All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for your feedback Jean, I am happy to read that you enjoyed your stay. Best regards,
10/10 Excellent
Bryan
23 May 2024
Bryan
Stayed 5 nights in May 2024
Response from Steen on 25 May 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
We had fantastic city views from our rooms and it was easy to get round the hotel. The breakfast was very good and the staff were very helpful. Really enjoyed the stay and will go back as we have relatives in Denmark. Thank you.
Lee
Stayed 3 nights in May 2024
Response from Steen on 21 May 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
4/10 Poor
James
Travelled with group
17 May 2024
Disliked: Amenities
Room was absolutely tiny. They only service your room if you book this in advance and not as a matter of course. This meant that even when I requested clean towels from the chamber maid she said I had to book this request with reception annd couldn’t give me the clean towels (!). It was extremely expensive. The decoration is tired (it was the same as when I stayed here ten years ago). They asked me on arrival if I wanted to upgrade for a further £ amount because the room they had allocated me was tiny (!). Breakfast was disorganised and chaotic and not much variety or choice.
James
Stayed 5 nights in May 2024
Response from Steen on 21 May 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Great stay at the Scandic Copenhagen. Close to walk to Central Station, local parks and businesses. Buffet breakfast was amazing, great views to watch people passing by. Only suggestion would be to equip the room with a small fridge.
Benjamin
Stayed 3 nights in May 2024
Response from Sedef on 11 May 2024
Thank you for your feedback. We hope to see you again one day.Best regards Scandic Copenhagen
This hotel is an easy 5 minute walk to Tivoli Gardens, and van easy walk to Vesterbro, Nyhavn, shopping in Stroget.
The continental breakfast has many delicious choices, from crepes with milk or dark chocolate, or jam, to robust breads, eggs, meats (even liver pâté!), Danish cheeses, croissants, fresh fruit amd yogurts!
Lidia
Stayed 2 nights in May 2024
Response from Steen on 9 May 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Room was very comfortable and clean. A lovely view across the lake from the 10th floor. Breakfast was really nice with a wide variety of hot and cold food, including Danish meats and cheese and a waffle maker.
When we were checking out we went to use the lockers downstairs to store our luggage. After we paid, the locker that opened was already full of someone else’s luggage. The staff were helpful in sorting it out and storing our luggage for us, but it isn’t great that the automatic lockers can go wrong in this way.
Steven John
Stayed 4 nights in May 2024
Response from Steen on 9 May 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
This hotel should only be a 3-star at absolute most. "Double" room was tiny with the bed up against the wall and a tiny pillow half the width of a normal pillow. Curtains were too small for the window. The rooms have no extra comfort features (e.g. no mini fridge, not even a box of tissues) but they offer to upgrade you at check-in .. for a fee!!
Additionally, the room was filthy, gritty bits all over the floor. We even found a booger wiped on the wall next to the bed - beware occupants of room 727.
Had high hopes based on previous reviews but would not recommend.
Paige Marie
Stayed 3 nights in Apr 2024
Response from Niklas Mølgård. on 4 May 2024
Dear Paige MarieWe extend our sincerest apologies for the disappointing experience you encountered during your recent stay at Scandic Copenhagen. It deeply troubles us to learn that your expectations were not met, and for this, we are truly sorry.Your feedback regarding the amenities of the room, as well as the cleanliness issues you encountered, is of utmost concern to us. We strive to provide our guests with comfortable accommodations and impeccable service, and it is disheartening to hear that we fell short in this instance. Rest assured, your comments have been shared with our housekeeping for immediate action to prevent such occurrences in the future.We understand the frustration caused by the lack of comfort features in your room and the offer for an upgrade at an additional cost. Your feedback highlights areas where we can improve our offerings and communication with our guests. We will review our policies and procedures to ensure that we provide transparent and fair options for our guests to enhance their stay.Please accept our sincere apologies for any inconvenience caused, and know that we take your feedback seriously as we continually strive to enhance the guest experience at Scandic Copenhagen. We would be grateful for the opportunity to regain your trust and welcome you back for a much-improved stay in the future.Best regards,Niklas MølgårdScandic Copenhagen Reception
10/10 Excellent
Patrick Marcus
29 Apr 2024
Patrick Marcus
Stayed 4 nights in Apr 2024
Response from Steen on 21 May 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Good hotel, staff a little pushy on the upsell at check-in, well kept hotel. Booking breakfast times seems a little archaic but always a good selection available. Very convenient location wise and hotel clean throughout. Would stay again.
Nathan
Stayed 4 nights in Apr 2024
Response from Paula - Reception on 27 Apr 2024
Dear NathanThank you for leaving us a feedback. I am happy to read that you enjoyed your stay. We decided to have a booking system for breakfast, in order to give the best service as possible when we are fully booked. We hope to see you again in the future. Best regards,
Nothing to write home about. Rooms are spacious but not particularly comfortable. Standard rooms have no hand cream/body lotion (essential as water is soooo hard) or tea/coffee making facilities which is disappointing. Restaurant however does very good food. Bar prices are exorbitantly.
Carron
Stayed 5 nights in Apr 2024
Response from Steen on 20 Apr 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Nice hotel in a good location, close to Tivoli and 10 min walk to central area but still needed to get subway to other areas. Nice breakfast and rooms do the job, shame no pool or entertainment for kids.
Paula
Stayed 3 nights in Apr 2024
Response from Sedef on 16 Apr 2024
Thank you for your feedback and time taken to answer.We hope to see you again one day.Best regards Scandic Copenhagen
Great hotel, very convenient location for central Copenhagen and easy to get around. Staff all pleasant and friendly, breakfast very good. The only thing that would have made it better is if they had tea/coffee in the rooms
Catherine
Stayed 4 nights in Apr 2024
Response from Paula - Reception on 13 Apr 2024
Dear Catherine, thank you for your feedback. We have different types of rooms and the ones with coffee and tea included are our superior and suites rooms. We hope to welcome you one more time :) Best regards,
A great stay with friendly staff and nice sized room. A plus is the fantastic breakfast..one of the best buffet breakfasts I've ever had
John
Stayed 3 nights in Apr 2024
Response from Steen on 10 Apr 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Hotel is very close to the train station, clean, warm during the winter.
Susan
Stayed 4 nights in Mar 2024
Response from Steen on 5 Apr 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
10/10 Excellent
Janice
Travelled with group
19 Mar 2024
Very pleasant stay at Scandic Copenhagen friendly helpful staff spacious room great view central location and amazing breakfast
Janice
Stayed 3 nights in Mar 2024
Response from Front Desk on 20 Mar 2024
Dear Janice,Thank you for your feedback, it is highly appreciated.Best regards,
6/10 Okay
Fabio
6 Mar 2024
Fabio
Stayed 4 nights in Mar 2024
Response from Steen on 29 Mar 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
It is close to CPH center, but about parking is not good.
Ericka
Stayed 4 nights in Dec 2023
Response from Steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
10/10 Excellent
Wendy
3 Jan 2024
Great location, good choice for breakfast, welcoming staff
Wendy
Stayed 3 nights in Dec 2023
Response from Steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
We always stay at the Scandic when we visit Copenhagen, which is usually once or twice a year, as it is always excellent in every respect. Very central to city too.
christina
Stayed 4 nights in Dec 2023
Response from Steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
10/10 Excellent
tsaiming
31 Dec 2023
tsaiming
Stayed 5 nights in Dec 2023
Response from Steen on 20 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
8/10 Good
Jacob Lebovitch
26 Dec 2023
Jacob Lebovitch
Stayed 3 nights in Dec 2023
Response from steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
I didn't like the limited vegan options for breakfast.
Julie
Stayed 2 nights in Dec 2023
Response from steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Hotel was in a good location if Tivoli Gardens is your main focus. Indre by was a bit further ..all in all nice hotel. Breakfast was the same everyday which wasn’t bad either.
Savera
Stayed 3 nights in Dec 2023
Response from steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
10/10 Excellent
Duncan
11 Dec 2023
Duncan
Stayed 1 night in Dec 2023
Response from steen on 19 Jan 2024
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Enjoyed a fab few days here. Would stay again. Staff helpful and friendly, great breakfast and good location
David
Stayed 4 nights in Nov 2023
Response from Liene on 7 Nov 2023
Dear David.Thank you for your review and time taken to answer. We are glad to hear that you enjoyed your stay here with us.We hope to see you soon again.Best regards Front Desk
Thank you for taking the time to write us a review.We hope to see you again!Best regards,
8/10 Good
Angiolina
17 Oct 2023
Angiolina
Stayed 3 nights in Oct 2023
Response from steen on 18 Oct 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
We always stay at the Scandic when we visit family in Copenhagen and have never been disappointed! The hotel
staff are friendly and helpful, the room is a good size, clean and comfy. Breakfast is great. The hotels location means all parts of the city are easily accessible. Compared to other hotels in the city the Scandic offers really good values for money. We will definitely use the hotel again
christina
Stayed 3 nights in Oct 2023
Response from Liene on 16 Oct 2023
Dear Christina.Thank you for your feedback and time taken to write a review. We are happy to hear that you enjoy your stay here with us. And we hope to see you soon again.Best regards Front desk.
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
6/10 Okay
Carolyn
24 Sept 2023
Carolyn
Stayed 2 nights in Sep 2023
Response from Steen on 17 Oct 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
8/10 Good
Erik
Business traveller
20 Sept 2023
Liked: Cleanliness, staff & service, room comfort
Erik
Stayed 3 nights in Sep 2023
Response from Steen on 23 Sept 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Rooms are large, clean, bright and functional and the beds are standard for Scandinavia (narrow singles) but comfortable. The only slight niggle is that the lifts are small and often crowded. Because of the size of hotel, the breakfast buffet was very crowded and chaotic, but adequate.
Harry
Stayed 3 nights in Sep 2023
Response from Paula on 20 Sept 2023
Dear Harry,Thanks for your review and taking the time for it. We are glad to read that you had a nice experience with us, even though we were fully booked.We hope to see you again!Best regards,Reception
After recent negative reviews I was a little worried about what I had booked. However, the staff were great, my room was perfect for what I needed and was clean (I was attending a conference and so only really there to sleep), breakfast great and a nice lobby to sit with cubicle seats which were good for reading/sorting what the plan was for the day.
Location great as well as other reviews.
Deborah
Stayed 3 nights in Sep 2023
Response from Oguzhan / Front Desk on 13 Sept 2023
Hi Deborah, Thanks for your feedback and thanks for taking your time to write a review. We are very happy to hear that you had a nice stay her with us. We hope to see you again soon.Best regards, Scandic Copenhagen Team
6/10 Okay
Roberto, Bristow
Travelled with family
11 Sept 2023
Liked: Staff & service
They never came to clean our room even after asking for it. But overall it’s in a great location and the staff was really friendly.
Roberto
Stayed 5 nights in Sep 2023
Response from Nicolai on 14 Sept 2023
Dear RobertoThank you for your review! Im glad you liked the location, but im sorry to hear about the cleaning. That is our fault, and it shouldn't happend if you booked the cleaning!We still hope to see you againBest regards
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Upgraded to a suite on the 19th Floor. Well worth the upgrade. Great views and two good sized rooms
Michelle
Stayed 1 night in Aug 2023
Response from Paula on 4 Sept 2023
Dear Michelle,Thanks for your review. We are very happy to read that you had a great stay with us and that you enjoyed the upgrade :) We hope to see you soon!Best regards,
6/10 Okay
Zvia
1 Sept 2023
Disliked: Property conditions & facilities
There was a problem in our room. water in the sink and tub
didn't go down
Zvia
Stayed 2 nights in Aug 2023
Response from Team Scandic Copenhagen on 1 Sept 2023
Dear OrbitzThank you for your review. Your comment has been noted. We hope to see you again!Best regards
10/10 Excellent
Steve
31 Aug 2023
Liked: Property conditions & facilities
Steve
Stayed 4 nights in Aug 2023
Response from Team Scandic Copenhagen on 3 Sept 2023
Dear SteveThat is awesome to hear that you enjoyed the stay with us. Hopefully you will be our guest again in future.Best regardsFront Desk Team
2/10 Terrible
Judith
31 Aug 2023
Judith
Stayed 2 nights in Aug 2023
Response from Steen on 23 Sept 2023
Thank you for your feedback and time taken to answer.Your Comments have been noted.We hope to see you again one day.Best regardsScandic Copenhagen (Steen)
Dear Vadim,Thanks for taking the time to writing us a review. We are very happy to see that you had a great stay with us :)We hope to see you soon!Best regards.Reception