Exterior

Reviews of Hilton Garden Inn Dayton Beavercreek

3 out of 5
Hilton Garden Inn Dayton Beavercreek
3520 Pentagon Park Blvd, Dayton, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1000 reviews" "
Rating 8 - Good. 274 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Amenities
.
Stayed 1 night in Mar 2024

4/10 Poor

Nancy

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The toilet in our room ran constantly, despite two requests for maintenance. In addition, the refrigerator was quite noisy. Housekeeping seemed substandard—only done every other day, and toiletries were not refilled. Back entrance was poorly lighted, with no ramp to use when pulling luggage.
Stayed 4 nights in Feb 2024
Response from Hilton Garden Inn on 27 Feb 2024
Dear valued guest, We are sorry to hear that you had issues during your stay. We do appreciate your feedback so we can work to improve our hotel.

10/10 Excellent

Deon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there one night. Everything was great.
Stayed 1 night in Feb 2024

6/10 Okay

destiny

Travelled with partner
Liked: Staff & service
We booked a hotel for 2 nights, it was $300, the jacuzzi was off limits because it was closed and the pool wasn’t heated it was freezing, our first room wouldn’t run hot water and had stains on the sheets, we got another room it was better but there is no jacuzzi tubs like there is in the pics which is really upsetting other then that it was ok.

8/10 Good

Faith

Stayed 1 night in Dec 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Dec 2023

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did have an issue. The room was not described properly, but when I called front desk they came right away and helped me move to another room. Super friendly as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Destry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay!

4/10 Poor

Matthew

Liked: Cleanliness, staff & service
Overall the property and staff were fine. The issue we had was having to change rooms at 3 AM bc the room next to us was blaring the TV.
Stayed 1 night in Dec 2023

8/10 Good

James

Stayed 1 night in Dec 2023

6/10 Okay

Jeff

Travelled with family
Disliked: Amenities, property conditions & facilities
Entry, lobby, and bar/restaurant were standard to Hilton Garden Inn. The room had an electric shade that did not work so could not see out window. Shower had no shower curtain so bathroom soaked with water after showering.
Stayed 1 night in Nov 2023

6/10 Okay

james

Stayed 1 night in Nov 2023

6/10 Okay

Jill, Washington Court House

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Cleanliness was not in line with the cost of this hotel stay
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The man at the front desk was extremely helpful. Great customer service
Stayed 1 night in Nov 2023

8/10 Good

Melvin

Nice
Stayed 1 night in Nov 2023

8/10 Good

Curtis

Liked: Cleanliness, staff & service, room comfort
Annoyed
Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Always a nice stay here. Whenever I'm in the area I will stay here.
Stayed 1 night in Nov 2023

10/10 Excellent

Kenisha

Stayed 1 night in Nov 2023

10/10 Excellent

Edwin F

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a nice area
Nice hotel in a nice area. A lot of dining options within a couple miles and only 10 minutes from the Air Force Museum.
Stayed 2 nights in Nov 2023
Response from Jackie E on 5 Nov 2023
Hello valued guest, Thank you so much for the wonderful review! We hope to see you again next time you are in the area.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jackie E on 5 Nov 2023
Hello, Thank you so much for the wonderful review! We hope to see you again soon!

6/10 Okay

James

Business traveller
Liked: Staff & service
Did not offer the free breakfast as was advertised as included
Stayed 2 nights in Oct 2023

2/10 Terrible

Kody

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The trash of the hilton hotels
This was the worst experience ive ever had. Spent all this moneh to be treated like trash l arriived. Then after a long hard emotional day I thought i was going to get some relief in the jacuzzi tub.. NOPE. there is no drain stopper. Wish i could gwg a refund or a different stay
Stayed 1 night in Oct 2023

10/10 Excellent

Lewis F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of room, friendliness of staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were welcoming.
Stayed 1 night in Sep 2023
Response from Jackie E on 22 Sept 2023
Hello valued guest, Thanks so much for taking the time to leave your honest feedback. We are so glad to hear that you enjoyed your stay! Have a great day!

10/10 Excellent

Joshua

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Jackie E on 22 Sept 2023
Hello valued guest, Thanks so much for taking the time to leave your honest feedback. We are so glad to hear that you enjoyed your stay! Have a great day!

10/10 Excellent

eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel and very friendly staff
Stayed 1 night in Aug 2023
Response from Jackie E on 22 Sept 2023
Hello valued guest, Thanks so much for taking the time to leave your honest feedback. We are so glad to hear that you enjoyed your stay! Have a great day!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always nice and close to everything I do
Stayed 3 nights in Aug 2023
Response from Jackie E on 22 Sept 2023
Hello valued guest, Thanks so much for taking the time to leave your honest feedback. We are so glad to hear that you enjoyed your stay! Have a great day!

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Bar and restaurant are a nice touch. Room was clean and modern. Prices were very reasonable!
Stayed 1 night in Aug 2023
Response from Jackie E on 22 Sept 2023
Hello valued guest, Thanks so much for taking the time to leave your honest feedback. We are so glad to hear that you enjoyed your stay! Have a great day!

4/10 Poor

Darryl

Disliked: Cleanliness, property conditions & facilities
Tired facility. Needs investment for maintenance and upkeep. Looks tired and dirty from wear. Staff are nice but need more professional polish to step up a level.
Stayed 2 nights in Aug 2023
Response from Jackie E on 22 Sept 2023
Hello valued guest, Thanks so much for taking the time to leave your honest feedback. We indeed are in the process of updating the hotel as much as we can. Have a great day!

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Shower needs updating. Comfortable bed.
Stayed 2 nights in Aug 2023
Response from Jackie E on 22 Sept 2023
Hello valued guest, Thanks so much for taking the time to leave your honest feedback. We are so glad to hear that you enjoyed your stay! Have a great day!

6/10 Okay

Cassie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros-The hotel itself appeared to be very nice, and the rooms were very clean. The bar was a nice feature and the bartender was very friendly. Pricey though. Cons- the beds were awful and none of us got any sleep, in the gym, half the equipment was down, the hot tub was down, the pool area didn’t seem as well kept as the rest of the hotel. for much cheaper price, you can add breakfast when reserving the hotel which you need to do if you’re planning on eating breakfast there. The breakfast was no different than any free breakfast in any other hotel but they were trying to charge $12 a person for it. Online they give you a voucher when you get there but still charge you and give you a bill to leave a tip. The whole thing was a little off to me, seeing as how the only thing the lady did was pour my coffee, which I could’ve turned around and poured myself at the self-serve station, I wasn’t sure why we would be tipping anybody for that. Typically any hotel with the free service has an attendant for breakfast no, I wouldn’t mind tipping that attendant but the way they go about it didn’t sit right with me and the breakfast definitely wasn’t worth $12 a person. We could’ve gone for close to $50 and had breakfast at IHOP and ate some thing I actually wanted .
Stayed 1 night in Aug 2023
Response from Jackie E on 13 Aug 2023
Dear valued guest, Thank you so much for taking the time to leave your honest feedback. This is how we can improve as much as possible. We hope you have a great day!

2/10 Terrible

jennifer

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Needs updated plumbing
Toilets wouldn’t flush, cold water in the shower, hot tub was broken and the pool was so cold a polar bear couldn’t have swam In it.
Stayed 1 night in Aug 2023
Response from Jackie E on 13 Aug 2023
Dear valued guest, Thank you so much for taking the time to leave your honest feedback. This is how we can improve as much as possible. We hope you have a great day!

4/10 Poor

Thomas

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jackie E on 13 Aug 2023
Dear valued guest, Thank you so much for taking the time to leave your honest feedback. This is how we can improve as much as possible. We hope you have a great day!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had an odor. Iron did not work. Refrigerator did not work. No bedding in the room for sofa bed. Front desk did deliver it promptly on calling, though.
Stayed 1 night in Aug 2023
Response from Jackie E on 13 Aug 2023
Dear valued guest, Thank you so much for taking the time to leave your honest feedback. This is how we can improve as much as possible. We hope you have a great day!

8/10 Good

Melody

Stayed 2 nights in Jul 2023
Response from Jackie E on 25 Jul 2023
Hello valued guest, Thank you so much for taking the time to leave your honest feedback. We are so glad to hear that you enjoyed your stay. We hope to see you again the next time you are in the Dayton area. Have a great day!

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Great stay. We had driven 600 miles from our home in NC to Dayton. We were en route to our final destination in Indiana. Everything was as we have come to expect from HGI. It would have been nice to have been comped 3 breakfasts as we did drive so far and we were repeat customers staying at HGI Beavercreek. Thanks.
Stayed 1 night in Jul 2023
Response from Jackie E on 25 Jul 2023
Hello valued guest,Thank you so much for taking the time to leave your honest feedback. We are so glad to hear that you enjoyed your stay. We hope to see you again next time you are in the Dayton area. Have a great day!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jackie E on 25 Jul 2023
Hello valued guest,Thank you so much for taking the time to leave your honest feedback. We are so glad to hear that you enjoyed your stay. We hope to see you again next time you are in the Dayton area. Have a great day!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, little disappointed that the breakfast wasnt free. The hot tub was cold
Stayed 1 night in Jul 2023
Response from Jackie E on 25 Jul 2023
Hello valued guest, Thank you so much for taking the time to leave your honest feedback. It's comments like this that help us to grow and improve as much as possible. I hope you have a great day!

6/10 Okay

Ephraim

Business traveller
Liked: Cleanliness, staff & service
The room smelled heavily of chlorine, the walls were thin so I could hear my neighbors speaking at normal volume, the toilet needed to be flushed two or three times to be cleared, and there was a dripping noise from behind the air conditioning vents.
Stayed 2 nights in Jul 2023
Response from Jackie E on 25 Jul 2023
Hello valued guest,Thank you so much for taking the time to leave your honest feedback. Reviews like this help us to grow and improve as much as possible. I hope you have a great day.

10/10 Excellent

janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was near restaurants and shopping making it convenient for our needs. Seriously, you can’t go wrong with Hilton properties.
Stayed 1 night in Jul 2023
Response from Jackie E on 29 Jul 2023
Hello valued guest, Thanks so much for the wonderful review! We hope to see you again next time you are in the Dayton area.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The young man and young lady who checked us in to the hotel were very nice and helpful 😊
Stayed 1 night in Jul 2023
Response from Jackie E on 22 Jul 2023
Dear valued guest, Thank you so much for taking the time to leave your honest feedback. We are so glad to hear that the front desk staff took such great care of you! We hope to see you again next time you are in the Dayton area. Have a great day!

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Jackie E on 21 Jul 2023
Hello valued guest, Thank you so much for taking the time to leave your honest feedback. We are so glad to hear that you enjoyed your stay here. We hope to see you again next time you are in the Dayton area. Have a great day!

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
The property was antiquate.
Stayed 1 night in Jul 2023
Response from Jackie E on 21 Jul 2023
Hello valued guest, Thank you so much for taking the time to leave your honest feedback. We are glad to hear that you enjoyed you stay here. We hope to see you again next time you are in the Dayton area. Have a great day!

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Window blinds would not open in either room. No cord or chain available to pull. Front desk informed us the batteries wear out quickly & did not know where replacement batteries were stored. Offered to call maintenance & we indicated not needed. TV signal & internet connection kept going out. Rooms were exceptional immaculate. Bed & linens were fantastic & bed very comfortable! Would recommend for great location & super clean room!
Stayed 1 night in Jul 2023
Response from Jackie E on 19 Jul 2023
Dear valued guest, Thank you so much for taking the time to leave your honest feedback. Yes I agree, those blinds are a little tricky and I am sorry that they poorly affected your stay. However, I do appreciate the kind comments about everything else with your stay. We hope to see you again next time you are in the Dayton area. Have a great day!

6/10 Okay

Brandy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The place was nice. My only complaint is the hot tub messed up and was out of service. Was looking forward to that. The breakfast was $12 which was steep given choices.
Stayed 1 night in Jul 2023
Response from Jackie E on 14 Jul 2023
Dear valued guest, Thank you so much for taking the time to leave your honest feedback. We are constantly trying to improve our hotel based on these comments. We hope you have a great day!

2/10 Terrible

Troy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our spa tub in the room didn’t work properly the toilet wouldn’t flush correctly and it took forever for the air to kick on
Stayed 1 night in Jul 2023
Response from Jackie E on 14 Jul 2023
Dear valued guest, Thank you so much for taking the time to leave your honest feedback. This is the information that we need to try to grow and improve as much as possible. We hope you have a great day!

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jackie E on 10 Jul 2023
Hello valued guest, Thank you so much for taking the time to leave your honest feedback. We are so glad to hear that you enjoyed your stay. We hope to see you again next time you are in the area. Have a great day!

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service
The suite with jacuzzi was great!! The sweet was nicely decorated and very roomy. The pool was small and the hot tub was out of service during our stay.
Stayed 1 night in Jul 2023
Response from Jackie E on 4 Jul 2023
Hello valued guest, Thank you for taking the time to leave your honest feedback. We are so glad to hear that you enjoyed your stay and that jacuzzi suite. We hope to see you again next time you are in the area.