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Reviews of Hotel Carol Constanta

4 out of 5
Hotel Carol Constanta
Strada Mihail Kogalniceanu, Constanta, CT

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 37 reviews" "
Rating 8 - Good. 13 out of 37 reviews" "
Rating 6 - Okay. 2 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniella

Liked: Cleanliness
Like: Good bed, clean, friendly staff Liked less In order to enter or to access the elevator you need to use staircases. No warning about that and no offer to help with heavy luggage
Stayed 4 nights in May 2024

6/10 Okay

Andrei

Business traveller
Stayed 2 nights in Jan 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy everything here. The bathroom taps, the room the warmness and they was waiting for me at 12 in the night. Highly appreciate
Stayed 1 night in Jan 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here twice and both times the staff was fantastic! The rooms are also sufficient, the beds are comfortable, and the breakfast was the perfect start to my days.
Stayed 5 nights in Oct 2023

8/10 Good

kevin

Liked: Cleanliness, staff & service, room comfort
Secret hideaway
What a wonderful place to stay..staff amazing, food wonderful. Location perfect. Yes the needs some touch up pkaces but i think it adds to the charm. Definitely stay here again 👌
Stayed 4 nights in May 2023

8/10 Good

Moshe Israel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

JULIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional employees Very friendly and helpful I will be more than happy to come again Julian Ionila
Stayed 4 nights in Apr 2023

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfasts, pleasant staff
Stayed 5 nights in Mar 2023

4/10 Poor

Warren

Business traveller
Disliked: Amenities, property conditions & facilities
Not acceptable for business traveler. Property is 2-1/2 stars - definitely not 3 or 4. Staff is friendly; good location.
Stayed 2 nights in Nov 2022

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, and the bed and room were very comfortable!
Stayed 5 nights in Oct 2022

10/10 Excellent

GREG

Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for an overnight stay.
The hotel is a bit dated, but you can't beat the location and the staff.
Stayed 1 night in Feb 2021

8/10 Good

ardeleanu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Carol hotel
The service was great, friendly staff ready to help you anytime with a smile ... very clean a spacious rooms, breakfast was the icing on the cake... Overall Im happy I came to carol hotel... the price for this hotel was very reasonable not want I expected, definitely coming here again
Stayed 1 night in Dec 2020

8/10 Good

Michael

Stayed 1 night in Dec 2020

2/10 Terrible

Isabela

Business traveller
Leave valuables in the room at your own risk
My previous experience was good except that in the last week of my stay, €2,000 and important documents (reimbursable receipts) were stolen from my personal carry on luggage. Though I tried to keep this issue low profile and work with the Manager who had the opportunity to look through my entire luggage convoy, despite the fact that she wasn't wearing gloves in a COVID-19 high season, I was accused of not using the safe which worked only one time in four weeks. The Manager refused to bring the issue to the Director or Owner, and I was compelled to report the theft for further investigation. The staff had a key, and came in my absence daring to breach into my privacy. I should add that I made a transaction of €3,500 in the lobby of this hotel in the presence of an employee. There was a camera that recorded everything, and conveniently, the recording is no longer there. I had overall over $22,000 in my possession but for some reason chose to keep that €2,000 in my carry on luggage. Also, my windshield wiper was broken; management refused by ignorance to provide any information about the act. Overall, I'm disappointed that I had to publicly warn others about the potential risks but moreover, that the narrow window of 3 business days out of 30 days of my stay were not resolved at the lowest possible level. A simple credit for the stay up to the value of €4,357 (totaling the entire value of the loss) would have possibly resolved the issue to somewhat wipe clean the shame.
Stayed 6 nights in Aug 2020

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Isabela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel from ruling of King Carol I
This is the closest hotel at 140 ft elevation from the beach; stairs without a hand rail will take you to 0 elevation. Going uphill is a great workout. The hotel has that romantic vintage feel though there are efforts to improve the amenities. Small refrigerator and tiny safe in the room; shower, hot water (very treasured in my travels and which may be missing at some hotels) make a daily routine quite comfortable. 24/7 pharmacy downstairs. Park and small 24/7 grocery store nearby. Good location except for parking which is public. Great staff and service given the COVID-19 limitations of the entire country. They speak English.
Stayed 7 nights in Aug 2020

8/10 Good

Petar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was incredible! Super special and the staff in the kitchen is sooooo nice!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2019

10/10 Excellent

Robertino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place.
Stayed 1 night in Feb 2019

8/10 Good

Tetsuya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a historical atmosphere of the Carol hotel. Thank you,
Stayed 3 nights in Apr 2024

10/10 Excellent

Shunichiro

Stayed 5 nights in Jan 2024

10/10 Excellent

Bjørn Erik

Stayed 2 nights in Oct 2023

10/10 Excellent

Dominique

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, friendly staff, large breakfast buffet (something for every taste), nice ambience, parking right in front of the house. Just perfect!
Stayed 4 nights in Aug 2023

8/10 Good

Dragos Gabriel, MADRID

Liked: Cleanliness, staff & service
…

10/10 Excellent

Okan

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bel hôtel mais je n'y retournerai pas.
Hôtel situé à quelques pas de la plage de Constanta. Les chambres sont propres et confortables. Le petit déjeuner est assez bon mais très tourné vers le salé. Accueil poli mais un peu rude voire froid. Une atmosphère qui donne pas envie de revenir. Mes coordonnées bancaires, enregistrées sur hotel.com uniquement pour la garantie, ont été utilisées sans m'en avertir et sans mon accord par l'hôtesse d'accueil. Au moment de régler la chambre, l'hôtesse me signale en effet qu'elle s'est autorisée à récupérer mes numéros de carte bancaire, je ne sais comment, et régler mes dépenses.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rannan läheisyys ja hyvät uintimahdollisuudet. Kaupunki oli siisti ja kaikki mitä tarvittiin on lähellä. Pyöreä sänky ei paras mahdollinen, keskeltä notkossa ja kova. Liikenneyhteydet Suomesta huonot. liian pitkä odotus huoneen luovutuksen jälkeen ja Istanbulissa otti voimille
Stayed 11 nights in Aug 2019

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always happy with the stay
Good hotel, great location and a nice breakfast with plenty of options. We often choose this hotel when traveling to Constanta.
Stayed 3 nights in Aug 2019

8/10 Good

RaymondvdHeiden

Liked: Cleanliness, staff & service
De kamer was ruim. Comfortabel bed. De douche vond ik erg krap. De locatie van ik top, op loopafstand van het oude centrum en vlak bij een van de stranden. Bushalte voor de deur. De accommodatie vond ik wel wat verouderd. Verder Ok, maar eerder een 3 dan een 4 sterrenhotel. Ontbijt vond ik niet bijzonder maar voor mij prima.
Stayed 5 nights in Jun 2019