wifi did not work despite attempts by staff to restore service. There was too much noise in the environment. There was no hot water in the bathroom. We were moved to a room with a bath and supposedly better wifi service but this again was non functional. However, we had hot water throughout. We requested a wake up call the two nights we spent there but this did not happen. The lift often got stuck on a floor and we had to walk down 3 flights of stairs. There is no lift to the 4th floor dining room but they had room service. The staff and the kitchen are the best things about this hotel. I would rate this hotel 3*
Response from General Manager on 4 Sept 2016
Dear Guest, We thank you for staying with us, Your valuable feedback is important to us as it helps others to know about us. Sir we also thank you for liking our services and facilities. Sir as you mention about the location we want to inform you that we are located near the main market of Karol Bagh and liked by most of the Guests, and more than 250 hotels are also located in this area and it's tourists first choice to stay in our area as Pizza Hut, Mcdonalds, KFC's, Bikanerwala, Bank, ATM all are in walkable distance. Sir as you mention that lift stuck on floor, it's a matter of chance so we are sorry for that, Sir we are also sorry if any other inconveniences you had during your stay as we try hard to satisfy each guest as each guest is important to us. Sir still we want you back, and thank you for staying with us,

6/10 Okay

Verified traveller

Liked: Staff & service
Family holiday
It was ok. Nothing much around the hotel. But the manager and the staff were very helpful. Really genuine people. Hotel was not in the area we wanted. Organised the car for us very reasonable price.
Response from General Manager on 4 Sept 2016
Dear Guest, We thank you for staying with us. We also thank you for liking us so much. Your valuable feedback is important to us as its help others to know about us. We also thanks that you have enjoyed our facilities and services. We proud all guest like yours. Sir we are located in the Market area of Karol Bagh and liked by most of the guests, but have little traffic on the road and we are helpless with the location of the hotel, we try hard to satisfied each guests. So we also request you to recommend us to your friends and relatives and be back again.

2/10 Terrible

R & J Co, UK, INDIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was meant to be 4/5 star it just about made on
Some Staff very disrespect full. Not helpful at all being in a country were if Hindi is not you first language. Its Disrespectful even naming the hotel Sir Nanak think the Sikh should look in to getting the name changed it is a insult to the Sikh religion. Hotel transfer did not turn up we got a local cab to hotel from airport. Internet was none excitant. Very noisy, plus did not work socket wires in hall way hanging out. Expedia need to check these hotel before sending customers to these locations. I think some kind of compenstation is in order for the ordeal we went threw.

6/10 Okay

Desh, Virginia, USA

Liked: Cleanliness, staff & service
Close to very crowded business intersection
Hotel lobby is quiet small. Concern of staff keeping the copies of the personnel information (Passport) in safe location as it was kept near the counter for easy access. The Counter person is not really worries about the breach or theft.
Response from Sandeep Khandelwal on 17 Apr 2017
Dear Guest, We thank you for staying with us. Sir as you mention that the copies of the personnel information is not safe, it is not true and never face such problem and every information is kept in record properly intact and no-one can assess so please feel free about pernonal information. We also thank you for liking us so much. Your valuable feedback is important to us as its help others to know about us. We also thanks that you have enjoyed our facilities and services. We proud all guest like yours. We also request you to recommend us to your friends and relatives and be back again.

8/10 Good

Kewal, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delhi trip 2015
Overall was good, should have been pick up or drop off service would be good with the price they charge for a night.
Response from Sandeep Khandelwal on 5 Mar 2016
We thank you for your review. Your valuable feedback is important to us. We welcome you again to enjoy our services and facilities. Also request you to give some valuable tips so that we can improve our services. Also request you to recommend us to your friends and relatives.

6/10 Okay

libby, sydney, aus

Liked: Cleanliness, room comfort
Clean hotel
Clean hotel, but not easy to find and away from the tourist area. Beware no toilet paper in the rooms but clean
Response from Sandeep Khandelwal on 3 Jan 2016
We thank you for your review. Your valuable feedback is important to us. we also request you to give some valuable tips so that we can improve our services. Sir there are many Restaurant nearby like Karim, KFC, Mc-Donalds, Pizza Hut, Bikanerwala, Aangan, Pind Baluchi and many more. Karol Bagh is a famous tourist area and 40% tourist in Delhi like to stay here. We have a Metro Rail within 10 to 15 minutes walking, we always keep free toilet paper rolls in the room and on demand we again supply on free of cost to our costumers but still we are sorry if you could not get it. We promise you if you give one more chance to serve we will not leave no stone unturned to satisfy you. We again sorry if you are not satisfied.

10/10 Excellent

Richard, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel Located in Karol Bagh !!
The hotel is just walkable from main market of Karol Bagh, It a nice beautiful hotel with no frills. The room given to me was very clean and nicely laid out. The staff and front desk manager was very helpful. I recommended this hotel for family travelers, young couples. The room given to me was extra comfort and amenities which is required was up-to-date. will back again on my next trip
Response from Sandeep on 5 Oct 2015
We thank you for your valuable feedback. We always take care to give extra comfort to our guest. your feedback encourage us to do more better & even if you dislike then also we have a lesson to improve ourself. We always trained our staff to behave politely and helpful. We always welcome our guest

10/10 Excellent

Walden S.

Liked: Cleanliness, staff & service, room comfort
Extra Clean and helpful Staff
The room given to me was extra clean. The staff was helpful. I have extra luggage with me and I don't want to keep all the luggage's in my room but Hotel staff help me and keep my luggage in Store Room. I stay here 1 night only but my stay was very comfortable. The had my breakfast in restaurant was good. There is no reason to complaint, I like this hotel very much. I will recommended my friends to stay here as this hotel has extraordinary services.

10/10 Excellent

Nikhil , West Bengal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Main Market, Clean, Comfortable & Modern
I stay here 1 Night, Its very close to Main Market and rooms are beautiful. I got a chance to select the room and I see 4 room all are very clean. The room given to me is very comfortable and equipped with modern facilities. The Staff was Ok, It was a good experience staying here and relaxing Night here without any problem. The room was very quiet. I booked a ac taxi for Delhi local sight seeing for Rs.1500/ from reception and after completing my sight seeing driver drop me at Railway Station. The Driver was also very helpful. I recommend others like Family traveler, solo traveler, senior citizen to stay here as it is very safe hotel to stay.
Response from Sandeep on 12 Sept 2015
Dear Guest, We thank you for giving us a such a good review. Your appreciation boost us to do more better. Your valuable feedback also support others to select and book our hotel only. We will be happy if you back again to enjoy our services. Thanks Management - Hotel Sri Nanak Continental

10/10 Excellent

hamamoto s.

Liked: Cleanliness, staff & service, room comfort
“SUPERB EXPERIENCE“
Booked this hotel for family vacation, this amazing hotel has it ALL. Amazing hospitality, modern design and comfortable rooms, Mouthwatering food, helpful staff and so many memory to be cherished In short, if I ever want to book a hotel in New Delhi, Karol Bagh Hotel Sri Nanak Continental would always be my first choice and likewise first choice recommendation to anyone

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Perfect for single lady traveler “
Security is the priority for every single lady traveler and this hotel serve it at the best . Actually felt like I’m at my own home as staff was very friendly and helpful . Rooms was very comfortable and beautiful , food was so tasty All in all , it was a pleasant stay . Would recommend this hotel to every single lady
Response from Sandeep Khandelwal on 15 Jun 2015
Dear Madam, Thank you so much for choosing and reviewing us, our motive is to make our customers feel comfortable, safe and happy which seems fulfilled and we are very pleased about the same. We thank you again for opportunity to show case our hospitality, we look forward to the pleasure of your many more such visits.

2/10 Terrible

MikeAG

Disliked: Cleanliness, staff & service, room comfort
Stay Away This is Dirty Hotel
Photo you are seeing for this hotel were perhaps taken when built or edited using software. Hotel is very dirty and needs significant improvement. Best 1 star hotel. When we checked in TV did not work, water in bathroom leaking, safe did not work, room was very dirty. Before we booked hotel we called hotel to confirm there is FREE airport pickup but after booking they changed their mind and emailed us we need to pay $18 extra for airport pickup (Email is attached). Free breakfast but they charged $44 at the checkout and after arguing they deducted $44 but this should have not happen on the first placed. Few other customer had same issue at the checkout. THIS HOTEL is a TRAP. ONCE U BOOK YOU CAN NOT CANCEL, SO STAY AWAY Email from OWNER: Sir The rates & facilities are due to be updated on hotel website.However if the booking maybe direct we shall give 1 way complimentary pickup ! Regards Karan Khandelwal Hotel Sri Nanak Continental +91 9810400394

10/10 Excellent

Richard P.

Liked: Cleanliness, staff & service, room comfort
Fantav Stay
We had a good hotel stay as the staff were very helpful to cater to all our small needs.Its a small family run hotel the owner sandeep gives person attention to all matters.The room was also nicely laid out with comfortable bed and good looking furnishings.The bathroom and in room amenities were also very good.The breakfast and diinner were quite good since i have stayed at other karol bagh hotels which were unpleasant experience.We will surely comeback to the hotel on our trip next year.

10/10 Excellent

Monu, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city center hotel !
We were arriving quite late as hotel made good arrangements for airport pickup since our flight was delayed over 7 hours.We requested for some light snacks which were provided since we were on a long haul flight.Next day we had a yummy breakfast followed by a delhi local tour organized by the hotel itself.Its better to stick to hotel travel desk as small time tour operators will try to rip off your money. We booked a deluxe room which was upgraded to executive room since they had room empty and it was quite sweet gesture.The room was nicely decorated and clean.Bedding was good with double covers and sheets and the extra pillows provided to us were very comfortable.We would surely return here.
Response from Sandeep Khandelwal on 15 Jun 2015
Dear Guest, Thank you so much for sparing your precious time for review. It was a pleasure to have you stay with us. I am glad that you felt satisfied and consider our hotel as value for money. It is our constant endeavor to serve our guest with best hospitality and we always try our best to give best of our services. We look forward to having the pleasure of welcoming you back to the Hotel Sri Nanak Continental.

2/10 Terrible

rachit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pathetic hotel
Such a pain. They have their own terms and conditions.
Response from Sandeep Khandelwal on 15 Jun 2015
Dear Guest, We thank you for reviewing us. Sir every hotel have some term and condition, rules and regulation for staying which are mandatory. Every guest staying in hotel should have to provide his/her Id, and resident proof which is government rule for security purpose. We have check that at the time of arrival/check in there was some confusion about your id proof but it is the government rule to collect id of each guest, so we are sorry if you have any issue about it. Once again we are sorry for such a pain you got.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my worst experience.Worst ever
This was my worst experience.Worst ever experience
Response from Mukund Khandelwal on 15 Jun 2015
Dear Guest, We thank you for reviewing us but we fail to understand that what you don’t like during your stay and having worst experience. Sir we always try to give our best of services and if you have any problem you can write to us at any time, your valuable feedback will give us chance to improve our quality and services, as we never want that our guest goes unsatisfied so please write us if you have any issue about service problem. We are very sorry about your experience at our hotel but we assure you that if you give a chance again we will not leave ant stone unturned, hope you will be back again and give us one more chance where we can show our satisfied services and quality.

8/10 Good

Aditya

Liked: Staff & service
Response from Sandeep Khandelwal on 14 Nov 2015
We thank you for your valuable booking and liking us. Your valuable comment encourage us to improve our services and facilities. Request you to be back again. Thanks Hotel Management Hotel Sri Nanak Continental

10/10 Excellent

Tomy, Japan, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with the Stay "Luxury Feelings"
Hotel is clean and rooms are beautiful. Breakfast is wonderful and room price is reasonable. I will give top rating to this hotel. This hotel is very clean and full of services. Even mini-bar, Tea-coffee maker in the room. This was our first trip to India. We booked a car for Delhi Local Sight Seeing at reasonable price. The Hotel provide us free Breakfast, free internet service, taxi service, clean food, clean room, clean bathroom, helpful staff, room with discounted price and also provide me Delhi City Map & free Information about tourist places in north India. We are very satisfied with the stay In Delhi nobody can think that in the mid of the city such kind of hotel are there which are full of luxury feeling. One bad part of this City is, in day time it is very hard to spend in Delhi because of Noise & Air Pollution. This hotel is located on main road and in day time noise pollution is little high but I manage it, as I was on my Tour program in Day Time but the night are quieter. All overall I can say nice beautiful hotel.
Response from Sandeep Khandelwal on 15 Jun 2015
Dear Guest, Thank you very much for sparing and choosing us, also giving your precious time for review. It was a pleasure to have you stay with us. We feel glad that you felt satisfied and consider our hotel as value for money. We also sorry because Delhi is a crowed city and there is bit pollution on roads but nights are quieter. Government is taking lot of effort to reduce the pollution. We also thanks for your valuable service feedback's. We look forward to having the pleasure of welcoming you back to the Hotel Sri Nanak Continental.

10/10 Excellent

Richard, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheering Staff & Lovely Stay !
The hotel was clean , the room were nicely laid out . The facilities were upto the mark . The breakfast provided was a good spread . To sum everything we had a great stay & would like to come back again !
Response from Sandeep Khandelwal on 15 Jun 2015
Dear Sir, We thank you for staying with us and given nice review about our hotel, We with the professional staff/team always try to give best of our services to give satisfied services and facilities. We also pleasure of welcoming you back to our hotel in Delhi.

10/10 Excellent

Sachio

Liked: Cleanliness, staff & service, room comfort
Wonerful Stay in New Delhi
I booked room which was full of modern facilities. Clean bed linens, towels, bathroom toiletries. The Toilet Roll was provided me free of cost. No dust, very clean, attentive staff, safe box in the room with LCD TV and Free Internet as I have used high speed Wi-Fi services. I will recommend others to stay here with helpful staff. Safe to stay here as it is located in the mid of the city Karol Bagh, I think that this hotel is best for family travelers who really want to enjoy the stay. The Hotel was unforgettable. When we reach here hotel was full and lot of other European tourist sitting in lobby. I asked one of them about the room they told me it was good.

6/10 Okay

Alex, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sri Nanak Continental- budget hotel
I found the hotel staff polite and welcoming. People at the front desk all spoke English well. My room was clean, the bed was comfortable and there were cold water bottles in the room fridge. The buffet is small but did the trick--- it never got me sick either! The one criticism I have is nobody from the hotel was there to pick me up from the airport. The room included free shuttle and I had my pick-up confirmed. I had somebody call he hotel from the airport and they claimed to not to have my airport pick-up confirmed. So I took a taxi for 700 rupees. Furthermore, my shuttle back to the airport was free. The hotel also offers many day trips and overnight trips. (including theTaj Mahal)
Response from Sandeep Khandelwal on 14 Nov 2015
We thank you for your valuable feed back. your feedback help us to improve our facilities and services. we are sorry to hear that we fail to pickup from airport, as your pickup was confirmed and paid. We have given you drop to airport free of cost but we cannot fulfill our mistake and sorry you again for not giving you the pickup service from airport. We also promise you that we will not leave any stone unturned to satisfy our guests in future. so please give one more chance to improve us. Thanks - Management

2/10 Terrible

Eric, Chicago, IL

Disliked: Staff & service, property conditions & facilities, room comfort
Clueless Staff Rips Us Off
Regardless of how the quality of the room was, the staff had no idea what they were doing as far as payment and check out is concerned. I paid for the room through Expedia, at a cheap rate. When we got there, however, they claimed that my card hadn't been charged and the information was only taken as a safeguard so they could charge me if I didn't show up. This was untrue, but I was unsure so I gave them my card to pay while I was there. The charged me twice, and not even at the same rate advertised on Expedia. They were completely unorganized and clueless, handing me back the wrong receipt and asking me to put the additional cab charge on the card and pay it in cash as well. It was confusing and frustrating. I will not be returning here, and suggest others find a different venue
Response from Prasant on 19 Sept 2015
We are sorry as you dislike our services. We have investigate your case and check we never charge your credit card for room rent, and when we get any booking through Expedia we never charge again as per the terms and if you taken a cab/other service then it is chargeable. Sorry for inconvenience.

6/10 Okay

Emmanuel, Madison WI

Liked: Cleanliness, staff & service, room comfort
Decent hotel Bad Bad Bad Location
The Hotel was clean but we ordered room service twice and got sick both times. We asked for wake up calls twice, they woke us up 20 minutes late the first time and forgot to wake us up the second time. We could not figure out how to get the Air conditioning to work properly. The people were friendly, and the room itself was clean and the bed was comfortable. The TV, the micro fridge and the plumbing worked well.
Response from Sandeep Khandelwal on 14 Sept 2015
We thank you for your valuable feedback. We are sorry to hear about the services and assure you that it will never happen again. We also checked the air conditioner and serviced it to give cool and fresh air. The Management of hotel feels extremely sorry and promise you it will never happen again so that other can enjoy our services. So please give one more chance to improve us, which will be a lesson for us and also thank you for choosing us. Thanks Management - Hotel Sri Nanak Continental

8/10 Good

Muriel, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Choice
On time airport pickup. Very clean, nice room.
Response from Sandeep Khandelwal on 19 Sept 2015
We thank you for staying with us. Your valuable feed back is important to us. Please specify some thing so that we can improve our services so that others can enjoy. We also assure you that in future we will provide you best of our services. Your valuable feedback helping others to select our hotel.

2/10 Terrible

Henry

Disliked: Staff & service, property conditions & facilities, room comfort
Recent Visit
Location was terrible. No hot water in the room and after requesting it, it didn't get done. Pick up of the airport offered but not provided. Late check out due to a flight delayed, but made us pay for another half a day, even tho we checked in at 11pm as opposed to 3pm. Staff was friendly, but the overall accommodations were really really poor. Taxi requested broke down twice. Both taxis that we took, it happened the same thing.
Response from Sandeep Khandelwal on 21 Nov 2015
We thank you for staying with us. Your valuable feed back is important to us. We also assure you that in future we will provide you best of our services. Your valuable feedback helping us to improve. Sir as you mention about the Location is terrible, we want to clarify that we are situated in Karol Bagh which is liked by 90% Tourist visiting New Delhi and it is a biggest tourist area, but if you don't like we are sorry. We also want to inform you that if you stay extra hours in peak season then it is our policy to charge extra and if you are not satisfy we are sorry again. Thanks, Management-Hotel Sri Nanak Continental

6/10 Okay

Anonymous

Liked: Staff & service
Disliked: Cleanliness, room comfort
A typical Indian experience
Typical Indian experience. Friendly staff, but the facility needed improvement. We were there during a cold spell which is unusual and they are not so prepared. However they did have a oil heater in the room to help, but then no way to tightly close the single pane window. We enjoyed a nice breakfast buffet upgrade, but ended up in a smoking room when we requested a non-smoking. Noise is often a challenge in India and this hotel had its share. Although in a more quiet area of Delhi, they are on a block of motorcycle shops and some very loud dogs that barked for what seemed like hours on end. However the hotel was also within earshot of the Karol Gurdwara and this sent out lovely chanting and prayers. I might stay there again, but would most likely pick a more out of the way place just to get some more quiet.

6/10 Okay

IndiaTraveller, Canada

Liked: Cleanliness, staff & service
Sri Nanak in Karol Bagh Delhi
Overall, the hotel was fine. Our room was very clean and the front desk service was helpful. You are provided with all the basic things you would expect in a hotel (tv, mini-fridge, slippers, soap, towels, etc.) The restaurant was average/good. The shower in our room did not work very well. The hotel is next to impossible for auto drivers to find if they don't know where it is. I would recommend landmarking something nearby and being prepared to give your auto driver directions. Even with the address card, it was difficult to find. We stayed for two nights before returning home and it was more than adequate. A good location and you can walk to the metro. Unless you are set on having a private car, I would negotiate a day rate with the auto drivers on the main road instead of booking a taxi for sight-seeing through the hotel. You will save money this way.
Response from General Manager on 4 Sept 2016
Dear Guest, We thank you for staying with us. We also thank you for liking us so much. Your valuable feedback is important to us as its help others to know about us. We also thanks that you have enjoyed our facilities and services. We proud all guest like yours. Sir as you mention that you got difficult to find the hotel address, Sir we are located near Gurudwara Road Gurudwara Temple which is very very famous in our area and no one has never got any difficulty to find our hotel, Sir we are sorry that we have not provided you any assistance to reach our hotel, Sir we are helpless in case of auto drivers and cabs from outside, we understand your problem also, Still you are not satisfied from our reply we are sorry, as each guest is important to us. We also request you to recommend us to your friends and relatives and be back again.

6/10 Okay

Arun Kumar, Mumbai. MS

Disliked: Staff & service
Response from Sandeep Khandelwal on 21 Nov 2015
We thank you for staying with us. Your valuable feed back is important to us. We also request please help us how we can improve our services so that other can enjoy and we assure you that in future we will provide you best of our services. Your valuable feedback helping others to select our hotel. Thanks, Management-Hotel Sri Nanak Continental

10/10 Excellent

Sindhu, Bangalore, Karnataka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modest front desk managers
although we got a double-bed-room for a 3-Adult booking we got a good deal and rest all was wonderful. all the three front desk managers we interacted were very modest and humble. complementary breakfast has good variety. locality is very convinient for daily trips, marketing, metro, etc. we would prefer the same place any time we visit Delhi.
Response from Prasant on 19 Sept 2015
We thank you for staying with us. Your valuable feed back is important to us. We also thank you for liking us. We also assure you that in future also we will provide you best of our services. Thanks, management-Hotel Sri Nanak Continental

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Very friendly staff and owners.
Very friendly staff and owners. Took me early morning to a nearby hospital, where a kidney stone was diagnosed. Visited me in hospital and brought me back after 4, days. India is very noisy, but ear plugs provide relief for sleeping! Internet available free for guests. A restaurant upstairs. A variety of small shops in nearby streets and a post office within 5, minutes on foot. If I return to Delhi, I would stay there again.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Since my last stay the hotel has
Since my last stay the hotel has begun charging for wireless internet which is a disappointment. Otherwise still recommended for location, food and basic cleanliness and service.

6/10 Okay

U Hla, Singapore

Liked: Room comfort
Not a bad choice among thousands..............
The service is good but the overall outset is that of an old building, furnitures, linings etc. There are several better hotels than this with better daily rates. Airport pick-up is timely and without hitches. Give youself a try if there is no other alternatives.
Response from Prasant on 19 Sept 2015
We thank you for staying with us. Your valuable feed back is important to us. We also assure you that we have upgraded our hotel interior and service so please give one more chance to prove. Thanks, Management-Hotel Sri Nanak Continental

6/10 Okay

Verified traveller

Disliked: Cleanliness
お湯が出ない。けど、バケツで持ってきてくれた。 雨季だから?湿気がすごくてふとんがシケシケ。 シーツ変えたらまだいけた。 エレベーターがあった。 そんなこんなも全部含めてインドを感じた。
Stayed 3 nights in Aug 2019