Exterior

Reviews of Hampton Inn & Suites Dallas/Lewisville-Vista Ridge Mall, TX

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 525 out of 814 reviews" "
Rating 8 - Good. 198 out of 814 reviews" "
Rating 6 - Okay. 55 out of 814 reviews" "
Rating 4 - Poor. 14 out of 814 reviews" "
Rating 2 - Terrible. 22 out of 814 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy, Tahlequah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Ethan

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Erik

Liked: Property conditions & facilities
👍
Stayed 1 night in Mar 2024

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels ive stayed at. Location is not too far from restaurants, shopping malls, a highway, and the airport.
Stayed 5 nights in Mar 2024

8/10 Good

GUADALUPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and coffee was great
Stayed 2 nights in Mar 2024

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, amenities
Breakfast was great
Stayed 4 nights in Mar 2024

10/10 Excellent

Gwendolynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before. It is very convenient and easy to get to and park. The rooms are bright and clean. The staff is very friendly and helpful. Beds and pillow are comfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Monier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No cleaning the room every night of staying
Stayed 2 nights in Feb 2024

4/10 Poor

Jon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Functionality of the room was poor. Shower functions did not work. Tv did not work as it should. Room wis designated as accessible, it was not seeing how it had a tub instead of a walk in shower. Handicapped door opener did not work and was very heavy to operate.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ji Seon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Alejandra, Russellville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Jai

Stayed 2 nights in Aug 2023

10/10 Excellent

Romey

Stayed 1 night in Dec 2023

10/10 Excellent

Ed

Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Kevin

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Thomas Patrick, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine and suited our purposes.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with family
Amazing price and great breakfast. Our bathroom door didn’t lock. The pillows are horrible…
Stayed 1 night in Dec 2023

8/10 Good

Santhosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kenna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient for a one night stay!
Stayed 1 night in Nov 2023

8/10 Good

Andre

Stayed 1 night in Oct 2023

10/10 Excellent

Deanna

Stayed 3 nights in Sep 2023

10/10 Excellent

robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Juan Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and very comfortable
Stayed 1 night in Oct 2023

4/10 Poor

Victor Manuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good staff But had a room with no cold water in sink They couldn’t give me another room Or find A way to compensate Horrible
Stayed 2 nights in Oct 2023

8/10 Good

Mikky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lydia

Stayed 2 nights in Oct 2023

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Alexandra

Travelled with family
Liked: Amenities, property conditions & facilities
Wonderful place, wonderful staff. Swimming pool and hot tub outdoors are great. Breakfast - tasty. Bed - comfortable.
Stayed 1 night in Sep 2023

2/10 Terrible

Jon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay at this hotel again
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is one of my favorite hotels and I stay in this area at least once a month to visit my grandchildren. The only problem I had this time which hasn’t happened before was I hurt myself trying to hold open my door to my room it was very heavy so I guess the door closer was too tight and with the foot already being heavy it made it worse. It was room 309 . I managed to make it and totally forgot to report it as I stayed pretty busy and never remembered when I walked by the front desk.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Oct 2023

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Tommy

Liked: Property conditions & facilities
We called the front desk and requested toilet paper and nothing was ever delivered
Stayed 1 night in Oct 2023

10/10 Excellent

Jerika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful experience!
Had immediate/quick service upon entering. Very friendly staff. Room was clean and very comfortable. Breakfast was perfect! Thank you for making me feel at home and I will return to this Hotel if I'm ever in the area again.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Sep 2023

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place!
Our stay was amazing My only criticism would be the doors are so heavy and the handicap button at the room door didn’t work.
Stayed 4 nights in Sep 2023

10/10 Excellent

Eui soon

Liked: Cleanliness, staff & service, property conditions & facilities
Safty at bathroom
Stayed 1 night in Sep 2023

8/10 Good

Jaye

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Overall good stay and value. The housekeeping left a little to be desired because they didn't refresh the room as requested twice. The front desk staff was cool- David
Stayed 2 nights in Sep 2023

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really kind and made my stay for my son and I really enjoyable. I will be staying there again next month.
Stayed 2 nights in Sep 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy Bueno!
Stayed 1 night in Sep 2023

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean and affordable
Stayed 2 nights in Sep 2023

10/10 Excellent

Anna Jane

Stayed 1 night in Sep 2023

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023