2/10 Terrible
Wayne
Travelled with partner
12 Apr 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This seedy hotel deserves a MINUS 10 rating. The room was filthy and poorly maintained. The floors were soiled with ground-in dirt. One caster wheel on the desk chair fell off when the chair was moved or sat upon. When called to the attention of the desk clerk, he said, "I'm not authorized to exchange chairs in the room." I left it with him. It wasn't replaced until the next morning. The internet was out upon arrival. Though I was assured that it would be fixed that evening, when I inquired the next morning because it STILL wasn't working, I was informed that "the big guy upstairs" was to call the servicer at 10AM, fully SIXTEEN HOURS after bringing the issue to the hotel's attention. (I was told by another guest that the wifi was working in the breakfast room, then added, "The desk clerk will deny it, though.") It NEVER worked in the room during my 2-night stay. Everything is substandard with no evidence of routine maintenance. The desk lamp was completely destroyed with the exception of its power outlet. The laundry equipment is old and disgusting. There was no facial tissue, the toiletries consisted of 2 pump bottles, shampoo and body wash. The morning desk clerk said she was on her 3rd day on my first morning. She was gone the next day - a wise decision in my opinion. No one was at the front desk. Management was never visible during business hours. Need I add that this is a hotel owned by people from the subcontinent of Asia? Fill in the blanks. GO ELSEWHERE - I WILL!
Wayne
Stayed 2 nights in Apr 2024