Standard Queen Room, Garden View with balcony” | Balcony view

Reviews of Comfort Inn Glenfield

3 out of 5
Comfort Inn Glenfield
876 Ruthven & Stenner Sts, Kearneys Spring, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 191 out of 337 reviews" "
Rating 8 - Good. 128 out of 337 reviews" "
Rating 6 - Okay. 12 out of 337 reviews" "
Rating 4 - Poor. 6 out of 337 reviews" "
Rating 2 - Terrible. 0 out of 337 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable and had toaster in room as well which was convenient!
Stayed 1 night in Jan 2024
Response from Glenfield on 4 Feb 2024
Thank you Wendy, glad you enjoyed your stay with us and we hope to see you again in the future.

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping centre and across the road you have hotel with dining options and entertainment
Stayed 1 night in Jan 2024
Response from Glenfield on 8 Jan 2024
Thank you Sam for taking the time to respond with some feedback from your recent stay with us. Glad you enjoyed your stay and we hope to see you again.

4/10 Poor

Brooke

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Glenfield on 31 Dec 2023
Thank you Brooke for your rating. We are not sure what has lead you to score our property, but without feedback we are unable to make sure there are no issues to address for future guests. Thank you again for your business.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time here over Christmas. The staff were absolutely lovely and very helpful when we needed anything.
Stayed 6 nights in Dec 2023
Response from Glenfield on 30 Dec 2023
Thank you Linda for your feedback. We are so glad you had a comfortable stay and enjoyed your visit. We hope to see you again soon.

4/10 Poor

Mark

Travelled with group
Disliked: Staff & service
Ordered two king single beds got a standard room with a queen and a single and I think it was about $40 over priced
Stayed 1 night in Nov 2023
Response from Glenfield on 19 Nov 2023
Thank you Mark, not sure whose site you were looking at but we do not have and never have had 2 x King Single Beds in our motel. You actually booked a standard twin room which is a Queen and Single Bed. We are sorry for your misinterpretation.

10/10 Excellent

Chris

Stayed 1 night in Nov 2023
Response from Glenfield on 30 Dec 2023
Thank you Chris for your rating on your recent stay. We are glad you enjoyed your stay and we hope to see you again in the future.

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The biscuits were a nice touch as we needed a cup of tea after arriving.
Stayed 1 night in Sep 2023
Response from Glenfield on 2 Oct 2023
Thank you Daniel for letting us know you enjoyed your recent stay with us. We are glad you were comfortable.

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Glenfield on 24 Sept 2023
Thank you Katie, we hope you enjoyed your stay.

10/10 Excellent

Patricia

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice and quiet, not far from shops or food outlets. Would be nice to see the restaurant open up again. A larger fridge would be good, so people from out west, could freeze groceries items to take home. But, not necessarily in all rooms
Stayed 3 nights in Sep 2023
Response from Glenfield on 20 Sept 2023
Thank you Patricia for your feedback. We are glad you found your stay comfortable and conveniently located for your needs. Unfortunately we only have fridges that fit under benches, which only have a standard size freezer, quite common throughout motels. We are more than happy to store guests food in our larger freezers if requested. Hope to see you again on your travels.

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the room
Stayed 2 nights in Sep 2023
Response from Glenfield on 20 Sept 2023
Thank you Glen for your feedback from your stay. We are glad you had a comfortable stay and we hope to see you agian.

10/10 Excellent

Kingsly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location walk to shopping centre and hotel quiet
Stayed 1 night in Sep 2023
Response from Glenfield on 17 Sept 2023
Thank you Kingsly for your feedback from your recent stay with us in Toowoomba. We are glad you had a comfortable stay and hope to see you again.

8/10 Good

Kristina, Ahlen

Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean basic accommodation in a convenient location. The street noise is quite loud. Check-in staff could be more welcoming.
Stayed 1 night in Aug 2023
Response from Glenfield on 20 Aug 2023
Thank you for your post stay review. We are glad you enjoyed your stay. Unfortunately the standard queen rooms with the balconies are at the front of the property. We do have superior Queen rooms or large twin rooms which are located further away from the front if that suits.

8/10 Good

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Glenfield on 19 Aug 2023
Thank you for taking the time to rate your recent stay with us. We appreciate it. We are happy you had an enjoyable stay with us and we hope to see you again.

8/10 Good

Darren

Stayed 1 night in Jun 2023
Response from Glenfield on 24 Jul 2023
Thank you for your feedback review, much appreciated.

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 2 nights in Jun 2023
Response from Glenfield on 25 Jun 2023
Thankyou Ross for your feedback. We are glad you had an enjoyable stay and our team wishes you all the best.

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a comfortable 2 night stay. Wonderfully friendly staff and very clean. Will stay again.
Stayed 2 nights in Jun 2023
Response from Glenfield on 13 Jun 2023
Thank you Ellen for your feedback on your recent stay. We are so glad you had a comfortable stay and found everything to your liking. We shall pass on your comments to our hardworking housekeepers also. Look forward to your return.

6/10 Okay

JAMES

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean and tidy rooms. Cost effective. We arrived at 5.30pm - reception was ordinary.
Stayed 1 night in Jun 2023
Response from Glenfield on 13 Jun 2023
Thank you James for your recent feedback. We are glad you found our rooms to your liking. Not sure what your issue was with our reception decor but we do apologise for any inconvenience you might have found.

8/10 Good

Mrs Jocelyn B

Stayed 1 night in Jun 2023
Response from Glenfield on 7 Jun 2023
Thank you for taking the time to review your stay. We are glad you had a comfortable stay and we hope to see you again on your travels.

8/10 Good

Mrs Jocelyn B

Stayed 1 night in Jun 2023
Response from Glenfield on 7 Jun 2023
Thank you for taking the time to review your stay. We are glad you had a comfortable stay and we hope to see you again on your travels.

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Glenfield on 15 May 2023
Thank you Donna for your review from your recent stay. We hope you enjoyed your stay .

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Comfort Inn Ruthven St Toowoomba
The motel was well set up in terms of parking and position, but the bed was old and sunken. Not very good for sleeping.
Stayed 2 nights in Apr 2023
Response from Comfort Inn on 15 May 2023
Thank you for your feedback Wayne, we shall have a look at the bed that was in your room because all our beds on that part of the motel were all changed over 24 months ago, so this is a surprise. We are sorry if it wasn't to your comfort level.

8/10 Good

MAURICE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Glenfield on 15 May 2023
Thank you for your feedback on your recent stay. We are glad to see you had a comfortable stay and we hope to see you again on your travels.

10/10 Excellent

Sharron

Stayed 1 night in Apr 2023
Response from Glenfield on 10 Apr 2023
Thank you Sharron, we are glad to see you had a comfortable stay with us in Toowoomba. We hope to see you again if you are travelling back this way. All the best.

10/10 Excellent

Sheena

Stayed 2 nights in Apr 2023
Response from Glenfield on 15 May 2023
Thank you Sheena for your review feedback. We are glad you had a comfortable stay and found our facilities suitable. We hope you consider coming back to stay with us in the future.

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room service meals
Stayed 2 nights in Mar 2023
Response from CI Glenfield on 23 Mar 2023
Thank you Elaine for your lovely comment. I shall definitely pass on your comments to George. We hope to see you again.

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Glenfield on 2 Apr 2023
Thank you Jamie for your review on your recent stay with us, we hope your stay was comfortable and we hope to see you again on your travels.

10/10 Excellent

Lubna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and convenient location
Stayed 4 nights in Feb 2023
Response from CI Glenfield on 23 Mar 2023
Thank you Lubna for your feedback I shall pass your comments on to all our team here at The Comfort Inn Glenfield. We hope to see you again on your travels.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When in Toowoomba I always stay here. Close to all amenities, clean rooms, friendly and helpful staff.
Stayed 2 nights in Dec 2022
Response from Glenfield on 13 Dec 2022
Thank you Simon for your wonderful feedback, we are so happy you find our facilities and motel comfortable and clean. We thank you for your support and look forward to your next visit.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient and friendly.
Stayed 1 night in Nov 2022
Response from Glenfield on 14 Nov 2022
Thank you David for your feedback, much appreciated. We shall certainly pass on your comments to our hardworking team here at Comfort Inn Glenfield. Hope to see you again.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean modern and comfortable. Plenty of dining options nearby. Despite being on the main road, very quiet.
Stayed 1 night in Oct 2022
Response from Glenfield on 31 Oct 2022
Thank you Heather for your lovely feedback from your recent stay with us. We are so glad you had a comfortable stay. We hope to see you again.

10/10 Excellent

Daren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Generous sized rooms that are well appointed. Made for a pleasant overnight stay.
Stayed 1 night in Oct 2022
Response from Glenfield on 21 Oct 2022
Thank you Daren for sharing your thoughts on your recent stay with us. We are so glad you had a pleasant overnight stay and we hope to see you again on your travels.

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Neat clean & tidy, peefect for an overnight stay
Stayed 1 night in Oct 2022
Response from Glenfield on 21 Oct 2022
Thank you Trevor for your feedback, we are glad to hear you had a comfortable stay and our facilities met your needs. We hope to see you again if you are travelling back through to Toowoomba.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2022
Response from Glenfield on 6 Oct 2022
Thank you Kathleen for your feedback on your recent stay. We are glad to see you were comfortable and enjoyed your stay. We hope to see you gain.

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and the level of care shown to us was great. We felt very welcome. The only downside was the water pressure to the shower - at busy times of the day it dribbled out, which my elderly parents had difficulty with. Apart from that, we enjoyed our stay 😃
Stayed 2 nights in Sep 2022
Response from Glenfield on 6 Oct 2022
Thank you Kim for your lovely feedback. We are so glad you found the facilities clean and comfortable for your recent stay. I am not sure about the water pressure instant as we have never been made aware of this previously, but I will definitely get maintenance to run some tests and make sure there is no major issues. We hope to see you again

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are here for one night to check out the Carnival of Flowers. Check was smooth. The room is exceptional, well appointed, clean and very good value. Covered parking right in front of the room has been convenient. I rate this place pretty highly and definitely recommend it .
Stayed 1 night in Sep 2022
Response from Glenfield on 23 Sept 2022
Thank you Claude for your lovely feedback, we are so glad you are enjoying your stay with us in Toowoomba.

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was Bed was comfortable and the room spacious with a arm chair and table and chairs. Crockery and cutlery were provided. Ensuite was a reasonable size. Staff were friendly. Highly recommend this motel for a comfortable stay.
Stayed 2 nights in Sep 2022
Response from Glenfield on 23 Sept 2022
Thank you Sandra for taking the time to review your recent stay. We are glad you found everything to your satisfaction and we definitely hope you consider staying with us again in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2022
Response from Glenfield on 6 Oct 2022
Thank you Jess, we hope to see you again if you are travelling back to Toowoomba.

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great service.
Stayed 1 night in Sep 2022
Response from Glenfield on 15 Sept 2022
Thankyou Nicki for taking the time to submit your feedback. We are glad you had a comfortable stay with us and we hope to see you again.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff well appointed room… very neat and tidy…. Recommended..
Stayed 1 night in Aug 2022
Response from Glenfield on 12 Aug 2022
Thank you Peter for sharing your experience from your recent stay with us. We are glad you had a comfortable and enjoyable stay. Hope to see you again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh and clean rooms with no odourous smells. Bathroom was tidy and modern. Quiet (even though it is on a main road.) Helpful and friendly staff. Great place to stay for families, couple's and those travelling through. Unfortunately restaurant was closed due to pandemic but there are plenty of takeaways and restaurants within walking distance.
Stayed 2 nights in Aug 2022
Response from Glenfield on 7 Aug 2022
Thank you Peter for your lovely feedback and information on your recent stay with us. We are glad to see you had a comfortable stay. Unfortunately we are still not in a position to re-open our restaurant but do provide great room service meals to our guests Monday to Friday for dinner and 7 days a week for Breakfast. We hope to see you again on your travels.

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Host - Handy Location
Stayed 1 night in Jul 2022
Response from Glenfield on 26 Jul 2022
Thank you Simon for your comments. We are so glad you had a comfortable stay with us and we hope to see you again on your travels.

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay comfy rooms quiet and cosy will be back
Stayed 2 nights in Jul 2022
Response from Glenfield on 21 Jul 2022
Thank you Murray for your feedback. We are so glad you had a comfortable stay and we look forward to seeing you again.

10/10 Excellent

Jimmy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, functional property. You have to get cutlery from reception but thats a minor inconvenience.
Stayed 1 night in Jul 2022
Response from Glenfield on 8 Jul 2022
Thank you Jimmy for your comments on your recent stay with us in Toowoomba. We are glad you had a comfortable stay. Since we have implemented new hygiene practices following COVID we no longer have cutlery/crockery kept permanently in our rooms. We make sure these are all washed through a sterilising machine so our guests can be safe. Thanks again and we hope to see you again on your travels.

10/10 Excellent

Peter John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jun 2022
Response from Glenfield on 14 Jun 2022
Thank you Peter, we hope you had a comfortable stay and we hope to see you again in the future.

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite clean and tidy
Stayed 1 night in May 2022
Response from Glenfield on 14 Jun 2022
Thank you Barry, we hope you had a comfortable stay and hope to see you again.

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Easy check in, clean facilities, great price
Stayed 2 nights in Apr 2022
Response from Glenfield on 13 Apr 2022
Thank you Chris for your feedback on your recent stay with us, we are so glad you had a comfortable stay and we hope to see you again on your travels.

8/10 Good

Gary

Stayed 1 night in Mar 2022

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful when we needed to extend our stay with short notice. Clean and comfortable rooms
Stayed 1 night in Feb 2022
Response from Glenfield on 27 Feb 2022
Thank you Monica for your feedback, it is much appreciated. We are so glad you found your way back home safely after all this bad weather, and we are glad you had a comfortable extended stay. We hope to see you again.