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Reviews of Carrick Lodge Motel

4.5 out of 5
Carrick Lodge Motel
10 Barry Avenue, Cromwell

Reviews

9.8

Exceptional

Rating 10 - Excellent. 181 out of 206 reviews" "
Rating 8 - Good. 22 out of 206 reviews" "
Rating 6 - Okay. 2 out of 206 reviews" "
Rating 4 - Poor. 1 out of 206 reviews" "
Rating 2 - Terrible. 0 out of 206 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, comfortable room with plenty of space. Would happily stay and visit again. Cromwell is an amazing wee town.
Stayed 1 night in May 2024

10/10 Excellent

Priscilla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and sparkling clean, good shower. 2 minutes walk to the village with a few restaurants and cafes. Intercity bus stops at the village so very convenient even with luggages. Thanks for Bob for dropping us at the historic precinct and his good restaurant recommendations and local information. Highly recommended!
Stayed 1 night in May 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Warwick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious modern very comfortable unit. All very clean and tidy
Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine, Listowel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the road from the mall and easy walk from old town ship. Welcoming and friendly hosts. Excellent rooms cool in summer and warm in winter. Our go to Central Otago accommodation.
Stayed 1 night in Mar 2024
Response from . on 7 Mar 2024
Thanks Mark, we're pleased that you enjoyed your stay here and look forward to seeing you again. Kind regards, the team at the Carrick Lodge Motel

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely brilliant!
Stayed 1 night in Feb 2024

10/10 Excellent

Rachhpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service.
Stayed 2 nights in Feb 2024
Response from . on 11 Feb 2024
Thank you, we are pleased that you enjoyed your stay. Kind regards, the team at the Carrick Lodge Motel

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious unit
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Simon, Blenheim

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Syd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Fantastic and soacous unit. Very clean and comfortable. Across the road from Mall and restaurants
Stayed 1 night in Jan 2024

10/10 Excellent

ANTHONY

Travelled with family
One night stay with two kids great spot, great apartments.
Stayed 1 night in Jan 2024
Response from . on 15 Jan 2024
Thanks Anthony, we are pleased you enjoyed your stay.Kind regards, the team at the Carrick Lodge Motel

8/10 Good

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Kai Keng

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hidden cost for not include in booking
We have booked a lot of hotels in New Zealand for 4 with more than 2 beds in our stay in New Zealand from Hotels.com. This is the only hotel that we do not recommend due to hidden cost. We booked a room for 4, but during check in, we were told that this room we booked, which has 1 queen and 2 single beds is for only 2 adults, and we were charged additional NZD$30 per adult per night. As a result, we incurred additional NZD$120 for 2 nights. This is also the only hotel that we were told not to have any cooking that has odours, or else we will be charged an additional night. Thus after our stay, we have to get someone from the hotel to verify that there is no odour, as we totally do not trust the hotel at all. Overall, it is clean, and looks new. But we will only recommend booking the normal rooms for 2 adults each to avoid any hidden cost. If you plan to cook, also avoid this hotel.
Nice and clean kitchen. But suitable for only boiling water and hard boil eggs
Clean bathroom
2 additional single beds. Great for family stay, but mind the additional cost not included in the booking
Bed is clean and comfortable
Stayed 2 nights in Dec 2023
Response from . on 20 Dec 2023
Kai Keng, your booking was made for 2 adults only and you arrived with 4 guests. If you had booked for 4 guests, the correct price would have shown on your booking and you would not have been charged anything extra. The 2 extra guests are an additional charge of 30 per person per night which we asked you to pay. Yes, for the comfort of all our guests, we do ask that you do not cook anything that creates ordours, so that the next people staying have an enjoyable stay too. Carrick Lodge Motel

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
A fine place to stay in Central Otago with very helpful owners
Stayed 2 nights in Nov 2023
Response from Carrick Lodge Motel on 28 Nov 2023
Thanks Linda, we are pleased you enjoyed your stay and look forward to welcoming you back to Cromwell in the future. Kind regards, the team at the Carrick Lodge Motel

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay.
We had a lovely stay here. Warmly greeted and shown to our room. Good size room with comfy bed, good linen and clean bathroom. Everything we needed on hand. Sliding door to outside seating area. Walking distance to shops and eateries.
Stayed 1 night in Nov 2023
Response from Carrick Lodge Motel on 4 Nov 2023
Thanks Priscilla, we are pleased that you enjoyed your stay in Cromwell and hope the rest of your holiday goes well. Kind regards, Bob & Di at the Carrick Lodge Motel

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities
Superb. Very clean. Relaxing
Stayed 3 nights in Sep 2023
Response from Carrick Lodge Motel on 26 Sept 2023
Thanks Val for your great review. We look forward to welcoming you back to Cromwell in the future.Kind regards, Carrick Lodge Motel staff

10/10 Excellent

Sioux

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient position
Stayed 1 night in Sep 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place where anyone would want to stay
Warm welcome, clean spacious unit close to all facilities and shopping centre. Within walking distance of restaurants and township. Green spaces to walk, visit galleries and golf. Ideal for disability as room and bathroom all on one floor. Great close parking. Host was very helpful and responsive.
Stayed 2 nights in Sep 2023
Response from . on 20 Sept 2023
Thanks for your lovely review Maria. We look forward to welcoming you back to Cromwell in the future. Kind regards, the Carrick Lodge Motel team

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming. Room was clean and large. Would have liked to stay more than one night but had a schedule to keep
Stayed 1 night in Aug 2023

10/10 Excellent

TAE YOUNG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean. a full kitchen is very useful for prolonged stay.
Stayed 3 nights in May 2023

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot
Stayed 2 nights in May 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly, very clean and great location
Stayed 3 nights in Apr 2023

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfectly located across the road from the main shopping area. Close to everything you needed. The accommodation was great and the hosts were awesome.
Stayed 1 night in Apr 2023

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for walking to the shopping precinct, lakeside trails, food options. Lovely friendly owners. Would certainly recommend 🙂
Stayed 3 nights in Mar 2023

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cromwell Work Trip
Great place to stay, friendly owners. Super clean and comfortable units. Nice and close to restaurants and supermarkets. Will be staying again.
Stayed 3 nights in Mar 2023
Response from Carrick Lodge Motel on 10 Mar 2023
Thanks for your excellent review Scott. We look forward to welcoming you back to the Cromwell in the future. Kind regards, the team at the Carrick Lodge Motel.

10/10 Excellent

Jill

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Helpful, friendly staff. Easy walk to shops & dining. Comfy bed. Clean rooms
Stayed 1 night in Mar 2023

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful hosts
Stayed 3 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend the Carrick Lodge Motel. Perfect location for exploring the central Otago wine region. Lovely staff and excellent service.
Stayed 4 nights in Feb 2023
Response from Carrick Lodge Motel on 15 Feb 2023
Thanks John, we look forward to welcoming you back to the Carrick Lodge Motel in the future. Kind regards, Bob & Di

10/10 Excellent

Elaine

Stayed 2 nights in Jan 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful proprietor
Stayed 2 nights in Jan 2023

6/10 Okay

Olivia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Despite the good things about it would not stay th
Room was great, comfortable. Biggest problem was the parking with no order or set parks for each unit. We would come back and there would be no free parking spaces. Allotting a park for each unit would be the sensible thing to do. We had to cut some of our activities short so we could get back early to secure a park. We are elderly, 76yrs and 80yrs old so parking on the street was not an option. Parking or lack of, kind of spoilt all the good things about the facility.
Stayed 2 nights in Jan 2023
Response from Carrick Lodge Motel on 29 Jan 2023
Hi Olivia, we are sorry you experienced an inconvenience with car parking. Unfortunately we have found numbering car parks only creates more issues as people invariably park in the wrong spot. We do have more parks than units so it is unusual for it to be a problem. If you had let us know, we could have put "reserved" sign outside your unit. Again, our apologies for the inconvenience. Kind regards, Carrick Lodge Motel team

10/10 Excellent

Bernadette

Stayed 1 night in Dec 2022

10/10 Excellent

Ian

Stayed 1 night in Nov 2022

10/10 Excellent

Nick

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Nice place. Close to town. Big rooms.
Stayed 1 night in Sep 2022
Response from Carrick Lodge Motel on 3 Oct 2022
Thanks Matthew, we look forward to welcoming you back another time. Kind regards, the team at the Carrick Lodge Motel

8/10 Good

Brendon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to restaurants and local sport grounds, suited perfectly for our time in town
Stayed 2 nights in Sep 2022
Response from Carrick Lodge Motel on 3 Oct 2022
Thanks Brendon, we are pleased you enjoyed your stay.Kind regards, the team of the Carrick Lodge Motel

10/10 Excellent

D C

Stayed 1 night in Sep 2022
Response from Carrick Lodge Motel on 12 Sept 2022
Thank you, we are pleased you enjoyed your stay and we look forward to welcoming you back to the Carrick Lodge Motel in the future. Kind regards, Bob, Di & the team at the Carrick Lodge Motel

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Awesome motel. Close to town and restaurants. Very comfortable room that's quite big.
Stayed 1 night in Sep 2022
Response from Carrick Lodge Motel on 12 Sept 2022
Thank you, we are pleased you enjoyed your stay and we look forward to welcoming you back to the Carrick Lodge Motel in the future. Kind regards, Bob, Di & the team at the Carrick Lodge Mote

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Great place. Quiet. Very comfortable room with nice furniture. Lots of room and easy parking and access.
Stayed 1 night in Aug 2022
Response from . on 8 Aug 2022
Thank Matthew, we look forward to welcoming you back to the Carrick Lodge Motel again soon. Kind regards, the team at the Carrick Lodge Motel

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Carrick Lodge Motel on 23 Jul 2022
Thank you for your kind review. We look forward to welcoming you back to the Carrick Lodge Motel, Cromwell

10/10 Excellent

Rochelle

Stayed 1 night in Jun 2022

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, warm room, excellent shower, decor was good, bed comfortable. Would have liked a smart tv, but sky was available, so not a big probelm.
Stayed 2 nights in May 2022
Response from Carrick Lodge Motel on 23 Jul 2022
Thanks Jamie, we have just completed an upgrade and all TV's are now Smart TV's. We look forward to welcoming you back to the Carrick Lodge Motel in the future.

10/10 Excellent

K R

Stayed 1 night in May 2022
Response from . on 14 May 2022
Thank you for your excellent rating. We look forward to welcoming you back to the Carrick Lodge Motel again in the future. Kind regards, Bob, Di and the team.

10/10 Excellent

Denise

Liked: Cleanliness
Clean and modern
Stayed 1 night in May 2022
Response from . on 2 May 2022
Thanks Denise, we are pleased that you enjoyed your stay and we look forward to welcoming you back next time. Kind regards, Bob & Di and the team at the Carrick Lodge Motel

10/10 Excellent

Haydn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hosts, nice spot, will definitely be back
Stayed 2 nights in Apr 2022
Response from . on 30 Apr 2022
Thanks Haydn, we look forward to welcoming you back to the Carrick Lodge Motel again soon. Kind regards, Bob, Di & the Carrick Lodge team

10/10 Excellent

Bronagh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel and friendly staff.
Stayed 1 night in Apr 2022
Response from . on 5 Apr 2022
Thanks Bronagh, we look forward to welcoming you again soon. Kind regards, Bob & Di at the Carrick Lodge Motel