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Reviews of Maron Hotel And Suites

2.5 out of 5
Maron Hotel And Suites
42 Lake Avenue Ext, Danbury, CT

Reviews

7.4

Good

Rating 10 - Excellent. 285 out of 956 reviews" "
Rating 8 - Good. 313 out of 956 reviews" "
Rating 6 - Okay. 192 out of 956 reviews" "
Rating 4 - Poor. 94 out of 956 reviews" "
Rating 2 - Terrible. 72 out of 956 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Amenities
Front counter people were very pleasant and helpful. Housekeeping was excellent, daily detail to room cleanliness. Only one problem: no hot water at times.
Stayed 13 nights in Apr 2024

6/10 Okay

Debra

Disliked: Amenities
The only reason I paid more to stay here was because it stated that it had a restaurant open until midnight. I knew that we wouldn’t get there until around 9:30pm and that my husband & I would be hungry. When I checked in, I asked where the restaurant was. I was told that the restaurant hasn’t been open since COVID. Why do you still have it advertised if it’s not there?
Stayed 1 night in May 2024

10/10 Excellent

Rolkeen

Stayed 1 night in Apr 2024

10/10 Excellent

Faneeza

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was very nice and clean only thing is the down spout was not good Tub was flooded while taking a shower
Stayed 1 night in Apr 2024

6/10 Okay

Norman

Liked: Cleanliness
Stayed 4 nights in Feb 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking under the hotel with an elevator to my room! Immaculate! Charming!
Stayed 1 night in Apr 2024

8/10 Good

Steve

Stayed 3 nights in Apr 2024

10/10 Excellent

susan

Liked: Cleanliness
Disliked: Amenities
Great place
Stayed 1 night in Apr 2024

6/10 Okay

Anna

Business traveller
Liked: Cleanliness, staff & service
Clean and basic hotel room. No frills, but if you need a place to stay, it's clean and comfortable
Stayed 1 night in Apr 2024
Response from Samantha and the rest of The Maron Hotel Staff on 15 Apr 2024
Thank you very much for your nice review.

8/10 Good

Mark

Nice quite accomidations
Stayed 1 night in Apr 2024
Response from Front Desk Associate on 15 Apr 2024
Thank you for your review.

10/10 Excellent

Charlee

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, clean property. Convenient area with pleasant staff.
Stayed 2 nights in Mar 2024
Response from Manager & Associates on 16 Apr 2024
Thank you for your Lovely review. We hope to see you on your next visit to the area.

8/10 Good

Yani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Associate on 17 Apr 2024
Thank you for your review.

10/10 Excellent

Diana

Stayed 1 night in Mar 2024
Response from Samantha and the rest of The Maron Hotel Staff on 16 Apr 2024
Thank you for the fabulous review.

8/10 Good

Sue

Liked: Cleanliness, staff & service
Other than a burn in an extra blanket with hair on it and the fact that there are no jacuzzis it was ok
Stayed 1 night in Mar 2024
Response from Samantha and the rest of The Maron Hotel Staff on 17 Apr 2024
We deeply apologize for any inconveniences and are sorry we did not have any of our King Suite Whirlpools or Executive Suites Available.

2/10 Terrible

Shannon, New Milford

Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Front Desk Associate on 17 Apr 2024
Thank you for your review.

10/10 Excellent

FRANCISCO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from Manager & Associates on 14 Mar 2024
Thank you for your excellent review.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Was in the area to visit a local friend. This hotel is ideal for an overnight stay. Rates are reasonable and close to things in the area. Staff members are friendly and helpful. The hotel has great potential but needs some minor upgrades. The lighting in room is extremely dark and could be improve with just the use of brighter L.E.D bulbs which are energy efficient and reasonable priced. That was my biggest con during my stay.
Stayed 1 night in Mar 2024
Response from Samantha and the rest of The Maron Hotel Staff on 14 Mar 2024
Thank you for your 5 out of 5 score.

8/10 Good

william, dorchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stopover heading for New York Easy access from I84. Many dining options close. Danbury Mall nearby. Grab and go breakfast good.
Stayed 1 night in Jan 2024
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you for staying with us and taking the time to give us such a nice review. We look forward to seeing you on your next visit.

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Samantha on 5 Feb 2024
Thank you so much for your good review.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were only at the hotel for one night. It was clean, quiet (except for a little road noise) and the person that checked us in was excellent. He was friendly, quiick, and gave us great suggestion for dinner.
Stayed 1 night in Jan 2024
Response from Samantha on 5 Feb 2024
Thank you for your excellent review. We are looking forward to seeing you next time you visit Danbury, CT..The Maron Hotel Staff

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Was fine!
Stayed 1 night in Jan 2024
Response from Front Desk Associate on 5 Feb 2024
Thank you for the excellent review.

8/10 Good

Thomas

Stayed 3 nights in Jan 2024
Response from Front Desk Associate on 5 Feb 2024
We appreciate the great review.

6/10 Okay

Trevor

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was clean and we had no issues. The service wasn't great. There was no attempt to talk about anything other than the bare minimum needed. The wifi was slow, the water was like-warm at best even after bringing it up to the front desk. They went to reset the water heater when I told them it was cold and it got just slightly warmer. Breakfast was cold and hard bagels with warm cream cheese and fruit. I would stay again if absolutely needed during another storm but I wouldn't call it anything more than a middling experience. They were there when I needed them and that's it.
Stayed 1 night in Jan 2024
Response from Samantha on 16 Feb 2024
Thank you for your response. Our staff has worked out the kinks. Hopefully we will see you on your next visit. The Maron Hotel Staff

4/10 Poor

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities
Awoke over night and found the ceiling was leaking water above the microwave and coffee machine. I had to remove items and place icebucket to capture water
Stayed 1 night in Jan 2024
Response from Samantha on 16 Feb 2024
We apologize. That issue has been resolved. The Maron Hotel Staff

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, room comfort
I love this hotel because of its location when I need a break from home It's within 20 minutes of where I live It's right beside a stop & shop which makes it easy to grab snacks if I want to, So I keep giving This hotel chances. What bugged me on this visit, I requested a pet room and when I arrived I looked at the paper I was given to sign and the cost was lower than I knew it should be, apparently it was never put on my reservation that I needed a pet room gladly it was easily taken care of. You only other thing that I will say is that they need to do something about the windows the windows are always very dirty and completely fogged over which defeats the purpose of having a nice view. This hotel is good, with a few changes it could be fantastic.
Stayed 2 nights in Dec 2023
Response from Front Desk Associate on 16 Feb 2024
Thank you so much for your review. We take every comment and work on making improvements as swiftly as possible. Hopefully we will see you soon.The Maron Hotel Staff

6/10 Okay

Andrea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not the relaxing stay that I was hoping for
I booked this two-night stay at this hotel because I needed to relax.....The desk agent was nice, My first problem was that I was given the wrong room I paid for a room with a jacuzzi and I was given a room without one, went back down to the front desk and I was then given a key to the correct room now I had to drag my stuff from the first room to the correct room which was a hassle. The second problem was that there wasn't any hot water which meant I couldn't use the jacuzzi, or take a shower, so my first night was already ruined. I waited until the next day figuring something would be done but nothing was fixed so I called down to the front desk only to realize that they knew that there was no hot water and that they were now going to try and get it fixed, It was fixed I was able to use jacuzzi and I checked out the next day. Not the relaxing stay that I was hoping for.
Stayed 2 nights in Nov 2023

8/10 Good

LAWANDA

Liked: Room comfort
Comfy bed
Stayed 1 night in Dec 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you very much for staying with us and for taking the time to give us such a nice review. Hopefully we will see you on your next visit.

8/10 Good

melvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a nice design with a soaring 4 story atrium under a glass roof leading to the registration desk. It had a nice underground garage with a swift elevator. The room was spacious and clean. When I went to check out I put a box on the counter, it started to open up and the clerk pulled out some packing tape and sealed it for me. The downsides were minor-the refrigerator was noisy and we were on the street side of the building thus had some road noise. (but I am noise sensitive) The hot water for tea at the breakfast setting was in a carafe that had been used for coffee at some point and this slightly flavored the tea. The included breakfast was a bit sparse. But, overall this hotel is a great place for the price.
Stayed 1 night in Nov 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you for Choosing us and taking the time to leave us such a nice review. Our tea carafe now only holds water .See you on your next visit.

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Samantha and the rest of The Maron Hotel Staff on 5 Feb 2024
Thank you for your great review.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you for the excellent review.

10/10 Excellent

Georgette

Stayed 1 night in Nov 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you!!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect location from WCSU westside campus. The rooms are spacious and clean. The staff is friendly!
Stayed 1 night in Nov 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you. We appreciate you! See you next time!

10/10 Excellent

EUNYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank You!

4/10 Poor

Edward

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The staff at The Maron Hotel and Suites on 12 Mar 2024
Thank you for your review.

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you!

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
bar and kitchen not open
Stayed 1 night in Nov 2023
Response from Manager & Associates on 12 Mar 2024
Apologies.

8/10 Good

Robert S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the false ads from Expedia about breakfast included. Other than that,everything else was great. Quiet and clean.
Stayed 3 nights in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Apologies. We have a Light Continental Breakfast which includes;Coffee ,Hot water, Fresh Fruit, Bagels and Danishes.

8/10 Good

malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice king suite. love the big open space of the lobby.
Stayed 2 nights in Sep 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you so much for your nice review.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service
Verify friendly and efficient staff, perhaps because it wasn’t busy. Rooms are a little tired and could use some upgrading.
Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you for your perfect score!

6/10 Okay

Daniel, Poughquag

Liked: Cleanliness, staff & service
Disliked: Amenities
The internet is extremely weak. It’s impossible to stay on line. If you are trying to work, be prepared to be frustrated. Also, they say they have a continental breakfast. What they serve is insulting.
Stayed 2 nights in Oct 2023

2/10 Terrible

Michael

Business traveller
Disliked: Property conditions & facilities, room comfort
No dining/food service available.
Their food service has been shut down since Covid. It would have been nice to know before we booked, as we had planned on dining and utilizing their room service. In the morning, they put out cellophane wrapped cold, untoasted bagels, with no toaster available. The staff was very courtesy and professional.
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect pet friendly overnight
Great spot. Beautiful big room and pet friendly! Loved our stay.
Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you SOO much!

10/10 Excellent

Raymond, EIGHTY FOUR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old fashion hotel. Has the charm of the past. Lovely stay. Comfortable and great staff. Good value.
Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you!

10/10 Excellent

Laura

Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you!

10/10 Excellent

Ray

Liked: Cleanliness, staff & service
Staff was very friendly and helpful. Would have been awesome if their restaurant and bar was up and running.
Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Apologies. Thank you for the perfect score despite that.

4/10 Poor

Linda

Travelled with family and small children
Disliked: Amenities
Property is outdated, bathroom in all rooms was noisy upon flushing. You could hear other residents talking in their room. Staff not friendly.
Stayed 1 night in Oct 2023

6/10 Okay

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Spotty wifi
Stayed 1 night in Oct 2023

10/10 Excellent

Sun Young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was very kind and the room was very clean. A big grocery is nearby, walkable.
Stayed 1 night in Oct 2023
Response from Samantha and the rest of The Maron Hotel Staff on 12 Mar 2024
Thank you.