6/10 Okay
July, Long Beach
Travelled with group
4 Jun 2024
Liked: Cleanliness, property conditions & facilities
the hotel was nice but our room's air conditioning was NOT working properly (?). i have the a/c on and it did NOT seem like it even cool down to the temperature that i had it on. it would shut down and can't change the settings @ all. also, the receptionist is NOT that welcoming @ all. then, we had dinner @ the little cafe in the lobby & the food wasn't that good (especially the fish & chips). it wasn't worth the money (sterling pound) that we paid for. that was the first night & my girlfriends did NOT go back to eat. also, the hotel has an indoor pool, jacuzzi, steam room & sauna. once you walk into the gym - it states on the door that it closes @ 9 pm but once we get there - the attendant told us that we're only allowed until 8:30 pm which is pretty annoying. they should just change the posted hours for these amenities. i'm truly not that happy with this hotel. if i have other options, i'd stay somewhere else.
July
Stayed 4 nights in May 2024