Reception

Reviews of Burke and Wills Motor Inn

4 out of 5
Burke and Wills Motor Inn
95 Kingaroy Street, Kingaroy, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 152 out of 273 reviews" "
Rating 8 - Good. 90 out of 273 reviews" "
Rating 6 - Okay. 27 out of 273 reviews" "
Rating 4 - Poor. 4 out of 273 reviews" "
Rating 2 - Terrible. 0 out of 273 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lloyd, Buderim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always liked staying here for both work & recreation as it's walkable to everywhere, quiet with heaps of dining options close-by.
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Thank you for the great feedback, we look forward to seeing you again!

8/10 Good

craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good meals in restaurant but room was too dark for me as i had trouble reading the menu. Young lady did a great when ordered and kept the drinks coming
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
thank you for the feedback, i am glad you enjoyed the meals. we agree, our waitress is amazing!

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to shops, pubs and restaurants
Stayed 2 nights in Feb 2024
Response from Manager on 13 Feb 2024
Thanks for the great review. We are please you enjoyed your stay. We hope to welcome you back soon.

8/10 Good

Gina, RUNAWAY BAY

Travelled with family
Liked: Cleanliness, staff & service
Great location, nice staff, quiet. Our shower head was damaged but we made it work. Housekeepers were lovely. The restaurant was dark and a bit dated. The menu seems good but the cooks were not accommodating to us. A bit rude actually. The BBQ was not really useable either. Its comfy for a few days and across the road from IGA, Domino's, chemist, cafe and short distance to other cafes. Lots of tradies stay there and smoke in the car park.
Stayed 7 nights in Jan 2024
Response from Manager on 24 Jan 2024
Hi Gina, We at the motel do not have a BBQ for use as they are not ours. Any cooking facilities out and about would belong to guests personally. Sorry to hear we couldn't accommodate your requests; I do know with the breakfast we had stopped cooking 2 hours prior and don't have pancakes or waffles on our menu, however with enough notice we can make anything work. Please always call reception and advise of any issues in the room, a shower head is an easy fix at any hour. We look forward to seeing you again.

8/10 Good

Bob

Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
thank you bob for the great feedback, we appreciate it

10/10 Excellent

Sallyanne

Travelled with family
Very friendly staff, delicious breakfast!
Stayed 1 night in Nov 2023
Response from Management on 14 Dec 2023
Thanks for the great review Sally! We strive to provide the best service possible,glad you enjoyed your stay!

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Clean, comfortable room. Only issue a lot of workers staying so left at 6 am. Also our room backed onto main road. Had meal at restaurant which was ok. Great bar selection. Staff great. Close to Shoos etc.
Stayed 1 night in Nov 2023
Response from manager on 10 Nov 2023
Thanks for the feedback Christine, we appreciate it. We hope to see you back again!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay. Aliah and Brad are very nice people with great customer service. The rooms are spacious and clean, and the location is close to everything you need. This is the second time I have stayed here whilst on a motorcycling weekend and will definitely come back next time I am staying in Kingaroy.
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
thank you so much for the great feedback, we look forward to seeing you again!Aliah and Brad

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit dissapointed about having to park in the driveway as an allocated space for our room.
Stayed 1 night in Oct 2023
Response from Manager on 9 Nov 2023
thank you for your feedback, we willl note that for discussion when we start renovations.

8/10 Good

Grant

Stayed 2 nights in Oct 2023
Response from Manager on 9 Nov 2023
Thanks for your feedback, we look forward to seeing you again

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
WiFi was not useable
Stayed 1 night in Sep 2023
Response from Manager on 9 Nov 2023
thanks for your feedback, the Kingaroy Telstra outage at that time was very unfortunate, we could not agree more.

8/10 Good

SLUMBERCORP AUST

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 9 Nov 2023
thank you for your feedback, we appreciate it

10/10 Excellent

James, North Fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and very easy to check in and out
Stayed 2 nights in Sep 2023
Response from Manager on 9 Nov 2023
Thanks for the great feedback, we look forward to seeing you again!

6/10 Okay

Stacey

Travelled with partner
Disliked: Amenities
As a couple who work 7 days a week we did not expect to get a disabled bathroom as our standard room. Water everywhere on the floor and slippery. This was not shown in the photos we looked at, that we chose our type of room from. Had to ask for crockery and cutlery, as not in the room, even though it had a microwave and toaster. And when room was cleaned the bathroom floor still had heaps of water and they forgot to replace the tea towel to dry our crockery etc.
Stayed 2 nights in Aug 2023
Response from Manager on 8 Aug 2023
Thanks for the feedback, we appreciate this. Regards Management

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a very convenient location. The room was quite large and shower was great. Room had a fridge and a microwave and also a toaster. Very Happy and we would stay again.
Stayed 2 nights in Jul 2023
Response from Manager on 8 Aug 2023
Thanks for the great feedback Suzanne. we appreciate it!

6/10 Okay

David

Disliked: Property conditions & facilities
2 face washers for 5 people. The bathroom light is dodgy, the Airconditioning down stairs didn’t work, wifi on and off.
Stayed 1 night in Jul 2023
Response from Manager on 8 Aug 2023
Thanks for the feedback, we will pass this information on to the correct departments for review. RegardsManagement

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay for two nights overall we were pleased. Only concern was the steep stairway that leads up to the bedrooms not toddler friendly as they like to explore. But would stay again in the future and plan ahead with a barrier gate
Stayed 2 nights in Jun 2023
Response from Manager on 8 Aug 2023
Thanks for the feedback Jason. We appreciate it. Kind regards, Management

8/10 Good

Jocelyn

Liked: Cleanliness, property conditions & facilities
No further comments
Stayed 2 nights in May 2023
Response from Manager on 8 Aug 2023
Thanks for the 4 star review Regards Management

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central and quiet.
Stayed 2 nights in Apr 2023

8/10 Good

Kym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enoyed havng dinner in restaurant but were disappointed that breakfast was unavailable.
Stayed 1 night in Apr 2023
Response from Manager on 9 Nov 2023
We are sorry there was a communication error as we offer daily breakfast. Next time you stay enjoy 10% off your breakfast on us. (quote discount via Aliah)

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and respectable, plenty of parking and the bed was so comfy. Bathroom could have done with an exhaust fan though as the excess moisture could be felt in the room and the bathroom tiles were quiet slippery because of it. Apart from that, we enjoyed our stay and felt it was value for money.
Stayed 2 nights in Apr 2023
Response from Manager on 9 Nov 2023
Thank you for your honest feedback, we appreciate it.

10/10 Excellent

Renai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room and great room service.
Stayed 1 night in Apr 2023
Response from Manager on 9 Nov 2023
Thank you for your great review score, we look forward to seeing you again.

8/10 Good

Adam

Stayed 1 night in Apr 2023
Response from Manager on 9 Nov 2023
Thanks for the rating, we appreciate it.

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A second bed lamp and clock would have been good.
Stayed 1 night in Apr 2023
Response from Manager on 9 Nov 2023
Thank you for your feedback, we appreciate it.

8/10 Good

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean & central
Stayed 1 night in Mar 2023
Response from Manager on 9 Nov 2023
thank you for your feedback, we appreciate it.

10/10 Excellent

Andre

Stayed 2 nights in Mar 2023
Response from Manager on 9 Nov 2023
Thanks so much for your great review score, we look forward to welcoming you back.

6/10 Okay

andrew

Liked: Cleanliness
Stayed 2 nights in Mar 2023

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasteful modern furnishings in room. Everything arranged perfectly. Spotlessly clean. Excellent
Stayed 1 night in Feb 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, not tired.
Stayed 2 nights in Jan 2023

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and handy to everything. Friendly staff.
Stayed 3 nights in Jan 2023

6/10 Okay

Glenn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The place was close to everything we needed and was easy to get in and out of. The rooms were neat and tidy and clean. But the main bed had stains on the sheets which obviously either weren't changed previously or weren't washed properly. There was a cookie in the tea & coffee compartment which was opened and a bite out of it. Not sure if this was meant to be in the there for us or was left in there from previous guests. Either way hadn't been checked by cleaning staff. Over all the room was good enough for 1 night for our family.
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
First hotel that I've stayed in the world were they don't allow guests to use facilities in the same day after check out.
Stayed 1 night in Nov 2022

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet close to everything
Stayed 1 night in Oct 2022

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not good value for price of room.
Comfortable, clean but in need of maintenance. Light fixture broken, bathroom door handle broken. Exit and Entry at reception blocked by parked car unable to exit whilst someone at reception.
Stayed 1 night in Sep 2022

10/10 Excellent

Rona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean. Close to everything
Stayed 1 night in Aug 2022

10/10 Excellent

Belinda

Stayed 1 night in Aug 2022

10/10 Excellent

Daniel

Stayed 1 night in Jul 2022

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice motel and good food provided via room service or the restaurant. The only improvements would be covered parking, and to change space allocations as ours was not outside our room, but a few spaces away.
Stayed 1 night in May 2022

8/10 Good

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Robert

Stayed 1 night in Apr 2022

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy. Slightly overpriced
Stayed 1 night in Apr 2022
Response from Management on 12 Apr 2022
Thank you for your review Michael. Your feedback regarding pricing has been taken onboard and passed to management. I hope you otherwise enjoyed your stay.

10/10 Excellent

Vance

Stayed 1 night in Apr 2022

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine. Nothing wrong.
Stayed 1 night in Apr 2022
Response from Management on 12 Apr 2022
Thank you for your review Greg. Would love the opportunity to welcome you back next time you are in Kingaroy.

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Central and quiet.
Great food. Great staff. Comfortable and quiet although walkable.
Stayed 2 nights in Mar 2022
Response from Management on 12 Apr 2022
Thank you for your review. It's great to hear you enjoyed your stay and we look forward to welcoming you again soon.

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2022

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable
Stayed 1 night in Nov 2021

8/10 Good

Jason

Stayed 1 night in Oct 2021

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
Great central location, close to pubs for dinner and shopping centre. Room was spacious and clean with plenty of off street parking.
Stayed 1 night in Sep 2021