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Nice hotel with very friendly staff. Rooms are very small but they use the space efficiently. Only stayed one night so didn’t really explore the neighborhood.
Karen
Stayed 1 night in Apr 2024
Response from Hotel Staff on 4 May 2024
Thank you so much for choosing to stay with us. We are glad you loved the Hotel and that the staff was friendly. Hope to see you again soon and hope you have plenty time to explore the neighborhood.
Nice old historic building. Front desk clerk was nice. Room was tiny and heating the room was a struggle.
Annette
Stayed 1 night in Jan 2024
Response from Hotel Staff on 4 May 2024
Dear Annette,Thank you for staying with us and thank you for the feedback. We are glad you found our staff friendly. We will certainly pass on your feedback about the Heating unit and the room size to Management. Thanks again for staying with us and see you again soon.
Dear Aleksandar, Thank you so much for staying with us and for giving us a high rating. We look forward to seeing you again soon. Take care.
6/10 Okay
lisa
Travelled with partner
13 Apr 2024
Liked: Property conditions & facilities
Staff for the most part was very nice and very responsive. The one area that was a problem for a few days was housekeeping which was very hit and miss.
lisa
Stayed 5 nights in Apr 2024
Response from Hotel Staff on 4 May 2024
Dear Lisa ,Thank you for taking a moment to share some thoughts on your stay. Your satisfaction is our primary goal, so we were saddened to learn some aspects of your visit didn't meet your expectations. We are sorry your room was a hit and miss a few days. We do try our best to ensure all rooms are cleaned to IHG standards. We've shared your comments with housekeeping so they can quickly resolve any issues for the benefit of our future guests. Again, we apologize for falling short and would love an opportunity to change your perceptions when your travels bring you back our way.Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo DALLAS DOWNTOWN.
Amazing customer service! The staff was very nice and friendly and were very helpful.
Jamie
Stayed 1 night in Apr 2024
Response from Hotel Staff on 4 May 2024
Dear JamieThank you so much for choosing our hotel for your accommodation needs on your last visit to the Dallas area. We thank you for the high rating of our hotel, we are elated that you found the Hotel to have amazing customer service and that the staff was friendly. Thank you again for choosing to stay with us, we look forward to servicing your accommodation needs again in the very near future. Take care.
Wonderful Hotel full of history. Restaurant food and service was outstanding.
Carla
Stayed 2 nights in Feb 2024
Response from Hotel Staff on 4 May 2024
Dear Carla,Thank you for staying with us during your last visit to the Dallas area. We are elated you had a wonderful stay and that the restaurant food and service was outstanding. We look forward to seeing you again soon. Take care.
Dear Esmeralda,Thank you so much for staying with us on you last visit to the Dallas area. We thank you for the high rating, We look forward to servicing your accommodation needs again soon. Take care.
Dear LaQuita,We thank you so much for choosing to stay with us during your last visit to the Dallas area. We are glad you had a nice stay. We look forward to seeing again soon.
My husband and I had a wonderful stay at this hotel. I would highly recommend anyone to stay here.
Lisa
Stayed 3 nights in Feb 2024
Response from Hotel Staff on 2 Apr 2024
Dear Lisa, Thank you so much for choosing to stay with us on your last visit to Dallas. Thank you for your positive feedback. We are elated you and your Husband had a wonderful stay. We look forward to seeing you again soon.
10/10 Excellent
PAUL
6 Feb 2024
PAUL
Stayed 1 night in Jan 2024
Response from Hotel Staff on 1 Apr 2024
Dear Paul,Thank you for your high rating and for staying with us. See you again soon. Take care.
I enjoyed the property. we had a little confusion at check-in. it seems expedia and the hotel are not communicating property with their software.
Clint
Stayed 1 night in Feb 2024
Response from Hotel Staff on 2 Apr 2024
Dear Clint,Thank you for staying with us, We are glad you enjoyed the property. We are sorry about the reservation issues experienced at check in. We look forward to seeing you again soon. Take care.
I truly enjoyed my stay at hotel indigo. Whenever I first came in, we had an issue with our room in the manager, Lazarus helped us out. He was so nice and attentive along with the rest of the staff. Great location very clean hotel. I will definitely stay again in the future.
Dana
Stayed 1 night in Dec 2023
Response from Hotel Staff on 16 Jan 2024
Thank you so much for staying with us. We are glad you enjoyed your stay and that the Hotel was clean and the staff were attentive. We look forward to seeing you again soon. Take care.
Paul,Thank you for giving us a high rating. We are glad you chose to stay with us. See you again soon.
10/10 Excellent
Alma
1 Jan 2024
Alma
Stayed 1 night in Dec 2023
Response from Hotel Staff on 16 Jan 2024
Alma,Thanks you so much for choosing to stay with us and for giving us a very high rating. We look forward to serving your accommodation needs the next time you visit the Dallas Area.
Such a clean pretty hotel. Staff always very helpful and friendly
Donita
Stayed 1 night in Dec 2023
8/10 Good
Verified traveller
30 Dec 2023
Liked: Cleanliness, staff & service
It was ok.
We booked a king size bed and got a queen, paid more for parking via the website for valet than at the hotel, if by “eco friendly” you mean no trash bags, then I guess they were. The staff was very friendly and helpful, but it just wasn’t worth the price point.
Lovely property with friendly service. The rooms are a bit small but clean and comfortable. We've stayed at this property 3ish times and always enjoy the stay.
Enjoyed our stay here. Very convenient to other bars, restaurants, etc. Octavius (waiter in restaurant) was such a big help with suggestions on bars, food.