Indoor pool, outdoor pool

Reviews of Ramada by Wyndham DFW Airport

2.5 out of 5
Ramada by Wyndham DFW Airport
4440B West Airport Freeway, Irving, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 68 reviews" "
Rating 8 - Good. 10 out of 68 reviews" "
Rating 6 - Okay. 5 out of 68 reviews" "
Rating 4 - Poor. 1 out of 68 reviews" "
Rating 2 - Terrible. 2 out of 68 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Picked up from airport and returned with great service. Large facility. Very comfortable bed and pillows. Large TV. Liquid creamer for my coffee.
Stayed 1 night in Apr 2024
Response from Donni Crosby GM on 14 Apr 2024
Thanks a bunch Sandra, for your business and your 5 Star review.Truly appreciate it.May God Bless you.

8/10 Good

Meghan

Liked: Cleanliness, staff & service
The indoor hot tub generates a loud, high pitched tone that can be heard in all public spaces, from the time you step into the hotel until you close your room door behind you. Can this not be fixed?
Stayed 1 night in Apr 2024
Response from Donni Crosby GM on 14 Apr 2024
Thanks Meghan, we will certainly look into it.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, super clean, all new reno. I appreciated the building map, because it’s a bit of a strange labyrinthine layout!
Stayed 1 night in Apr 2024
Response from Donni Crosby GM on 14 Apr 2024
Thanks a bunch Theresa, for your business and your 5 Star review.Truly appreciate it.May God Bless you.

10/10 Excellent

Jackie

Travelled with partner
Liked: Amenities
The breakfast they provide is top tier.
Stayed 2 nights in Apr 2024
Response from Donni Crosby GM on 14 Apr 2024
Thanks a bunch Jackie, for your business and your 5 Star review.Truly appreciate it.May God Bless you.

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024
Response from Donni Crosby GM on 14 Apr 2024
Thanks a bunch Jose, for your business and your 5 Star review.Truly appreciate it.May God Bless you.

6/10 Okay

Bobbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but very plain and did not feel updated like the main lobby of the hotel, and our toilet kept clogging. I did not like the super bright bathroom light inside the shower that was like 4 inches from my face, or the fact that the shower head was super low and my head was above it (I am 5'10" but usually don't have this problem.) The staff were all very nice! The breakfast was good, they had a good variety of foods and comfortable seating. Breakfast attendant was cheerful and welcoming. My main problem was with the bathroom. The bed was extremely comfortable!
Stayed 2 nights in Mar 2024
Response from Donni Crosby on 3 Apr 2024
Thank you for your feedback, we value your business and appreciate you sharing your experience with us. Thank you!

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle driver was very nice and it was clean
Stayed 1 night in Apr 2024
Response from Donni Crosby on 4 Apr 2024
Thank you!!! We will definitely let our driver know your wonder sentiment.

10/10 Excellent

Ana Tuipulotu

Liked: Cleanliness, staff & service, property conditions & facilities
My lil family had a good time in this place and the breakfast was the best my kids enjoyed it and also my Husband and I!! I’m so very grateful that I picked this place and I will always come back to it with my families!! I love the staff
Stayed 3 nights in Mar 2024
Response from Donni Crosby on 3 Apr 2024
Thank you so much for sharing your amazing experience with us. We are thrilled to hear that you and your family enjoyed your stay. We value your feedback and will pass this information along to our staff. Thank you for your business! We look forward to hosting you and your family again.

10/10 Excellent

Amit

Liked: Cleanliness, property conditions & facilities
Love the breakfast!
Stayed 2 nights in Mar 2024
Response from Donni Crosby on 29 Mar 2024
Thank you so much for feedback! We truly appreciate your business and can't wait to see you again!

10/10 Excellent

Darlene

Liked: Staff & service, property conditions & facilities
Great in All ways ..All the New changes are amazing and it looks Great ..The Breakfast was goo lot to eat .We will stay again
Stayed 2 nights in Mar 2024
Response from Donni Crosby on 18 Mar 2024
Thank You!! We are thrilled to hear that you enjoyed your stay with us along with the breakfast. We look forward to seeing you again soon!

10/10 Excellent

Darlene

Travelled with family
Liked: Staff & service, property conditions & facilities
I used to stay in this property before it was redone. When it was random and not so nice now they have redone the whole hotel. It is amazing. I am so surprised how much they've have improved this hotelall around. It's a beautiful hotel with a great staff and an amazing breakfast. Very nice and neat and clean. I've been here since Friday with my family and staying until Sunday. Come and stay give it a try we did..i give ot 10 stars
Stayed 1 night in Mar 2024
Response from Donni Crosby GM on 17 Mar 2024
Darlene,I cannot thank you enough for your superb review.Thanks for your business and special thanks for such an awesome review.May God Bless you.

10/10 Excellent

Julia, Homestead

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Donni Crosby GM on 12 Mar 2024
Thank you so much Julia, for such an exceptional review.Appreciate your business and your generosity.May God Bless you.Safe Travels.

10/10 Excellent

kevin

Travelled with partner
Liked: Staff & service, amenities
Hallway was litter.
Stayed 1 night in Mar 2024
Response from Donni Crosby on 11 Mar 2024
Thank you sharing your experience with us, we appreciate your business!

10/10 Excellent

Moises

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff
Stayed 1 night in Mar 2024
Response from Donni Crosby on 11 Mar 2024
Thank you so much for taking the time to share your experience with us. We take pride in making sure that each our guest has a positive experience. It thrills us to know that we met your expectations. I will pass it along to our staff to ensure we keep making 5-star experiences for you and all of our guest. Thank you again.

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really convenient to South Remote parking for Dfw.
Stayed 1 night in Mar 2024
Response from Donni Crosby GM on 10 Mar 2024
Thank you James, for your 5 Star Review.We are so glad that you enjoyed your stay with us and hope to see you again soon.May God Bless you.Safe Travels.

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Donni Crosby GM on 8 Mar 2024
Thank you so much Keshia, for your business and your generosity with review.Truly appreciate your 5 Star review.May God Bless you.Safe Travels.

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and clean
Stayed 1 night in Mar 2024
Response from Donni Crosby on 7 Mar 2024
Thank you for taking the time to share your experience with us. We are so thrilled to hear that you enjoyed your stay with us and that our hotel was nice, quiet and clean. We strive to ensure that our guests have a wonderful experience. Thank you again and we look forward to hosting you again soon.

10/10 Excellent

William

Stayed 1 night in Mar 2024
Response from Donni Crosby on 27 Mar 2024
Thank you so much!!

10/10 Excellent

BIANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, staff, clean, aesthetics
Stayed 1 night in Mar 2024
Response from Donni Crosby GM on 7 Mar 2024
Thank you so much Bianca for such an amazing 5-star review and special mention of our customer service, cleanliness and aesthetics.I will make sure that our staff members know that you appreciated them.God Bless you.

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been recently remodeled and looks very nice. Still has that "old style" hotel wing units but everything is new and up to date. There is no mention of a gym on the website or pictures but there is a fully firnished gym right by the lobby.
Stayed 2 nights in Feb 2024
Response from Donni Crosby GM on 4 Mar 2024
Thank you so much Wayne.We truly appreciate your business and your generosity with your 5 star review.Special thanks to you for mentioning our gym.May God Bless you.Safe Travels.

10/10 Excellent

Sarah, North Augusta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. I never write reviews but this hotel far exceeded my expectations. Beautifully decorated, good food, super clean and comfy. Friendly staff. If im ever coming thru Dallas again...this is absolutely where i am staying!!
Stayed 1 night in Feb 2024
Response from Donni Crosby GM on 1 Mar 2024
We cannot thank you enough, Sarah, for such an awesome review. Truly blessed to have lovely guests like yourself.Appreciate your business and your generosity. Thank you so much for special mention of our food, cleanliness and friendly staff. May God Bless you. Safe Travels.

10/10 Excellent

Mohammad Dawood

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Feb 2024
Response from Donni Crosby GM on 1 Mar 2024
Thank you so much Mohammad Dawood, for an awesome 5 Star Review.Truly appreciate your business and your generosity.Safe Travels.

8/10 Good

Jackie

Stayed 2 nights in Feb 2024
Response from Donni Crosby, GM on 27 Feb 2024
Thank you!

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my vb team
Stayed 1 night in Feb 2024
Response from Donni Crosby GM on 26 Feb 2024
Thank you so much John for such your fabulous review. Truly appreciate your business and your generosity.Safe Travels.

8/10 Good

Dion

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2024
Response from Donni Crosby GM on 26 Feb 2024
Thank you, Dion, for taking the time and giving us a positive review.We appreciate it.

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in Feb 2024
Response from Donni Crosby GM on 26 Feb 2024
Thank you so much Anibal for such an awesome review. Truly appreciate your business and your generosity.May God Bless you.

10/10 Excellent

Sulaman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Feb 2024
Response from Donni Crosby GM on 21 Feb 2024
Thanks a bunch for your 5 Star Review.We appreciate your business and your generosity.Hope to see you again soon.Safe Travels.

10/10 Excellent

Joan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Attentive staff even when they had a great influx of stranded passengers.
Stayed 1 night in Jan 2024
Response from Donni Crosby, GM on 1 Feb 2024
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our breakfast and that our staff's efficiency met your expectations. Providing a seamless and enjoyable stay experience for our guests is always our top priority, and we are delighted that we could make your visit a memorable one. I will be sure to pass along your kind words to our hardworking team, as they take great pride in delivering exceptional service to our guests. Its feedback like yours that motivates us to continually strive for excellence. We hope to have the pleasure of welcoming you back for another great stay in the near future.

6/10 Okay

Jason

Disliked: Amenities, property conditions & facilities
This is a very old property. According to the sings they are remodeling, but there is no evidence of that from the front desk to my room. The room was more than nice enough, but the elevator literally smelled like human feces. I almost lost it when I got on. I took the stairs in the morning. I could stay there again just to avoid the elevator for a short sleep like this overnight was. Did not partake of the any food options.
Stayed 1 night in Jan 2024
Response from Donni Crosby GM on 17 Jan 2024
Thank you Jason for your insight and for your review.I am glad that you liked our rooms.You are absolutely right, Elevators are brand new, the smell of the stainless steel that we used is very strong, and we will make sure that we change to a different metal cleaner, since it is not an appeasing smell.Sorry, that you didn't get a chance to eat our breakfast.Breakfast is included with all rooms, right now and is very Lavish.Our breakfast includes, the following items and more:Omelete station, cooked to order.Sunny side upScrambled eggsBoiled eggsSausagesFresh baked cakesFresh baked muffinsFresh baked cookiesHot cereal; oatmealHot cereal; cream of wheatLarge variety of cold cerealsDonuts and/or pastries and/or danishesOrange juiceApple juiceCranberry juiceApple juicePineapple juiceFresh cut fruits, at least 3 different onesWhole fruits, uncut, at least 3 different ones.Yogurt; at least two; Generally plain and strawberry.Milk, at least three; 2%, Chocolate, SkimAssorted bagelsStarbucks CoffeeTeavana TeaBottled water.We thank you for staying with us and hope to see you again.

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. The breakfast buffet had a large selection of items. I enjoyed the fresh fruit and oatmeal with many toppings. You serve a good brand of tea. The staff was friendly and helpful. We really appreciated the late night airport shuttle as our plane was delayed.
Stayed 1 night in Jan 2024
Response from Donni Crosby GM on 14 Jan 2024
Thank you so much Suzanne.Truly appreciate your 5 star review.I will make sure the breakfast team knows that you appreciated their effort and good work.I will also inform Claude about your appreciation of late-night run.We thank you for giving us an opportunity to be of service and we look forward to seeing you again.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, great place
Sameer in the restaurant was not only friendly, professional, and all around good guy. I ate the restaurant every night of my stay just for good conversation. He needs a pay raise. Michael Barber
Stayed 4 nights in Jan 2024
Response from Donni Crosby GM on 14 Jan 2024
Thank you so much Michael, your review will certainly help Sameer towards a higher pay increase.We truly appreciate your business and you taking time from your busy schedule to write positive comment about Sameer.I will personally share your feedback with Sameer tonight.Thanks again.

10/10 Excellent

Shawna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 evening, but the staff was very friendly, courteous, attentive and accommodating. It was, and is, still be renovated, but you really wouldn't know. They went above and beyond to make our brief stay great. It wll be a beautiful place to stay when finished.
Stayed 1 night in Jan 2024
Response from Donni Crosby GM on 14 Jan 2024
Thank you so much Shawna, for such a wonderful review.Truly appreciate it.God bless you.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Stayed 2 nights in Dec 2023
Response from Donni Crosby GM on 9 Jan 2024
Thank you so much Elizabeth, for such a fabulous 5 Star review.We are honored and humbled.Please come back and see us again.Sincerely.

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Donni Crosby GM on 9 Jan 2024
Thank you so much Amir, for such an awesome review.We truly appreciate your 5 Star review.We feel blessed to have such wonderful guests.Please come back and see us again.Sincerely.

10/10 Excellent

Antonio d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything keep it up.
Stayed 3 nights in Dec 2023
Response from Donni Crosby GM on 8 Jan 2024
Hello Antonio d,Hope you are doing well.You made our day.Thank you so much for 5 star review of our property.We truly appreciate you taking time from your busy schedule to write such a fabulous review for us.We feel so blessed.I hope to see you again, soon.Please call or text me ahead of time to let me know when you are coming, so that I can welcome you back.

2/10 Terrible

Tim

Disliked: Property conditions & facilities
Unfortunately, my room stunk when I came in, so I had to buy a candle. Also, there was no hot water when taking a shower and the shower did not work.
Stayed 1 night in Dec 2023
Response from John on 1 Jan 2024
I am so sorry to hear about the hot water and smell issue you faced.I wish I had found this out earlier and I would have sent maintenance out to adjust the hot water valve, figured out about the smell, or switched your room.Next time, for any and all issues, please let our front desk know so they can get it taken care of right away and we can provide you with a better experience.When you are in town, next time, please call or text me at my personal number 972 904 5904 and I will be happy to take care of your hotel needs personally to make sure you have the best possible experience with our hotel. Once again, I apologize for the issues and inconvenience you faced.

10/10 Excellent

Quintin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We flew into Dallas Fortworth airport and called the hotel and spoke to Meagua he was super helpful with getting us picked up at the airport with their shuttle service. Orlando was the driver and he was super nice. He got us to the Hotel and told us that Meagua would check us in and help us with anything we needed. Meagua checked us in gave us a couple of bottles of water and off to the room we went. The room was clean and comfortable. We were there two nights for a football game and wish I brought my swim trunks as they have an awesome indoor pool
Stayed 2 nights in Dec 2023
Response from Donni Crosby GM on 1 Jan 2024
Thanks Quintin for your kind words and thank you for choosing to stay with us and taking the time to share your feedback. We are delighted to hear that you loved our hotel and had an overall pleasant experience during your visit. We will certainly inform Orlando and Meagua about the positive feedback that they have received. Next time, please also enjoy our Indoor and Outdoor pools, hot tub and the garden. Hope to see you soon.

4/10 Poor

Brady

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There's absolutely no hot water in any of the rooms
Stayed 2 nights in Dec 2023
Response from John on 1 Jan 2024
I am so sorry to hear about the hot water issue you faced.I wish I had found this out earlier and I would have sent maintenance out to adjust the hot water valve, or switched your room.Next time, for any and all issues, please let our front desk know so they can get it taken care of right away and we can provide you with a better experience.When you are in town, next time, please call or text me at my personal number 972 904 5904 and I will be happy to take care of your hotel needs personally to make sure you have the best possible experience with our hotel. Once again, I apologize for the issue and inconvenience you faced.

10/10 Excellent

Dannielle, Winston Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to DFW with convenience stores and fast food nearby. Perfect for the night before a flight.
Stayed 1 night in Dec 2023
Response from Donni Crosby GM on 1 Jan 2024
Thanks Dannielle for your kind words and thank you for choosing to stay with us and taking the time to share your feedback. We are delighted to hear that you loved our hotel and had an overall pleasant experience during your visit. Your kind words about our proximity to DFW and fast food places are truly appreciated. Next time, please also enjoy our Indoor and Outdoor pools, hot tub and the garden. Hope to see you soon.

10/10 Excellent

Bakhtyar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean facility, very modern and quiet. Excellent service, I received in a long time, which is to remember for a long time. This place has definitely raised the bar for me. The food was great and easy and quick approach from the airport. The lobby gives you the wow factor the minute you enter the front and it continues as you move ahead towards your room. Nice pools, inside and out. Great banquet hall and garden area.
Stayed 1 night in Dec 2023
Response from Donni Crosby GM on 1 Jan 2024
Thanks Bakhtyar for your kind words and thank you for choosing to stay with us and taking the time to share your feedback. We are delighted to hear that you loved our hotel and had an overall pleasant experience during your visit. Your kind words are truly appreciated. Next time, please also enjoy our Indoor and Outdoor pools, hot tub and the garden. Hope to see you soon.

10/10 Excellent

Shariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We were picked up in a brand-new hotel van, and 3-4 minutes later we were at this brand-new property with a Gourmet restaurant, many bars, an indoor and outdoor pool, a gym, a sauna, and Starbucks all on the property. The room was spacious with brand-new furniture, a coffee bar, and a huge TV. Breakfast with so many choices, I loved the fresh Omelet. The staff was very helpful and friendly. Would love to come back and stay at this property.
Stayed 1 night in Dec 2023
Response from Donni Crosby, GM on 27 Dec 2023
Thank you very much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay with us. It is fantastic to learn that you found our staff to be accommodating and that you enjoyed the fresh omelet at breakfast. We strive to provide a delightful culinary experience for our guest. Your feedback will be shared with our team, as it motivates us to continuously improve and exceed the expectations of all our guest. We look forward to welcoming you back to our property very soon.

10/10 Excellent

Wajid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and excellent property, conveniently situated at the south exit of DFW airport. It features two functional pools, including an outdoor pool that remains open even in winter, surrounded by a beautiful garden with lush, illuminated trees. The hotel offers several amenities, including gourmet restaurant, Starbucks in the lobby, enhancing our overall stay. The staff was friendly and courteous. We loved our stay here and will choose again.
Stayed 1 night in Dec 2023
Response from Donni Crosby, GM on 22 Dec 2023
Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you had a wonderful experience during your stay. It's always a pleasure to receive such kind words from our valued guest. We look forward to hosting you again very soon.

8/10 Good

Cecilia

Stayed 1 night in Feb 2024
Response from Donni Crosby on 20 Mar 2024
Thank you!