Thank you for staying with us and leaving a review. Though we treat our property regularly, we'll have our pest control provider thoroughly check our rooms to ensure they're clear of bugs. We greatly appreciate your constructive comments, and we hope you'll give us another chance to change your impression of our property.

Dear Robin,Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you. We wish you well and hope you'll consider giving us another try someday.

Dear Michael,Providing clean, comfortable accommodations and outstanding service is paramount, so to hear about your experience is genuinely upsetting. Please forgive us for our shortcomings. Your initial room will be given some much-needed attention, and we will also use your feedback to ensure we're always putting our best foot forward. As your travels continue, we wish you well.

Thank you for staying with us and leaving a review. We sincerely apologize that you dealt with unwanted visitors during your stay. Though we treat our property regularly, we'll have our pest control provider thoroughly check our rooms to ensure they're clear of bugs. We greatly appreciate your constructive comments, and we hope you'll give us another chance to change your impression of our property.

Dear Stephen,We appreciate you taking the time to reach out, and it's unfortunate to hear about the experience you described. It is truly upsetting to hear this, as we work hard to impress. Nonetheless, thank you for bringing your concerns to our attention. Our team will address them immediately and ensure we're always presenting our property in the best light. In the future, we hope you consider giving us another chance to change your perceptions.

Dear Patricia,While it's great that our owners treated you well, it is disappointing to learn that your stay failed to please you. Please know we do not list a microwave or refrigerator on our Expedia site; we are sorry for the confusion. That said, never hesitate to let us know about any issues you may be dealing with, as we are always willing to help make you as comfortable as possible. While your stay was less than ideal, we hope you'll revisit us so we can change your perception of our motel.

Dear Charles,Providing clean, well-maintained accommodations is crucial, so to hear about your experience is truly upsetting. Our housekeeping and maintenance teams will determine your room and address your concerns accordingly, ensuring that our future guests have a much better experience. Thank you for your time.

We're so sorry to hear that you encountered a lack of amenities and cleanliness during your stay. This is never our intention, and we'll be certain to have our team members look into your comments as soon as possible. Thank you, and we hope you'll join us again in the future.

Dear Thomas, Thank you for reaching out, and we are sincerely sorry about the inconvenience you encountered upon arrival. It is never our intention to leave any billing concerns unresolved. However, when booking through a third-party site, we have limited control over editing reservations, including issuing refunds. Should you still require assistance in this area, please reach out to the site you booked us through. Hopefully, we'll have the pleasure of hosting you in the future and showing you just how great staying with us can be.

Though we are an older building, we do our best to maintain a high level of comfort. Had we known that your room was not to our usual standards, our team would have been happy to accommodate you accordingly. We hope you'll consider visiting us again; we know we have what it takes to impress you.

Dear Richard, Your feedback is appreciated, as it allows us to see where we can be doing better. We are saddened to have disappointed you, but we will work hard to remedy any cleanliness or upkeep concerns you observed. If there's anything specific we can address, please don't hesitate to reach out and let us know. We're committed to positive change and eager to prove it.

Dear Maria, We are very sorry to hear about your experience with our accommodations. What you have shared is a poor reflection of the standards we adhere to, and we will use your feedback to address your concerns and get back on track. This is not how we want you to remember us, so please allow us to make this up to you in the future.

Dear Melody, Please accept our apologies for any lack of cleanliness, as well as any unpleasant odors, during your stay. Our housekeeping team will be sure to look into your comments further and make changes where necessary. Thank you, and we hope you'll give us another chance later down the road.

Dear Patricia, It is clear that our accommodations failed to meet your needs, and we are deeply sorry for such. The respective teams will be made aware of your concerns so that improvements can be made for our future guests. Hopefully, your time in Crawfordsville was enjoyable overall.

Dear Martha, We are happy to hear that you appreciated our dedication to cleanliness, though we apologize for any lapse in service you may have experienced. Your feedback will be reviewed with our team to ensure that attentive service is provided at all times, and we hope you will give us another opportunity to exceed your expectations in the future.