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Reviews of El Lobo Motel

2 out of 5
El Lobo Motel
5411 55 Street, Cold Lake, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 63 reviews" "
Rating 8 - Good. 21 out of 63 reviews" "
Rating 6 - Okay. 4 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rudy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay
Nice motel. Only issue was that check in/out was across the parking lot at affiliated hotel. Ice too
Stayed 1 night in Aug 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nicely renovated, comfortable, and quiet.
Stayed 2 nights in Jul 2023

10/10 Excellent

DOMINIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness
I was pleasantly surprised with the conditiom of the room. The website is a bit confusing with photos from both the El Lobo and Lakeland motel being "sister companies". Wasn't sure what type of room I was booking. One thing I would like implemented for safety reasons is this: when your key card doesn't work and it needs to be reprogrammed, plz as for ID. I went once and my husband went once to have this done. Neither time we were asked to confirm our identity, just given new keys.
Stayed 2 nights in Jul 2023

8/10 Good

Lisa

Stayed 3 nights in Jun 2023

6/10 Okay

Grace

Stayed 1 night in Jun 2023

8/10 Good

Joe

Stayed 2 nights in May 2023

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, renovated rooms, easy access to the rooms. Always look forward to our stay here.
Stayed 3 nights in Feb 2023
Response from Management on 20 Feb 2023
Thank you for the kind review. We look forward to having you stay with us again in the future.

10/10 Excellent

Priscilla

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and refurbished, low pet fee, room cleaned each day
Stayed 3 nights in Jun 2022
Response from Management on 26 Jul 2022
Thank you for your lovely review.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and helpful staff
Stayed 2 nights in Jun 2022
Response from Management on 3 Jul 2022
Thank you for your lovely review. We look forward to having you stay with us again.

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service
Quiet and easy to put our bikes in out of the elements.
Stayed 2 nights in Jun 2022
Response from Management on 3 Jul 2022
Thank you for your lovely review. We look forward to having you stay with us again.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Stayed 1 night in Jun 2022

10/10 Excellent

Zeljko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean motel, and friendly staff, front desk know what they are doing, check in was quick and easy.
Stayed 2 nights in Jun 2022
Response from Management on 3 Jul 2022
Thank you for your lovely review. We look forward to having you stay with us again.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Dale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great property, just didn't like the fact that I had to go to another hotel to check in to this motel. open up the front desk!!
Stayed 3 nights in Feb 2022

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent centrally located motel. Easy access to everything! Nice size room, staff very helpful and friendly.
Stayed 2 nights in Jul 2021
Response from Management on 31 Jul 2021
Thank you for your review. We hope to see you again.

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2020

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
appy
Nice and clean. Great rate and location.
Stayed 1 night in Oct 2020

2/10 Terrible

Katherine, Thompson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from Management on 26 Feb 2020
Thank you for your rating. We hope to be able to host you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Your Hosts on 19 Feb 2020
Dear traveler: Thank you for choosing El Lobo motel for your overnight accommodations, and for taking the time to gift us with a perfect 5 star review. We're delighted that you were delighted, and hope to see you again soon! Kent Murray and your hosts at El Lobo

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, affordable, with full breakfast. 👍
Stayed 2 nights in Feb 2020
Response from Your Hosts on 18 Feb 2020
Dear Barry: Thank you for choosing El Lobo for your overnight accommodations, and for taking the time to gift us with a "perfect 10" review! We are delighted that you enjoyed your comfortable room and complimentary hot breakfast, at a fair rate that fit within your budget. Thanks again for staying with us, and for giving us such high marks. We hope to see you again soon. Kent Murray and your hosts.

10/10 Excellent

Glennda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable
Room was extremely comfortable.
Stayed 1 night in Feb 2020
Response from Your Hosts on 10 Feb 2020
Dear Glennda: Thank you for choosing El Lobo for your overnight accommodation needs, and for taking the time to gift us with a perfect 10 out of 10 stars. We are delighted that you were extremely comfortable here, and hope to see you again sometime soon! Kent Murray, GM

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was next door hit and miss on temp andquality...
Stayed 2 nights in Jan 2020
Response from Your Host on 29 Jan 2020
Dear sir or madam: Thank you for choosing El Lobo for your overnight accommodations, and for taking the time to provide us with the gift of your feedback. We are happy to have received 4 out of 5 stars, and are appreciative of your feedback regarding the complimentary breakfast. Your feedback will be shared with both serving and kitchen staff in The Crossing Grill, where we will make inquiries and monitor and adjust our temperatures and food quality. Thanks again for staying with us, and for your 4 star review. We hope to see you again, in the near future. Kent and your hosts at El Lobo Motel

10/10 Excellent

Kris, Edmonton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open area well kept and clean aslo parking spot has plugin front off your door in this cold weather all in one place
Stayed 2 nights in Jan 2020
Response from GM on 13 Jan 2020
Thank you for the high rating and time to review our property and amenities Kris, we do appreciate your feedback. We're glad you enjoyed your stay, and thank you for choosing our establishment for your accommodation needs. Hoping to be of service to you again real soon. GM.

10/10 Excellent

Lynn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location . Centralized which was important to me. Not knowing the community location was key
Stayed 1 night in Dec 2019
Response from GM on 17 Dec 2019
Thank you for the high rating and time to review our property and amenities Lynn, we do appreciate your feedback. We're super glad you enjoyed your stay, and thank you for choosing our establishment for your accommodation needs. Hoping to be of service to you again real soon. GM.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very clean, good bed and bedding, bathroom was modern, good place to stay short or lond stay.
Stayed 2 nights in Dec 2019
Response from GM on 15 Dec 2019
Thank you for the high rating and time to review our property and amenities, we do appreciate your feedback. We're glad you enjoyed your stay, and thank you for choosing our establishment for your accommodation needs. Hoping to be of service to you again real soon. GM.

10/10 Excellent

Brenda, Edmonton, AB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price. Room renovations are very nice. Breakfast is next door, but food and service are good.
Stayed 2 nights in Oct 2019
Response from GM on 7 Nov 2019
Thank you for your high rating and taking the time to review our motel Brenda, we do appreciate your feedback. I'm super glad you enjoyed your stay and meals. We hope to be of service to you again real soon. GM.

10/10 Excellent

Diane, Laclabiche

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new renovations ..looks stunning...clean...beds are comfortable..i would stay there in the future
Stayed 1 night in Oct 2019
Response from GM on 20 Oct 2019
Thank you for the high rating and time to review our property and amenities Diana, we do appreciate your feedback. We're glad you enjoyed your stay, and thank you for choosing our establishment for your accommodation needs. Hoping to be of service to you again real soon. GM.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from GM on 17 Oct 2019
Thank you for the high rating and time to review our property and amenities, we do appreciate your feedback. We're glad you enjoyed your stay, and thank you for choosing our establishment for your accommodation needs. Hoping to be of service to you again real soon. GM.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good...:)
Great stay, would not hesitate there in the future
Stayed 1 night in Sep 2019
Response from GM on 13 Sept 2019
Thank you very much for your high rating and for taking the time to review our property William, we do appreciate your feedback. Hoping to be of service to you again real soon. GM.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Very clean and comfortable room, newly renovated, as described... Great complimentary breakfast...
Stayed 1 night in Sep 2019
Response from GM on 13 Sept 2019
Thank you for your high rating and taking the time to review our motel William, we do appreciate your feedback. I'm super glad you enjoyed your stay and meals. We hope to be of service to you again real soon. GM.

10/10 Excellent

beanie, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated and very nice rooms. Very comfortable beds, and complimentary breakfast in Lakeland was good.
Stayed 2 nights in Sep 2019
Response from GM on 9 Sept 2019
Thank you for your high rating and taking the time to review our hotel Beanie, we do appreciate your feedback. I'm super glad you enjoyed your stay and meals. We hope to be of service to you again real soon. GM.

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Lovely place. Our room looked like we were the first to stay in it. Sooo clean. Breakfast was good. However because you have to pick from a menu and was brought to us. I had more than I would eat. No juice and only one hot drink. And when I only wanted a quick bite and drink. Would stay again
Stayed 1 night in Aug 2019
Response from GM on 17 Aug 2019
Thank you for your high rating and taking the time to review our motel Sharlene, we do appreciate your feedback. I'm super glad you enjoyed your stay and meals. We hope to be of service to you again real soon. GM.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from GM on 7 Aug 2019
Thank you very much for your high rating and for taking the time to review our property, we do appreciate your feedback. Hoping to be of service to you again real soon. GM.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have too high of expectations, but was very pleasantly surprised
Stayed 2 nights in Jul 2019
Response from GM on 10 Jul 2019
Thank you or the high rating and taking the time to review our property, we do appreciate your feedback. Hoping to be of service to you again real soon. GM.

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was recently renovated. All rooms have a fridge & microwave. Beds are comfortable and not at all worn and saggy. Free breakfast offered at the neighbouring motel was a really good little buffet with real bacon and eggs as well as other choices. Pet fee is a much appreciated flat fee instead of per dog per night. We were there for 3 nights for the dog show and had 5 dogs with us, so this was a BIG PLUS!
Stayed 3 nights in Jun 2019
Response from GM on 3 Jul 2019
Thank you for the high rating and time to review our property and amenities, we do appreciate your feedback. We're super glad you enjoyed your stay, and thank you for choosing our establishment for your accommodation needs. Hoping to be of service to you again real soon. GM.

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019
Response from management on 19 Jun 2019
Thank you. We hope you enjoyed your stay!

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from GM on 21 May 2019
Thank you for taking the time to review our hotel and motel, we do appreciate your feedback. Hoping to be of service to you again real soon! GM.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated. Very clean room. Front desk staff were very friendly. Good location. Complimentary breakfast was excellent.
Stayed 1 night in Mar 2019
Response from management on 1 Apr 2019
Thank you for your review

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated rooms with comfy beds!
Stayed 1 night in Nov 2018
Response from GM on 7 Nov 2018
Thank you for your high rating Tammy, we do appreciate you taking the time to write a review. We hope to be of service to you again real soon. GM.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. Great breakfast. Would recommend this hotel to friends.
Stayed 1 night in Oct 2018
Response from GM. on 31 Oct 2018
Thank you for your high rating and taking the time to review our motel. I'm super glad you enjoyed your stay and meals. We hope to be of service to you again real soon. GM.

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2018
Response from GM on 17 Oct 2018
Thank you for your high rating Chris, it's much appreciated. We hope to be of service to you again soon. GM.

8/10 Good

Dave, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and renovated nicely. Surprising. Beds were excellent . Just make sure to take a second floor unit or one that is far away from the main entry area. The Main Entry is where the rough-necks hang around to smoke and yak loudly until all hours.
Stayed 1 night in Sep 2018
Response from GM on 19 Sept 2018
Thank you for your high rating and great review Dave, it's much appreciated. Our policies are strict regarding any noise after 10:00 pm, if you experience that again please dial reception and they will send the security to investigate and take the necessary action. Once again thanks for staying with us and we hope to be of service to you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated and clean.
Stayed 2 nights in Sep 2018
Response from Manager on 10 Sept 2018
Thank you for staying with us.

8/10 Good

Colleen

Perfect for our needs
It was good for our needs, and pet friendly
Stayed 3 nights in Aug 2018
Response from GM on 5 Sept 2018
Thank you for the high rating, and thank you for choosing our property. We hope to be of service to you again real soon. GM.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable clean friendly coffee shop about to be renovated
Stayed 3 nights in Jul 2018
Response from Management on 25 Jul 2018
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Manager on 18 Jun 2018
Thank you for your rating.