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Reviews of Wingate by Wyndham Dallas Love Field

2.5 out of 5
Wingate by Wyndham Dallas Love Field
8650 N Stemmons Fwy, I-35E Exit 434A Empire Central, Dallas, TX

Reviews

7.6

Good

Rating 10 - Excellent. 950 out of 2367 reviews" "
Rating 8 - Good. 621 out of 2367 reviews" "
Rating 6 - Okay. 348 out of 2367 reviews" "
Rating 4 - Poor. 204 out of 2367 reviews" "
Rating 2 - Terrible. 244 out of 2367 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Disliked: Amenities
My car was broken into
Stayed 1 night in Mar 2024

6/10 Okay

Rosondra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I like that parking wasnt an additional fee. I also enjoy the breakfast provided.
Stayed 1 night in Mar 2024
Response from Manager on 28 Mar 2024
Hello Rosondra,We are pleased to hear that you appreciated our complimentary parking and breakfast offerings during your stay. Your satisfaction is our priority, and we strive to provide exceptional services to all our guests. We hope to welcome you back for another enjoyable experience in the future.

8/10 Good

Lizelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Lizelle,We are delighted to hear that you had a pleasant stay at our hotel! If you have any suggestions or observations from your visit, please don't hesitate to contact us directly. We look forward to welcoming you back soon for another enjoyable experience!

10/10 Excellent

Sarah

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, easy to check in and Dave front desk is super!
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Sarah,We are glad to hear you found our hotel location and check-in process satisfactory. Our team, including Dave, strives to provide excellent service to all our guests. Should you have any further feedback or inquiries, feel free to reach out to our management team. Thank you for staying with us.

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel. Breakfast options were great with bacon, eggs and potatoes both mornings we were there. Pool area was nice but hot tub was dirty (probably my only complaint). Rooms were standard but clean! I would stay again!
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Jessica, We are pleased to hear that you enjoyed our breakfast options and found our rooms clean. Thank you for your feedback about the pool area, we will address this with our team. We hope to welcome you back for another stay in the future!

8/10 Good

Tisha, Dripping Springs

Business traveller
Liked: Cleanliness, amenities
My room was mostly clean but all the common areas were really shabby.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Tisha,Thank you for sharing your feedback with us. We appreciate you bringing this to our attention as we are always looking for ways to improve our guests' experience. Your comments will be shared with the relevant team for further review and attention to detail. We hope to have the opportunity to welcome you back in the future for an improved stay.

4/10 Poor

Wendy, Scottsdale

Disliked: Cleanliness, property conditions & facilities
Checkin was ok but the entire facility is tired and run down.couch in room was stained, bedding felt very old, bathroom floor sticky. Every chair in the breakfast area was peeling fake leather. Although stuff was friendly enough, shuttle to airport convenient. Would not however stay her again.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Wendy,Thank you for sharing your feedback with us. We appreciate your comments and will address them with our team for improvements. We're glad you found the shuttle service convenient and that you found our staff friendly. Your input helps us enhance our guest experience for the future.

2/10 Terrible

Karla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very shady…. Beware
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Karla,We appreciate your feedback and regret to hear about your experience. Please feel free to contact our management team to address any concerns you may have further. Thank you for bringing this to our attention.

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe! Accessible
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Lauren,We appreciate your feedback on the safety and accessibility of our hotel. We strive to provide a secure and convenient experience for all our guests. Your comments will be shared with our team for future improvements. Thank you for choosing to stay with us.

10/10 Excellent

Ned, Red Oak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out. Very helpful staff
Stayed 1 night in Mar 2024
Response from Manager on 20 Mar 2024
Hello Ned,We are delighted to hear that you found our staff to be helpful during your stay. Thank you for taking the time to share your positive feedback with us. Your comfort and satisfaction are always our top priorities. We look forward to welcoming you back in the future.

8/10 Good

Belise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 18 Mar 2024
Hello Belise, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 Terrible

Taylor

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Bathroom door and carpet had stains that looked like blood and hair on the sheets.
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Taylor, We are sorry to hear about your experience and take all feedback seriously for continuous improvement. We encourage guests to reach out to the management directly with any concerns to address them promptly.

8/10 Good

Cesar.

Travelled with family
Bici clean
Stayed 5 nights in Mar 2024
Response from Manager on 14 Mar 2024
Hello Cesar.,We appreciate your feedback regarding the cleanliness of the bikes. Our team will review this to ensure we maintain high standards for all our guests. Thank you for bringing this to our attention.

10/10 Excellent

Alexandra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable. Accommodating to dogs. Staff was very friendly and helpful.
Response from Manager on 14 Mar 2024
Hello Alexandra,We're delighted to hear you enjoyed our clean and comfortable accommodations and found our staff accommodating during your stay. Should you have any further feedback or need assistance, please feel free to reach out to our management team directly.

8/10 Good

Laura

Business traveller
The check in was quite easy. However, the entire hotel could use a deep cleaning. The exhaust fan in the bathroom was full of dust. The door needed to be wiped down and the tub was stained. The black out curtain was full of water stains.
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Laura, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments and will address the areas you mentioned with our team to ensure a better experience for our guests in the future. Your input helps us to continually improve our services and facilities to meet our guests' expectations.

10/10 Excellent

Dylan, Phoenix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Dylan,We are delighted to hear that you enjoyed your stay with us! Our team is committed to providing exceptional service to all our guests. If you have any further feedback or suggestions, please don't hesitate to contact us. Thank you for choosing to stay with us.

8/10 Good

JAY

Travelled with family
Liked: Amenities
Place was OK. Stayed here twice on the trip. Was a good value for the $$$ . Appreciated the spacious rooms.
Stayed 1 night in Feb 2024
Response from Manager on 9 Mar 2024
Hello JAY,We are glad to hear you found value in our spacious rooms during your stays. Should you have any future feedback, please do not hesitate to contact us directly.

4/10 Poor

Jennifer

Business traveller
Disliked: Staff & service
The hallway stinks. The rooms are nice. The overnight staff isn’t too accommodating. Daytime staff is helpful and friendly.
Stayed 1 night in Mar 2024
Response from Manager on 7 Mar 2024
Hello Jennifer, Thank you for your feedback. We appreciate your kind words about our rooms and daytime staff. We'll share your comments with our team for further improvement.

10/10 Excellent

Americo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was great, the hotel did not disappoint.
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Americo,We are thrilled to hear that you enjoyed our convenient location during your stay. We appreciate you taking the time to share your positive experience with us. Should you have any future travel plans to our area, do not hesitate to stay with us again.

6/10 Okay

Wilhemina

Property easily accessible to toll road/highway.
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Wilhemina, We're pleased to hear that you found our property conveniently located near the toll road/highway. Your feedback is much appreciated and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Carlos,We are thrilled to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us so we can continue to improve our services.

10/10 Excellent

zurlini

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello zurlini,We are delighted to hear that you had an excellent stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back again soon.

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Brittany,We are delighted to hear that you had a pleasant stay with us. We appreciate your feedback and hope to welcome you back in the future. Thank you for choosing our hotel for your recent visit.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2024
Response from Manager on 1 Mar 2024
Hello Gary,We appreciate you sharing your feedback with us and are sorry to hear about your experience. Our team is always looking for ways to improve, and we will address your concerns internally. If you have any further comments or would like to discuss your stay in more detail, please feel free to contact our management team.

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible. Room was clean and spacious.
Stayed 2 nights in Feb 2024
Response from Manager on 1 Mar 2024
Hello Celeste,We are delighted to hear that you found our service incredible and enjoyed your clean and spacious room. Your satisfaction is our top priority, and we hope to welcome you back for another excellent experience soon.

10/10 Excellent

Lucille, Albuquerque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with king bed and sofa. Enjoyed indoor pool and hot tub. Good free breakfast. Would stay again.
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Lucille,We are delighted to hear that you enjoyed your stay with us, especially the spacious room and amenities such as the indoor pool and hot tub. It's great to know that you found our complimentary breakfast to your liking. We look forward to welcoming you back in the future.

2/10 Terrible

Sandra

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Sandra, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly so we can address your concerns and make it right for you.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very comfortable beds, place is pretty clean
Stayed 3 nights in Oct 2023
Response from Manager on 28 Feb 2024
Hello Lisa,We are pleased to hear that you found our beds comfortable and your stay enjoyable. Your feedback on the cleanliness of our hotel is valued as we aim to provide a pleasant experience for all our guests. We appreciate your kind words and hope to welcome you back in the future.

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
They put my credit card on Hold for $75 and that was not on the notes.
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Maria, We apologize for any inconvenience caused by the hold placed on your credit card. Please reach out to our management team directly for further assistance with this matter.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Angela,We are pleased to hear you had a nice stay with us. Should you have any further feedback or require assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future.

2/10 Terrible

Janice

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was hair in on the carpet and hsur in the bathroom i was so disgusting
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Janice, We appreciate your feedback and apologize for any inconvenience during your stay. Guest satisfaction is important to us, and we encourage guests to reach out to management directly with any concerns for further assistance. Thank you for bringing this to our attention.

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Brandon, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to discuss any concerns you may have encountered during your stay. We look forward to the opportunity to make it right for you.

6/10 Okay

Tiffani

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The common areas were mostly clean, but the rooms were semi clean. The front desk staff wasn't friendly, but the cleaning staff and shuttle staff were friendly. It worked for what we needed it for (a bed and shower). The windows were definitely anything BUT sound proof, we could hear everything outside. The halls smelled like marijuana. Just not what I prefer. The building could definitely use improvement.
Stayed 2 nights in Feb 2024
Response from Manager on 28 Feb 2024
Hello Tiffani, We appreciate your detailed feedback and are glad you found the cleaning and shuttle staff friendly. Our team strives to provide a variety of experiences for our guests. Your comments will be shared with the relevant departments for their awareness and action. Thank you for sharing your perspective on your stay.

8/10 Good

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick get away. Pool water was really cold.
Stayed 2 nights in Feb 2024
Response from Manager on 24 Feb 2024
Hello Antonio,We're delighted you enjoyed your quick getaway with us. We appreciate your feedback on the pool water temperature and will share it with the team for review. We strive to ensure all aspects of your stay meet your expectations.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Kayla,Thank you for choosing to stay with us! We are delighted to hear that you had a fantastic experience at our hotel. We look forward to welcoming you back soon for another enjoyable stay.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 1 Mar 2024
Hello Monique,We are thrilled to hear that you had an excellent experience at our hotel. We look forward to welcoming you back soon!

8/10 Good

Antonina

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Antonina, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

4/10 Poor

jamareah

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello jamareah, We're sorry to hear your experience didn't meet your expectations. Please feel free to contact us directly with any details to help improve our service for future visits. We hope to welcome you back for a better stay.

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Charles,We appreciate your positive feedback and are delighted to hear that you had a pleasant experience at our hotel. Thank you for sharing your kind words with us. We hope to welcome you back in the future for another enjoyable stay.

2/10 Terrible

esau

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
People where fighting in hallway nobody came to say nothing place was one of the worst hotels instayed in
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello esau, We apologize for any disturbance you may have experienced during your stay. We appreciate your feedback and take all guest concerns seriously. Your comments will be shared with the appropriate team members for review and improvement. Thank you for bringing this to our attention.

8/10 Good

Angelina, Denver

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Angelina, We appreciate you choosing our hotel for your stay! If you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience!

2/10 Terrible

Yamilet

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Yamilet, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any further details on your stay so we can address your concerns and improve our services.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Jeff, Thank you for sharing your feedback about your recent stay at our hotel. We regret to hear that you experienced issues with the cleanliness and noise level during your stay. We strive to provide a comfortable and peaceful environment for all our guests. We appreciate your feedback and will share it with our team for further improvements.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for one night.
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Tammy,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a pleasant experience during your one-night visit. We appreciate your positive feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Patti, Shreveport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 16 Feb 2024
Hello Patti,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had a wonderful experience with us. We appreciate your positive rating and hope to welcome you back again in the future. If there is anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

6/10 Okay

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Furniture was dirty and well worn.
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello Timothy, Thank you for bringing this to our attention. We appreciate your feedback and apologize for any inconvenience caused. We will address this matter with our housekeeping team to ensure our furniture is thoroughly cleaned and maintained. We value your patronage and hope to welcome you back in the future for an improved experience.

2/10 Terrible

Sarah

Disliked: Property conditions & facilities
Very loud rude people staying. Running the halls and pulling alarms at midnight. The shower head was terrible and the door in the bathroom was torn up at the bottom.
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Sarah,We sincerely apologize for the disturbance caused by other guests during your stay. Our team strives to maintain a peaceful environment, and we are sorry that you had to endure such inconvenience. We appreciate your feedback regarding the shower head and the bathroom door, and we will address these issues promptly. We hope to have the opportunity to provide you with a better experience in the future.

8/10 Good

Lena

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Not bad. Just maybe needs updating. But overall good stay.
Stayed 1 night in Feb 2024
Response from Manager on 14 Feb 2024
Hello Lena, Thank you for your feedback! We appreciate your overall positive experience during your stay with us. Rest assured, your comments regarding updating will be shared with our management team for their consideration. We hope to welcome you back in the future for an even better experience.

2/10 Terrible

Anna

Dirty and have smoky smell.
Stayed 1 night in Feb 2024
Response from Manager on 14 Feb 2024
Hello Anna, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and would have appreciated if you had reported these concerns during your stay so that we could have addressed them immediately. The cleanliness of our hotel is of utmost importance to us, and we have a rigorous housekeeping protocol in place. We strive to provide a comfortable and pleasant stay for all our guests and will take your feedback into consideration for future improvements.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to major areas of cities, breakfast was included which was great. Would book here again.
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello Karen,Thank you for your positive feedback on your stay! We're delighted to hear that our convenient location and complimentary breakfast met your expectations. We appreciate your recommendation and hope to welcome you back in the future.