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Reviews of Holiday Inn Express Hotel & Suites Corinth, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Corinth, an IHG Hotel
2106 US Hwy 72 W & Hwy 45 Bypass, Corinth, MS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 366 out of 596 reviews" "
Rating 8 - Good. 167 out of 596 reviews" "
Rating 6 - Okay. 43 out of 596 reviews" "
Rating 4 - Poor. 10 out of 596 reviews" "
Rating 2 - Terrible. 10 out of 596 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Polly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome!! Very friendly!!
Stayed 2 nights in May 2024

6/10 Okay

Bob

Travelled with family
Slow service for check-in/check-out dirty and torn towel
Stayed 1 night in May 2024

10/10 Excellent

Bennie

Easy
Stayed 1 night in May 2024

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service minus the construction going on
Stayed 2 nights in Apr 2024

10/10 Excellent

chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off of the interstate. Good price. Clean.
Stayed 1 night in Apr 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Holly, Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Kirby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Quinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Regan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They changed my reserved room because someone would not leave their room. So after confirming the change my family drove down to Mississippi. I was given a key to an occupied room. When we came back to the desk to get the room we had reserved a week earlier they said there was a mistake and they did not have any available rooms for my family. It was 8:00 at night and my family of 5 did not have a room to stay in. Very very poorly run. Need to have my money refunded.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Stayed 1 night in Mar 2024

2/10 Terrible

josh

Liked: Cleanliness, staff & service, property conditions & facilities
They overbooked and I had to find another place to stay while on my way there. I am glad the night shift manager checked and called but that was the least they could do.
Stayed 1 night in Mar 2024
Response from Whitney Behel, AGM on 19 Mar 2024
I am so sorry for this happening. We are currently in the process of investigating this discrepancy between our room inventory balancing and 3rd party availability. You are welcome to call ahead to validate your online booking in the future to ensure your stay will be accommodated.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms with great amenities. Staff very friendly and helpful.
Stayed 5 nights in Mar 2024
Response from Whitney Behel, AGM on 19 Mar 2024
Thank you so much! We look forward to seeing you again!

10/10 Excellent

Kathy

Stayed 1 night in Mar 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who checked us in was incredibly friendly.
Stayed 1 night in Mar 2024
Response from Whitney Behel, AGM on 19 Mar 2024
The guy at the front desk thanks you for your incredibly friendly compliment! Thank you for choosing Holiday Inn Express Corinth!

6/10 Okay

Jeffrey, Crofton

Business traveller
Liked: Amenities, property conditions & facilities
In todays world, it is critical to have the ability to conduct business when travelling. The wifi never worked during my entire stay. When I informed the front desk staff, she was not helpful and did not seem to place much importance on my concern.
Stayed 2 nights in Feb 2024
Response from Whitney Behel, AGM on 19 Mar 2024
We are meeting with ATT today to resolve this issue. I am so sorry for the inconvenience of this. Future forward, feel free to ask for a manager if there's anything you need. My front desk should have moved your room closer to the office to ensure you had wifi access. It is my expectation that hotel wide wifi access will be resolved and available soon, however. Thank you for your comments as it helps me to counsel staff and focus on what we need to improve.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were not offered snacks or bottled water on check in like last time. No freshly baked cookies either.
Stayed 1 night in Feb 2024
Response from Whitney Behel, AGM on 19 Mar 2024
I am so sorry. This is unacceptable. I have counseled my front desk staff now on this matter. Feel free to call and ask for Whitney directly if you ever have any issues. I will bake all the cookies personally and hand deliver them to your room if need be. You can have all the snacks, waters, and cookies your heart desires. I hope you give us another chance to make it right and stay with us again in the future.

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Staff at front desk very friendly.
Stayed 1 night in Feb 2024
Response from Whitney Behel, AGM on 19 Mar 2024
Thank you so much!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We got water bottles & Chex mix when we checked in plus fresh hot baked cookies later. Just remodeled & very nice. No hot breakfast, though.
Stayed 1 night in Feb 2024
Response from Whitney Behel, AGM on 19 Mar 2024
Thank you for your review. We normally have omelets, scrambled eggs, biscuits and gravy, bacon, and sausage available with cold food items for breakfast. I am curious what time you left because we may need to serve breakfast earlier if our wonderful guests like you are not getting the opportunity to experience all the hot deliciousness.

10/10 Excellent

Valerie, Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great staff
Stayed 1 night in Jan 2024
Response from Whitney Behel, AGM on 19 Mar 2024
Thank you!

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Whitney Bethel, AGM on 27 Jan 2024
Thank you, Ryan! We love you and look forward to seeing you again soon!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Gary, St Paul

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were nice. Property is very old
Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out
Stayed 1 night in Dec 2023

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice holiday feel and hot cocoa bar.
Stayed 1 night in Dec 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience. Very nice staff, so clean, comfortable. Breakfast was well stocked and overall very good. Highly recommended
Stayed 1 night in Dec 2023

10/10 Excellent

Cylestine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three day stay !!
Our room was a nice size, we stayed 3 nights. We Didn't ask for anything from house keeping but im sure they would have done anything for us !! The only issue we had was the breakfast. I am a celiac ( gluten-free) person and there wasn really anything there for me to eat. The first morning the lady looking after the breakfast area found me a tangerine in the back. Would be great to see gluten-free muffins,gluten-free cereal, etc. I also started finding ants in our room. Not sure where they came from ?. Still a nice hotel and we would stay again !!
Stayed 3 nights in Nov 2023

10/10 Excellent

tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and nice breakfast.
Stayed 3 nights in Nov 2023
Response from Front Desk Staff on 30 Nov 2023
Thank you for your review. We are glad you enjoyed your stay with us.

10/10 Excellent

Virginia

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

There is only one luggage cart at each of two entrances. I would think that there are many times when they are not available. The omelets were brought out cold.
Stayed 1 night in Nov 2023

8/10 Good

Shannon

Stayed 1 night in Nov 2023
Response from Front Desk Staff on 30 Nov 2023
Thank you for your review. We are glad you enjoyed your stay.

6/10 Okay

John E

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean facility. Loud! Not sure I got 3 hours of sleep total in 8 hrs😞
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast area and surroundings. Nice room features!!
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Robert

Stayed 2 nights in Oct 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
It was confusing when you first drive in. There appears to be two hotels together. Holiday Inn and Enconolodge. I almost cancelled my reservation because I didn’t know what adventures I was in for! I liked that it was easy access to my reason for my stay. I liked the pool area and sat outside to relax and breakfast was adequate. The update to the hotel looked like it was superficial. There were remnants of the old decor.
Stayed 5 nights in Sep 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely well run hotel easy to get there easy check in. 5 stars all the way around.
Stayed 1 night in Oct 2023

8/10 Good

William

Travelled with family
Stayed 1 night in Oct 2023

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service
Don’t bring your luggage inside when checking in….have to drive around to your room
Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personable and helpful staff Very clean and neat
Stayed 1 night in Oct 2023

8/10 Good

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kathy

Stayed 1 night in Sep 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly place to stay.
The staff was very friendly and welcoming. The room was nice and clean.
Stayed 1 night in Sep 2023