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Reviews of The Alpine Lodge

2.5 out of 5
The Alpine Lodge
850 Sawmill Lane, Davis, WV

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 211 reviews" "
Rating 8 - Good. 93 out of 211 reviews" "
Rating 6 - Okay. 46 out of 211 reviews" "
Rating 4 - Poor. 23 out of 211 reviews" "
Rating 2 - Terrible. 15 out of 211 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Jodi

Stayed 2 nights in May 2024

6/10 Okay

Anthony

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Maryellen

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Property was.ok. Not great. Carpet was not clean.
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Mark

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Cigarette burn marks on furniture. Window was broken and would not shut all the way. No hot water. Bedding was clean.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to rest after skiing all day.
Basic lodging but clean with great hot water!
Stayed 2 nights in Jan 2024

6/10 Okay

Catherine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Motel is convenient to outdoor excursions and restaurants. Needs serious remodel. Ice on inside of frozen windows. Felt like a deer camp with old furniture. A comfortable bed would have been nice.
Stayed 2 nights in Jan 2024

8/10 Good

Johanna

Travelled with group
Liked: Cleanliness, staff & service
Basic no frills motel, in a great location
Spent 2 nights - the room was clean, the heat worked well, the shower was hot with good water pressure but it drained very slow so you were standing in water up to your ankles by the end of the shower. It is not a fancy place, but staff were pleasant and it had everything we needed while in the area to enjoy our favorite band that was playing at the Purple Fiddle in the neighboring town of Thomas. We had breakfast Sunday morning at the Sawmill restaurant. Our waitress was lovely and friendly and the food was piping hot, quite good and reasonably priced.
Stayed 2 nights in Dec 2023

10/10 Excellent

Evan

Stayed 2 nights in Dec 2023

2/10 Terrible

Imelda

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Picture different than reality
Bed mattress and box spring old, hard and needs to be replaced. Bathroom window dirty, broken and doesn't provide privacy. House across street can see in. Shower door needs replacing. Hallways and hallway carpet dingy. Doors showing their age . Only thing going for it is it's close to blackwater falls. Otherwise find a nicer, less rundown place to stay
Stayed 1 night in Oct 2023

4/10 Poor

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Sawmill Restaurant looked like it has been closed for some time. Photos of it should be removed from the website. The room was clean, but shabby. A 1960’s style room with pealing wall paper, cracked walls. The mattress had a plastid covering. Under the sheets.
Stayed 1 night in Oct 2023

2/10 Terrible

Krista

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible. Just don't go
Firstly, there were few outside lights and none above our door causing me to trip and fall Our room hadn't been cleaned well at all. The last person's soap was in the shower. Floors had crumbs all over. Wall outlets didn't work. The smell of musty mildew slapped you in the face when you opened the door. Mostly and worst was the mattress. It had absolutely no support under it and pretty much did a V in the middle. We might have gotten 2 hours of sleep. If there were any other hotels near, we would have left It's also only attended during business hours, so there is no one there to even change your room after hours The front desk keeper was extremely kind and didn't charge us when I told her all of this, but I would have much rather had a decent bed and gladly paid the bill. She also didn't seem surprised though. I'm not super picky and I don't need perfection, but I would like a comfortable bed and not to walk on someone else's leftover dinner crumbs
Stayed 1 night in Oct 2023

8/10 Good

John

Stayed 1 night in Oct 2023
Response from Tim on 28 Oct 2023
John, Thanks for staying with us! Tim

8/10 Good

Jun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Safe, clean and easy parking
Stayed 2 nights in Oct 2023
Response from Tim on 28 Oct 2023
Thanks for staying with us!

10/10 Excellent

samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was quiet , friendly people , the room was in great condition , the hot water was excellent , the atmosphere was great! The office lady was nice. Check in was great and check out was the same! My husband and I have no complaints.
Response from Tim on 28 Oct 2023
Thanks very much for the kind review and for staying in our hotel!

4/10 Poor

Deb Ed

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very worn room and facility. Bathroom had clear glass window that was easily seen through by neighboring house. Staff not unfriendly, but not really friendly either.
Stayed 1 night in Sep 2023
Response from Tim on 28 Oct 2023
Deb,I'm sorry you had a poor experience. Please let me know which room you were in, as I'd like to address the shower/window issue. It is one that I'm unfamiliar with. We are the new owners and working hard to improve all aspects of the property and experience. Please bear with us! Thanks,

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Blackwater Falls
It was a clean nice spot that worked perfectly for me and my two friends on our trip to see Blackwater Falls.
Stayed 1 night in Oct 2023
Response from Tim on 28 Oct 2023
Joseph,Thanks for staying with us and for the kind review!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Great location but pretty average room
Great location but the room was musty and smelly. Bed was horrible, shower was great! Other than that it had all the basic stuff a hotel room has including a small refrigerator and coffee maker. Had to stay two nights as they don’t offer rooms for one night and all other accommodations in the area were booked. Sawmill Restaurant was closed all the while we were there so can’t say how it is.
Stayed 2 nights in Oct 2023
Response from Tim on 28 Oct 2023
I'm sorry your stay was less than ideal. I'm surprised that we had a two night minimum. That is not our standard practice, except on holiday weekends, in which case the restaurant would have been open. We are the new owners and working hard to improve the all aspects of the property and guest experience. Please bear with us while we improve the Alpine Lodge. Thanks,

4/10 Poor

Anna

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The accommodations were clean but totally wore out. The bed was old, hard, and pillows uncomfortable. The sights were amazing. The restaurant pretty good.
Stayed 2 nights in Oct 2023
Response from Tim on 28 Oct 2023
Anna,I'm glad you enjoyed the restaurant. We are the new owners and working hard to improve all aspects of the property and guest experience. I hope you'll stay with us in the future. Thanks,

6/10 Okay

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs updated
Very outdated. Outside covered hallway to upper level very uneven and dangerous. Cobwebs in windows to parking lot. Very thin walls and could hear conversations in the next room. However the location was next to park entrance.
Stayed 1 night in Oct 2023
Response from Tim on 28 Oct 2023
Brenda,Thanks for staying with us. I'm sorry you had a less than ideal experience. We are the new owners of the property and working hard to all aspects of the property and guest experience. Hopefully you'll stay with us in the future and have a better experience.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Didn't care for the stairs.neefs better a/c units
Stayed 1 night in Sep 2023
Response from Tim on 28 Oct 2023
Bruce Thanks for the input. We are in the process of renovating the entire property. It is taking longer than we'd like, but appreciate your feedback and hope you'll have a better experience in the future.

8/10 Good

Rebecca

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The first time we went to see if we could check in early the girl working the front was not very friendly. The office was not the cleanest either.
Stayed 1 night in Sep 2023
Response from Tim on 28 Oct 2023
RebeccaThanks for your feedback. I've spoken to our office staff and have alerted them to your concerns. Hopefully you'll stay with us again and have a better experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good spot to walk thru the town
Easy place to stop to see the area, super close to the main street. Only there for a night on our way out further into WV. Easy to find, easy to check in and out.
Stayed 1 night in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Sep 2023

4/10 Poor

Nadia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Location only reason to stay here
Only positives were: location, three queen beds in the room (not needing two rooms for my group), and clean sheets and towels. Bedcovers and mattresses not so much. Couldn’t sit on the chairs bc of stained upholstery. Coffee maker “upon request” was all booked up, so ended up having to go to Keurig machine in another part of building. No water source for it though; had to ask three different people for water. Shared microwave in laundry room was burnt and disgusting! Looked like never cleaned. Shower flooring was awful! And shower head won’t stop dripping all night. So glad was only for two nights! And so not worth $160 a night!
Stayed 2 nights in Sep 2023

8/10 Good

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great stay and will probably be returning. It was a little dated, but for the time of year and price I really don’t mind that. The WiFi worked, the water pressure was great, and the bed was comfortable. The only issue is that I wish they had some form of all hours or nighttime staff.
Stayed 2 nights in Sep 2023

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in was very simple and friendly as well as check out. The rooms were not what you would expect. For example, we had four lamps and only two of them worked, the bathroom window could be opened from the outside and it was not frosted so if anyone could see in. The shower doors were a task in themselves to make work. Water pressure was great. The linens were clean the bed was comfortable and the area was quiet
Stayed 1 night in Aug 2023

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I really wish I had spend the extra $120 and stayed at the Lodge in the state park. This place has got to be the worst I have ever stayed in. Mold on the bathroom ceiling and it reeks of smoke. Everything is sticky and has a layer on it.
Stayed 1 night in Aug 2023

6/10 Okay

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
very outdated the room had a very musty smell. needs updated and totally remodeled, especially for the price.
Stayed 1 night in Aug 2023

6/10 Okay

Harry

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

6/10 Okay

Misty

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
In desperate need of updates to property and rooms. Staff and cleaning people were super friendly. We stayed on first floor so you could hear people above at times but we were only in the room to sleep. Wall ac unit kept place nice and cool-which was nice. The shower head was a bit different—more like a mist than a spray.
Stayed 2 nights in Jul 2023

2/10 Terrible

Shenandoah

Disliked: Cleanliness, property conditions & facilities
I love Davis but this motel was so disappointing. The moment I walked into the room after checking in there was an unbearable smell (like musty cat urine). I turned on the AC and left for the afternoon exploring the area, hoping that the air circulation would help the smell. Nope. Returned back around 7:30 and the smell was just as bad. I went into the bathroom and opened the window, which did not have the option to lock from the inside so I felt increasingly unsafe. The sink had a horrible smell after running the water and the toilet did not refill after flushing. The bed seemed clean enough but the room overall made me feel so uncomfortable because of the smell and the window that wouldn't lock that I ended up leaving and not staying there. Because the office was closed by the time I left I did not speak to anyone. Live and learn, but I do not recommend this motel.
Stayed 1 night in Jul 2023

10/10 Excellent

KATHARINE, MORGANTOWN

Stayed 1 night in Jul 2023

6/10 Okay

Ronald

Travelled with partner
This place is okay for the area
Stayed 5 nights in Jul 2023

4/10 Poor

Lonnie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The shower curtain had mold on it, bathroom sink didn’t have a stopper, bedspread was dirty, stained. Our room was on the backside of motel and all other guests after us had rooms on the front side of motel, what’s up with that? $94 for a $45 motel room. My first and last stay here.
Stayed 1 night in Jul 2023

8/10 Good

Robert

Stayed 1 night in Jul 2023

2/10 Terrible

Doug

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It qas so outdated that it should have outside toilet
Stayed 1 night in Jul 2023

4/10 Poor

Nadine

Stayed 1 night in Jun 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lodge is dated. For a major tourist location, this was not what I was expected. I only saw an employee the last 30 min of our stay. As for the room, again, it was dated. The bed was loud and not comfortable at all. The bathroom was in major need of attention. Attached is the toilet, which was needing to have the lid lifted and manually altering the plunger to get the toilet to begin to fill. When I first entered the room, I did smell chemicals from being cleaned. It smelled like a changing room at a pool. There were hairs and colored fuzzies (lint balls) under the blankets. I would not stay at this room again. Just a little extra money and we could have stayed at the nice lodge where we ate dinner and breakfast everyday.
Stayed 2 nights in Jun 2023

4/10 Poor

Paula, Staunton

Disliked: Cleanliness, staff & service
Not so clean. Not so friendly Hester off at 40 deg overnight. COLD all night. Unkempt
Stayed 1 night in Jun 2023

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service
Room was clean for what you pay for pillows where very thin and flat mattress wasn’t in the best shape but it was ok for the price
Stayed 1 night in Jun 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Guadalupe

Business traveller, Travelled with group
all very clean
Stayed 1 night in May 2023

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
I guess the first bad thing about our experience was the finding a letter attached to the back of our receipt about a power outage that was scheduled 8-4 the next day.There would be no housekeeping or anyone in the office. They didn't even mention it when we chcked in. The room was disgusting, the carpet was soiled, we had one washcloth for both of us. The TV was stuck on comedy central and the air conditioner blew directly towards our heads. The mattress was stained and hard. The room was disgusting. Enclosed our pictures if you think I'm exaggerating .
Stayed 2 nights in May 2023

6/10 Okay

Svetlana

Travelled with family
Disliked: Property conditions & facilities, room comfort
I will not stay there again
It is a very cheap place. I think the room was very much overpriced. Bad smell, mattresses are too soft. You just deep down when you sit or lay down - not comfortable. Rusty toilet, no shower head in the shower, bottom of the shower looks dirty, maybe just too old. The restaurant at hotel is bad - we were waiting 1.5 hour for pancakes to "arrive" to the table. They are not tasty.
Stayed 2 nights in May 2023

8/10 Good

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
This is a hotel where construction workers life. I figured it would be a fine because it’s in a quaint town but unfortunately it was not. It is extremely dates, the walls were filthy, the whole place smelled, there was no way to actually keep the light out, the bathroom window was proven and would. It lock. I was extremely disappointed with this hotel, so much so I left in the middle of the night and came home because of the light and noise.
Stayed 1 night in Apr 2023