It is with great sadness that I am leaving the hotel today. I stayed for only 3 nights this time due to work constraints.
The ‘Royal’ treatment continued, despite the hotel being fully booked out, at no time did I not feel it, and the individual attention that came with it.
Again, any issues that arose were addressed in a timely manner. And I must express to the guests who complain, that rather than muttering amongst yourselves, or worse, to other guests, that any issue you may be having that you contact the staff, and in a very tactful, respectfully and calm manner address these issues with the managers/staff: they are addressed. Nothing is perfect, and no 2 guest’s taste(s) are identical, but the hotel goes a long way to address any issues, and ensure your stay is memorable (in a good way).
Kudos to the crew at the bar, especially Shaniqua, who made my last day extra special😊
When I left in October 2023, as a party of 2, I returned this time with a party of 6, which included an American, a Senior Citizen, and 2 UK expats (who are still there btw spending a week) to celebrate 2 birthdays: both ladies thoroughly enjoyed themselves. In fact one is returning with her school alums for their reunion, and the expats are already checking for their next vacation availability.
I was very sad to leave my home away from home☹…