Aerial view

Reviews of The Originals Boutique, Hôtel du Château, Dinan

3 out of 5
The Originals Boutique, Hôtel du Château, Dinan
6, Rue du Château, Dinan, Cotes-d'Armor

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 161 reviews" "
Rating 8 - Good. 61 out of 161 reviews" "
Rating 6 - Okay. 21 out of 161 reviews" "
Rating 4 - Poor. 5 out of 161 reviews" "
Rating 2 - Terrible. 1 out of 161 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cosmo on 27 Dec 2023
Thank you John

10/10 Excellent

Loick

Stayed 1 night in Oct 2023
Response from Côme on 30 Oct 2023
Bonjour Loick,Merci pour votre retour !

10/10 Excellent

Kai

Stayed 1 night in Sep 2023
Response from Cosmo on 30 Sept 2023
Thank you Kai !

10/10 Excellent

Julio

Stayed 1 night in Sep 2023
Response from Côme on 30 Sept 2023
Bonjour Julio,Merci beaucoup !

8/10 Good

Marie

Stayed 2 nights in Jul 2023
Response from Côme on 24 Jul 2023
Bonjour Marie,Merci pour votre retour !A bientôt !

10/10 Excellent

Richard

Stayed 1 night in Jul 2023
Response from Côme on 11 Jul 2023
Bonjour Richard,Merci pour votre retour !A bientôt

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, friendly staff, great location
Stayed 1 night in Jun 2023
Response from Cosmo on 14 Jun 2023
Hello,Thank you for your comment !We hope to welcome you again soon !Best regards

6/10 Okay

Véronique

Stayed 1 night in May 2023
Response from Côme on 8 May 2023
Bonjour Véronique,Merci pour votre retour.N'hésitez pas à nous dire ce qui pourrait changer ce 6 en 10 ;).Nous cherchons toujours à nous améliorer.Cordialement,

10/10 Excellent

Bendik K S

Stayed 1 night in Feb 2023
Response from Brice on 27 Feb 2023
Bonjour,Nous vous remercions pour votre séjour et votre note.Au plaisir de vous revoir.Cordialement,Brice

10/10 Excellent

Marte

Stayed 1 night in Feb 2023
Response from Brice on 27 Feb 2023
Bonjour,Nous vous remercions pour votre séjour et votre note.Au plaisir de vous revoir.Cordialement,Brice

8/10 Good

Sébastien

Stayed 1 night in Feb 2023
Response from Côme on 23 Feb 2023
Bonjour Sébastien,Merci pour votre note.A bientôt !

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Stayed for one night, situated within walking distance of town, handy having some on site parking. Room was quite small but adequate. Bed was very comfortable, descent shower. Breakfast was very basic, not worth the price IMO.
Stayed 1 night in Sep 2022
Response from Cosmo on 26 Sept 2022
Dear Stephen,Thank you for your feedback ! We are glad you enjoyed your overall stay.Our breakfast focuses on the quality of the products rather than variety. Contrary to most hotels, 80% of our buffet is local and artisanal. The food served is made in farms and small shops in and around Dinan. Brittany has a very good food culture and we want to share it with you through our breakfast. We'd rather you experience that than the industrial buffet you will find elsewhere.Warmest regards,

10/10 Excellent

Karen

Stayed 1 night in Aug 2022
Response from Côme on 26 Aug 2022
Chère Karen,Merci beaucoup !A bientôt !

10/10 Excellent

Bradley

Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel on a busy street but no traffic at night! Our room was small but lovely view of rooftops. Friendly staff, most excellent breakfast. Only grumble is only 2 (herbal!) tea bags, 2 sachets coffee,no milk, and not keen on hot drinks in cardboard cups or plastic beakers in bathroom. Surely not that eco friendly… Generally a pleasant stay, nicely run hotel.
Stayed 1 night in Jul 2022
Response from Cosmo on 17 Jul 2022
Dear Guest, Thank you very much for your feedback. We hear you on the cardboard and plastic cups. We are slowly working towards becoming more eco friendly. We have already tried reusable plastic cups for the bathroom. Guests kept stealing them. With the shortage of primary ressources, we cannot get new ones for a long time. In the meantime we have to work with that. We have had several suggestions for the milk in the courtesy plater. This is also something we are looking into. We hope to welcome you again soon ! Warmest regards

10/10 Excellent

Maria, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and centric hotel. Good breakfast and friendly staff. Pay cover parking inside
Stayed 2 nights in May 2022
Response from Cosmo on 13 Jun 2022
Dear Maria, Thank you for your comment ! We hope to welcome you again soon ! Best regards

10/10 Excellent

james r

Liked: Cleanliness, staff & service
Excellent staff… great hotel in perfect spot
Stayed 2 nights in May 2022
Response from Cosmo on 16 May 2022
Dear James, Thank you for your comment ! We hope to welcome you again soon ! Best regards,

10/10 Excellent

Jack

Stayed 1 night in Apr 2022
Response from Côme on 3 May 2022
Bonjour Jack, Merci pour votre note. A bientôt !

8/10 Good

Debra, Jonesboro

Travelled with family
The hotel itself is fine, but I got stuck in the 1-person elevator with 2 suitcases. Parking was difficult due to street construction, but that will end. Staff were very helpful and friendly!
Stayed 1 night in Feb 2022
Response from Cosmo on 15 Feb 2022
Dear Debra, Thank you for your kind comment ! We hope to see you again soon ! All the best

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Great location, with chargeable parking below, tiny but usable lift to the top floor with all our luggage! Comfortable bed but pillows too thin. Helpful and friendly staff, overall fantastic stay!
Stayed 1 night in Dec 2021
Response from Cosmo on 25 Jan 2022
Dear Garry, We're happy to have been able to welcome you and that your stay was enjoyable. Do not hesitate to let us know if your pillow is not to your liking, we have a couple in stock that might be more suitable to you. Best regards

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous hotel in a great location
A great visit to Dinan, and a fabulous hotel a short walk to the old town. Free parking at the back of the castle which is virtually opposite the hotel. The hotel itself was clean, a lovely room with a large comfortable bed. I liked that the tea in the room was herbal and there was also a small bottle if water which was a great addition. We will definitely stay there again.
Stayed 1 night in Sep 2021
Response from Cosmo on 17 Sept 2021
Dear Louise, Thank you very much for your kind comment! The herbal tea is a new addition to the complimentary welcome tray. We thought most people would enjoy it more than a green tea. Of course we are please to offer some coffee as well for those who prefer that particular beverage. We look forward to welcoming you back. The whole team is at your service! Best regards,

8/10 Good

Verified traveller

Liked: Staff & service
Good location
Convenient location for Dinan center. Rooms are small but lovely little terrace. Rooms could have been cleaner, hair on floor & bathroom a bit dirty. Service was good.
Stayed 2 nights in Jul 2021
Response from Côme on 5 Aug 2021
Dear Guest, Thank you very much for your support ! We hope to see you again soon ! Best regards,

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best hotels in Dinan.
Very good location. Walking distance to the Castle.
Stayed 1 night in Dec 2020
Response from Cosmo on 31 Dec 2020
Dear Ben, Thank you for your comment ! We are happy your stay was pleasant. It would be our pleasure to welcome you again! Warmest regards,

6/10 Okay

Robbie, Toronto, Canada

Travelled with family
Liked: Cleanliness, staff & service
I liked the good location in this lovely town, easy access to the historic walled city.
Stayed 3 nights in Sep 2019
Response from Guillaume on 29 Oct 2019
Thank you Robbie

10/10 Excellent

Julia A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Guillaume on 27 Oct 2019
Thank you very much Julia. See you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Guillaume on 27 Oct 2019
Merci Anonymous ;)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very helpful the breakfast was very good and overall very relaxing
Stayed 1 night in Sep 2019
Response from Guillaume on 27 Oct 2019
Thank's a lot

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, just out of main town area. Excellent breakfast choice.
Stayed 1 night in Jul 2019
Response from Guillaume Postel on 31 Jul 2019
On behalof the entire team at Hôtel du Château, Dinan, thank you for taking the time to share your experience. We are happy to hear that your stay and our services met your expectations. We hope to see you again soo. Sincerely,

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinan
Hotel is nice, price is just right only down side was no air conditioning.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right beside ramparts and Château
Positives: Great front desk! Very welcoming! Free parking outside the ramparts below the Château, rooms comfortable, 10€ breakfast worth it, kept refilled Negatives: A little mold on shower walls, poor WiFi!
Stayed 3 nights in May 2019
Response from Guillaume Postel on 31 Jul 2019
Thank you for taking the time to leave a nice comment on our establishment. The problem of Wifi is being resolved, for the rest, all bathrooms are currently treated. Having just taken over the establishment, it's small defects will be very soon solved. See you soon

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near perfect.
A couple of rough edges but otherwise perfect.
Stayed 1 night in Apr 2019
Response from Guillaume Postel on 31 Jul 2019
Thank you Martin, see you soon.

10/10 Excellent

TC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel conveniently located to attractions in Dinan. We had a nice continental breakfast buffet in the morning. Check in and check out very easy.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Heather, Bergamo, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - right in the centre. Dinan is such a charming town and well worth a visit. Room was clean and well laid-out. Bed very comfortable. Nice view of the roof-tops too. Staff were helpful - I had reserved a parking space and they kindly marked it with my name - very useful! Only downside was that breakfast was not included and the room rate was a little pricey.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was different than the actual reservation; configuration was not as expected / sold on line which was a disappointment. A/c in rooms is non existent. Rooms are clean but very small; only one small pillow per person and the TV screen is the size of a PC about 24". The room was not quiet and could hear the cars from the street. Service was welcoming and the location is good but the hotel is just ok.

10/10 Excellent

Kimberly, Bronx, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Dinan
Great hotel. Right net to the Chateau to see in Dinan. Good walking distance to places to eat and to the center of town. Overrall, the staff was amazing. The breakfast is a good start to the day. The room was very clean, orderly, and the bathroom good sized. I would definitely stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short stay
Staff were friendly and very helpful indeed. Forgot my power adapter so they loaned me some. Helpful with pram storage and generally very friendly.

8/10 Good

Hanson, San Francisco, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, new hotel.
This hotel seems to be run by young staffers who are multilingual, but cannot always be found. We waited quite a while for someone to show up when we arrived at check-in. One of them seemed on the rude side, but maybe I'm just reading into her behavior too much. The breakfast is pretty average, nothing to write home about. It is available for an additional charge. We got the top floor room in the back, which is probably the only room that will fit four people. Our kids enjoyed going up the spiral staircase to the two loft beds. Our view out the window was nice too, with views of all the Dinan rooftops. The bathroom was functional and clean. WiFi was spotty in that location, so it was best to go down to the lobby for decent bandwidth. Security was good, and they provided us with a parking space in their underground lot. Be sure to try out the tiniest elevator in existence.

8/10 Good

Angela, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel
The hotel is newly renovated and rooms are clean and comfortable. Rooms and good value. You need to reserve parking, otherwise park in the streets or in public parking lots.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay away from the crowd
Cute place, nice room. Even had a view of the guard tower. Got me a parking space even though I forgot to reserve one.

8/10 Good

Brian, Scotland

Liked: Cleanliness, property conditions & facilities, room comfort
Short stay in Dinan
Enjoyed the stay despite the rather frosty reception we received from the young lady on reception, the one in the evening was much better, she even smiled! The rooms were rather small but perfectly adequate for a short stay, and very clean with comfortable beds and beding.

10/10 Excellent

Brenda, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to restaurants
Lovely, modern hotel . Plenty of parking in main square . Convenient for restaurants and shops .

10/10 Excellent

Shane, Johannesburg, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Hotel in Dinan
We enjoyed our stay at this quaint hotel. The staff was friendly.

6/10 Okay

Lin, Melbourne

Disliked: Room comfort
Good location
Small room. Banged my head on wall-mounted TV twice as very little room to move in bedroom!

10/10 Excellent

Julie, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous little town and excellent hotel
The hotel is very nicely appointed. , It's tricky to get to on a one way street- best to turn off at the street before and approach from the back. The staff were extremely helpful. We loved the town and the hotel. It's a little pricier than some, but worth it. If you want hotel parking, book it in advance. . Otherwise there is free parking quite close, but it fills up on weekends.

8/10 Good

Lesley, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect ...
A really well located hotel just a short walk from the centre of Dinan. Beds were really comfortable and we all slept really well in spite of some traffic noise. Everywhere is spotlessly clean and the reception staff were very helpful. Tea and coffee making facilities would have earned it a 10/10.

10/10 Excellent

Donkey, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay en route to St Malo ferry
Friendly greeting. English was spoken although I did not require this personally. Efficient reception process on arrival and departure. Clean, modern hotel. Additional guidance offered by staff - i.e. map of town volunteered and directions to restaurants etc

8/10 Good

Rita Kenney, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very pleasant stay Only small criticism, the breakfast area was too small for the amount of guests and it would have been nice to have tea and coffee making facilities in the room , but overall very nice stay