Terrace/patio

Reviews of Generator Copenhagen

2 out of 5
Generator Copenhagen
Adelgade 5, Copenhagen

Reviews

8.0

Very good

Rating 10 - Excellent. 318 out of 1002 reviews" "
Rating 8 - Good. 436 out of 1002 reviews" "
Rating 6 - Okay. 144 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Expensive parking
Stayed 1 night in Dec 2023
Response from Generator Copenhagen Front Desk on 12 Dec 2023
Dear Johan,thank you for your excellent marks! Please note that the parking doesn't belong to the hostel. It was a pleasure to have you here and we look forward to welcome you back soon! Kind regards

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from Generator Copenhagen, Front Desk on 19 Sept 2023
Dear Guest, we're thrilled to receive your positive review! Our team takes pride in ensuring agreat stay for all our guests.Generator Copenhagen, FrontDesk

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2023
Response from Generator Copenhagen, Front Desk on 16 Sept 2023
Dear Anne-Marie, we're pleased to hear you found our location convenient for your explorations. It'simportant to us that you had easy access to the city's attractions. We hope you enjoyed your stay.

6/10 Okay

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Generator Copenhagen Team on 13 Sept 2023
Thanks for your rating Alison!

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Didn't find towel in bathroom or anywhere else.
Stayed 1 night in Aug 2023
Response from Generator Copenhagen Team on 8 Sept 2023
Hi Helen, thank you for your feedback. The room type you have booked doesnt include towels, only bed linens. You are always welcome to rent the towel at the reception. Kind regards!

8/10 Good

George

Liked: Staff & service, amenities
Great location. Staff were all nice. There’s a bar on ground so bring earplugs if you’re having a night in.
Stayed 2 nights in Aug 2023
Response from Generator Copenhagen on 3 Sept 2023
THAnk you for your reveiw George! We appreciate it!

10/10 Excellent

Ayaz

Stayed 3 nights in Aug 2023
Response from Generator Copenhagen Team on 22 Sept 2023
Hi Ayaz, thank you for an amazing rating! :)

10/10 Excellent

Gregory

Stayed 2 nights in Aug 2023
Response from Generator Copenhagen on 22 Aug 2023
Thank you Gregory!Hope to see you again some other time :)

2/10 Terrible

David

Disliked: Property conditions & facilities
We payed 210 dollars for a hotel and we got a youth hostel. There were no towels, there was a lot of music at night that we could hear from the room..we could not sleep for a long time. It is too expensive for what it was. The only thing that we like was the location.
Stayed 1 night in Aug 2023
Response from Generator Copenhagen Team on 17 Aug 2023
Hi David, thank you for taking the time to leave us a feedback. We indeed are a hostel and very proud of it. Were sorry to hear your room didnt meet your expectations. Kind regards!

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Great hostel, nice room, large , right in the centre of Copenhagen
Stayed 1 night in Aug 2023
Response from Generator Copenhagen Team on 15 Aug 2023
Thank you for an awesome review Trevor - we highly appreciate it. :) Hope to see you another time again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a huge hostel in a prime location, so you see all kinds of travellers. Despite the size, they only have one slow elevator, so it was very hard to catch it. They don’t store your luggage for you, so you have to pay to use the locker. Location was absolutely great, and the room for 6 people was a decent size. Friendly staff but the check-in process was too long—had to wait a very long time at 2 pm because everyone was checking in at the same time. No AC (like most European buildings), so we kept the window open the whole time.
Stayed 2 nights in Jul 2023
Response from Generator Copenhagen Team on 8 Aug 2023
Hi there! Thanks for your thorough review and feedback. We do have 3 elevator in the building, the first one is slower because it is usually used the most but there are 2 other elevators. Our reception is open 24 hours so you can always come and ask, the staff is eager to help with whatever they can. Thanks again and hope to see you some other time in generator copenhagen or any other locations!

10/10 Excellent

STEVEN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Adequate
Stayed 2 nights in Aug 2023
Response from Generator Copenhagen Team on 8 Aug 2023
Thanks for the review Steven! Hope to see you soon again :)

8/10 Good

Jacqueline

Travelled with group
Liked: Staff & service
Average hotel in a good location just north of city center. Typical European room - small but okfor two. Somewhat on the noisy side between rooms and from street with windows open.
Stayed 5 nights in Jul 2023
Response from Generator Copenhagen on 4 Aug 2023
Hi Jacqueline, thank you for staying with us and for taking the time to leave us a feedback - we appreciate it. Kind regards!

8/10 Good

Marianne

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Generator Copenhagen Team on 20 Jul 2023
Hi Marianne, thank you for taking the time to leave us a feedback. We hope to see you another time again. Kind regards!

6/10 Okay

leandro, port charlotte

Travelled with family
Liked: Cleanliness, staff & service
The room got too hot on summer and there was no way to cool it down. Windows are big but they just barely open
Stayed 3 nights in Jul 2023
Response from Generator Copenhagen Team on 20 Jul 2023
Dear Leandro, thank you for taking the time to leave us a feedback. . Copenhagen can have the occasional hot summer night, but we usually do not have air con in our buildings. We provide fans to the rooms to help with the heat a bit, but were sorry to hear it didnt cool you down. Thank you for staying with us!

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a great place. Tiny rooms, zero view, from dirty windows that didn’t open, no towels or pillow cases in the room, breakfast poor quality and poor value.
Stayed 3 nights in Jul 2023
Response from generator copenhagen team on 13 Jul 2023
Thanks for sharing your thoughts about your stay David! Your feedback is important to us so we can improve for the better :)

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Generator Copenhagen Team on 13 Jul 2023
Thanks for your rating Peter!

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Grat location, over all adequate hotel. Had loud Tecno music playing until 1am. Elevator didn't work.
Stayed 3 nights in Jul 2023
Response from Generator Copenhagen Team on 5 Jul 2023
Thanks for the review! We appreciate your feedback.

6/10 Okay

Jayne

Travelled with partner
Liked: Property conditions & facilities
The location was great and a quick walk to Nyhavn. Plenty of bars and restaurants around. The room was sooooo hot it was a struggle to sleep. There was a fan in the room but this wasn’t found until day 2 as it was hidden behind a curtain, although the fan didn’t make too much of a difference. Cannot comment on breakfast as we didn’t have it. Staff were great, happy and efficient, apart from one staff member we encountered who was a little curt….maybe having a bad day! We wouldn’t stay here again only due to how hot the room was but the rest of the facilities and location were great
Stayed 2 nights in Jun 2023
Response from Generator Copenhagen team on 4 Jul 2023
Thank you for your thorough feedback Jayne! We appreciate you taking your time to tell us about your stay :)All the best from Gen Team

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities
Where do I start. The only good thing about this hostel is the location. Elevators- 1 and slow af. No comfortable areas indoors to sit. I dont think 2 chairs in the lobby constitutes comfy lounging. The patio is nice but closes at 10 so you're forced to endure the noise of the bar or sit in your room. Sometimes you dont want to be in either location. Housekeeping was awful. My friend stayed 5 nights and had her sheets changed the night before she checked out. What is the point of that? I stayed a week and had to do it myself because housekeeping didnt and I was sick and didnt want gross sick sheets. Also never washed the floor or swept. Ive worked housekeeping in suite hotels. Hostels are beyond easy to clean when youre not even making the bed. The lack of effort is abysmal. Music also excessively loud till 1/2am. I get its a hostel but have some consideration. Dublins generator loud music stops at 11. It's much more peaceful. People are paying to be able to sleep at some point. Overall, never again.
Stayed 7 nights in May 2023
Response from ji on 30 May 2023
Dear Ashley, Thanks for your feedback. I am sorry to hear about the rowdy crowd at the street or bat. We are in the city centre of with this some noise does happen. We got 3 elevator in the house. Sorry to know we didnt let you know about it. Thank you for your feedback regarding housekeeping. As for the location, we pleased you enjoyed the locationBest reagrdsjiGenerator Copenhagen

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
I especially appreciate that the was a bar inside the hostell wnd the staff was very friendly
Stayed 4 nights in May 2023
Response from Lucia, Generator Copenhagen Team on 26 May 2023
Dear Felix, thank you for your kind words! :) We hope to see you again another time. Kind regards!

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service
Basic and clean.
Stayed 2 nights in May 2023
Response from Generator Copenhagen Team on 23 May 2023
Thanks for your review and for choosing Generator!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.Clean and safe environment
Stayed 1 night in May 2023
Response from Generator Copenhagen Team on 17 May 2023
Thank you for your nice review David!

10/10 Excellent

Alexander

Stayed 3 nights in May 2023
Response from Generator Copenhagen on 17 May 2023
Thanks for the perfect rating Alexander!

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean place and great staff! Situated in a convenient location in vicinity of a lot of great sights!
Stayed 4 nights in Apr 2023
Response from Lucia, Generator Copenhagen team on 9 May 2023
Thank you for such a lovely feedback Abraham! We hope to see you another time again. Kind regards!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Lucia, Generator Copenhagen Team on 9 May 2023
Hi Alex, thank you for the top rating! :) We hope to see you another time again. Kind regards!

8/10 Good

Vincent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Central location
Stayed 3 nights in Apr 2023
Response from Josephine on 15 Apr 2023
Dear Vincent, thanks for staying. Happy to hear that you enjoyed your time here. We hope to see you back next time! Thanks, Team Generator Copenhagen

6/10 Okay

Cameron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, unfortunately beds and pillows not very comfortable. Can be challenging with the noise from the bar to sleep but location really is amazing.
Stayed 5 nights in Apr 2023
Response from Generator Copenhagen Team on 12 Apr 2023
Thanks for your review Cameron!

6/10 Okay

Oana

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Generator Copenhagen Team on 25 Mar 2023
Thanks for your rating Oana!

6/10 Okay

Kevin

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Feb 2023
Response from ji on 18 Feb 2023
Hi Kevin, Thank you for your time and review. It was nice to have you with us. We really hope you enjoyed the city of copenhagen. Best regardsGenerator Copenhagen

10/10 Excellent

Takeharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2023
Response from Generator Copenhagen on 26 Feb 2023
Thank you Takeharu!

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
good location, convenient for solo travelers
Stayed 3 nights in Feb 2023
Response from Generator Copenhagen on 16 Feb 2023
Hi Julia,a big thank you for the top marks! it was a pleasure to have you here. We appreciate your feedback and hope to see you back again soon :) Cheers, Generator Copenhagen, Eline, Front Desk.

4/10 Poor

Filix

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
A difficult stay
well asee tried to stay pone more night they shoot up the price more than double And we asks one of the cleaning guys to open the door of the room to take our bags he unpolited refuse to do so we had to go to reception and go up again Breakfast was expensive and not great
Stayed 1 night in Dec 2022
Response from Klara, Front desk on 16 Dec 2022
Hi Filix, Thank you for sharing your thoughts about your stay at Generator Copenhagen.The prices for night change daily and frequently due to change in availability. And for security reasons, our Housekeeping team is not allowed to open rooms for any guests, you are supossed to have a card to your room and if not, you can come to ask for an extra key at Reception at any time.Breakfast is optional and you can also see the buffet before you pay.We still hope you enjoyed your stay regardless the problems you are describing.All the best from Generator Copenhagen Team

2/10 Terrible

Michael

Great place to party, but don't expect to sleep
I am a middle-aged solo traveler who needed a budget option for 4 nights in Copenhagen in late November 2022. My trip was somewhat last minute so options were very limited and Copenhagen is a very expensive city. After much hesitation I booked a Thursday to Monday stay at Generator, as it was the only place within my budget. Although I haven't stayed at a hostel in over a decade I had a provide room so I figured I could tolerate it for 4 nights. It was a mistake. There is a bar/night club literally INSIDE the hostel. On Friday and Saturday nights the noise is INTOLERABLE. You can barely hear yourself think; the walls are literally shaking from the noise. It lasts until about 2 am. I actually had to go for a walk because I was feeling like a prisoner in my room. If you are a young person who is going to party hard in Copenhagen for a weekend, then this is the place for you. But I cannot recommend it for any other type of traveler; at least not for a weekend stay (on Thursday the noise was tolerable and on Sunday it was quiet). The shame is that otherwise the hostel was totally fine and what I expected for a 2-star accommodation. But when I book a room, I expect to be able to sleep. If that can't happen because someone decided to put a night club INSIDE the hotel, it cancels out all the positives. Also, a small but annoying detail: they don't offer complimentary baggage storage on your check-out day. You have to rent a locker. I thought that was tacky.
Stayed 4 nights in Nov 2022
Response from Generator Copenhagen Team on 30 Nov 2022
Hi Michael,Thanks for sharing your feelings about your stay.We are sorry that it did not live up to your expectations.Best regards,

8/10 Good

Thomas

Stayed 1 night in Nov 2022
Response from Team Generator on 27 Nov 2022
Hi Thomas, Thank you for the rating and for staying with us. We really appreciate your feedback. Hope to see you again in the future!Best wishes,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good for one night
Dorm rooms are very hot and stuffy, with a bad smell. Staff was personable and friendly.
Stayed 1 night in Oct 2022
Response from JI on 17 Nov 2022
Dear Anonymous, Thanks for your feedback. It's important for us to hear how your stay was, and if there is anything we can improve on. Please know that you can always see our 24h front desk team and we will do our best to sort out any inconvenience you may be experiencing. We will take your feedback on board and hope to see you next time for another great stay. All the best, Generator Copenhagen Team

8/10 Good

DANIEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Ji on 17 Nov 2022
Hi Daniel,We are pleased you enjoyed your stay and look forward to welcoming you back again next time. All the best, Alison, Generator Copenhagen Management

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect budget stay.
If you’re looking for a good budget option for Copenhagen then this place is perfect. First of all the staff are really friendly and helpful. The rooms are spacious enough for a hostel and the shower was very nice. As for the rest of the place it has a fantastic bar area where you could watch all the sports and soak up a great atmosphere, especially at weekends. Happy hour prices were also very good. The fact that it was also so close to all the major things worth seeing was a bonus. All in all for the money a great stay. Would definitely recommend.
Stayed 2 nights in Oct 2022
Response from Sumanji on 1 Nov 2022
Dear Matthew, what a lovely review! It makes us pleased, as we aim to make your stay an enjoyable one. Thank you, and hopefully see you next time!

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice place to stay during our 19 hour layover in Copenhagen! It was just a few minutes walk away from the metro station to drop off our bags in our room and then go explore the city by foot! The room was small as pictured but that was no problem at all for us and it was very clean! We enjoyed the ease with this stay.
Stayed 1 night in Sep 2022
Response from Klara on 25 Oct 2022
Hi Jacob, We are so happy to see such positive review and the amazing feedback. Glad you enjoyed the stay and hope to see you here again some time!Kind regards from Generator Copenhagen Team

10/10 Excellent

hüseyin

Stayed 1 night in Oct 2022
Response from Klara on 25 Oct 2022
Hi Huseyin,Thank you for your review, we are happy to see such high rating!Best to you from Generator Copenhagen

6/10 Okay

Karen

Stayed 2 nights in Sep 2022
Response from Generator Copenhagen Team on 5 Oct 2022
Dear Karen, thank you for taking the time to leave us a feedback. Thank you for staying and wish to see you in the future. Kind regards

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay. Friendly and helpful staff especially the nightshift ones.
Stayed 3 nights in Sep 2022
Response from Sumanji on 22 Sept 2022
Hi Ajay, what excellent feedback! This makes us really pleased, as we aim to make your stay a fun, and memorable one, and we look forward to welcoming you back again soon. On behalf of the team, thank you!

4/10 Poor

Albert

Disliked: Property conditions & facilities, room comfort
An awful experience.
My stay at this hotel/hostel was very bad. Even though I got my own private room with a Queen bed and private bath, I did not enjoy staying there. Although the hostel in general looked good, clean and fairly modern, this did not help me to feel comfortable here. The elevators are super old, slow, crappy and dirty inside, plus, stinky. The floors where the rooms were located did not seem clean either. It felt dusty and a little bit outdated. Once I checked a public restroom on my floor, and it looked pretty bad too. The room I got was very small, its design was basic, maybe a little bit stylish, but everything looked clean and good there. One of the biggest things I hated was no closet to put/hang my clothes. There were a few hangers on the wall, but they were not enough to hang many pieces of clothing. The bed was super hard and uncomfortable, the pillows were awful and uncomfortable too. The biggest thing I hated was no air conditioner in my room! There was a little fan in the room, but its power was not enough to cool down the room. The bathroom in my room was tiny. There was no actual shower stall, the water went just on the floor, and the floor all over bathroom was wet all the time. The sink in the bathroom was super small, I had a very hard time using it to wash my hands or clean my teeth. The bathroom amenities were of an okay quality and smelled fine, but I still used my own. Another issue with my room was bad soundproofing. Wi-Fi was working pretty slow.
Stayed 5 nights in Aug 2022
Response from Generator Copenhagen Team on 5 Oct 2022
Dear Albert, thank you for taking the time to leave us a review - we appreciate your feedback. Were sorry the stay didnt live up to your expectations. We wil work hard to improve and hope to welcome you in the future again. Kind regards!

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy & Convenient
Really good experience. Everyone stays here, from full family reunions to solo travelers. Very convenient option both price and location. The staff is amazing, especially the gentleman that runs the tasty breakfast service. Very clean Hostel. People from around the world make great entertainment. Please research “hostel life” before staying. It can be a bit loud if you are a lite sleeper, bring ear plugs anytime you stay in Hostels.
Stayed 2 nights in Sep 2022
Response from Sumanji on 20 Sept 2022
Hi Kirill, Thank you for your time and review. It was nice to have you with us. Thank you for mentioning our location and the price. Really great to hear that the breakfast gentleman was good. We really hope you also enjoyed the city of copenhagen along with the hostel. We would really like to see you soon. Thank you Best Regards

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The things that were outstanding for this property were the entertainment in the bar, the convenient location, friendliness of the staff, cleanliness, food in the enormous number of restaurants and cafes in the area, and the safety of the area.
Stayed 3 nights in Aug 2022
Response from Sumanji on 4 Sept 2022
Hi Diana, We are happy to hear you overall had a good stay and you loved our location, cleanliness, friendly staff! Thank you for the excellent ratings. Best Regards

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and the communal facilities were brilliant. However, when it came to the room it was incredibly hot, which meant we had to have the windows open all night. We were then woken up at 6am to roadworks right outside the hostel and the acrid smell of burning plastics. I understand that this out of the control of the hostel but there was no effort to make the experience more pleasant by the offer of ear plugs or simply asking how we slept. Also on the weekend the music from the youth hostel and local clubs was so loud, late into the night, that we could feel the vibrations in our room. Which of course made it difficult to sleep.
Stayed 6 nights in Aug 2022
Response from Sumanji on 20 Aug 2022
Hi Emily, Thank you for your time and revew. It was nice to have you with us. Thank you for mentioning our communal facilities and staffs. Sorry to hear about your experience of noise and construction work. We really hope you enjoyed the city of copenhagen. Best regards

6/10 Okay

Tim

Stayed 1 night in Aug 2022
Response from Sumanji on 20 Aug 2022
Hi Tim, it was a pleasure to have you here. We appreciate your feedback and hope to see you next time! Team Generator Copenhagen

2/10 Terrible

Claudia, QUITO

Business traveller
.
Stayed 1 night in Aug 2022
Response from Sumanji on 20 Aug 2022
Hi Claudia, Thank you for your ratings. If you experience issues during your stay you are always welcome to contact our 24 hour open reception who will do their best to solve them right away.

6/10 Okay

Tri Tuong, Greve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2022

2/10 Terrible

george, Windham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you pay you are stuck The room and the hall smell Without AC Room can barely fit 2 people they put 8 people without AC You suffocate
Stayed 1 night in Jul 2022
Response from Sumanji on 3 Aug 2022
Hi George, it was a pleasure to have you here. Copenhagen can have the occasional hot summer night, but we usually do not have air con in our buildings. In reception you can borrow a fan, we are open 24/7. Thanks for your review and see you next time! Team Generator Copenhagen