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Reviews of Hampton Inn & Suites Cody

2.5 out of 5
Hampton Inn & Suites Cody
8 Southfork Road, Cody, WY

Reviews

9.6

Exceptional

Rating 10 - Excellent. 242 out of 301 reviews" "
Rating 8 - Good. 47 out of 301 reviews" "
Rating 6 - Okay. 6 out of 301 reviews" "
Rating 4 - Poor. 4 out of 301 reviews" "
Rating 2 - Terrible. 2 out of 301 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suzette, Billings

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new facility allows pets and provides bags to pick up the waste. Good night's sleep.
Stayed 1 night in May 2024

10/10 Excellent

Sandra, Hamburg

Fantastic hotel and staff. The rooms are spacious and very comfortable. They have an indoor pool and a covered hot tub outside. There is a great space outside to sit. The staff was helpful and very nice. The free breakfast had many food options and very good
Stayed 3 nights in May 2024

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest available hotels in Cody. Great rooms and breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

ELAINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well-maintained. Only complaint was hot tub was too hot!
Stayed 2 nights in May 2024

10/10 Excellent

Shahriar

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent.
Stayed 1 night in May 2024

10/10 Excellent

Johnathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it!
Stayed 2 nights in Apr 2024

10/10 Excellent

steven, winnemucca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was so nice to walk in and have friendly people at the front desk and a super clean room!
Stayed 1 night in Apr 2024

10/10 Excellent

jeff

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Very nice courteous staff
Stayed 1 night in Mar 2024

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Hotel was very nice. Room was clean and new. Very good experience overall.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kassia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool, large room, very comfortable
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacquelyn

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, we didn’t stay long but always enjoy Hampton Inn!
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Jess at the front desk is very friendly and knowledgeable of the area.
Stayed 1 night in Mar 2024

6/10 Okay

kathryn

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We had a broken sink from the minute we checked in. We reported it to the front desk but it never got fixed.
Stayed 2 nights in Mar 2024
Response from Nate - GM on 5 Mar 2024
Hello! Thank you for taking the time to provide us with your feedback. I send my apologies on behalf of the hotel for your experience. We're going to follow up on the sink issue in the room you were in to ensure it's fixed up for future guests. Please give us another chance by staying with us on your next trip through Cody. I promise you a better experience!

10/10 Excellent

Colby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Nate - GM on 5 Mar 2024
Thanks for the great feedback!

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was great. The room was perfect and clean. Will definitely make this our go to for the future.
Stayed 2 nights in Feb 2024
Response from Nate - GM on 5 Mar 2024
This is what we love to hear! Thank you so much!

10/10 Excellent

Brittany

Travelled with family
Stayed 1 night in Feb 2024
Response from Nate - GM on 5 Mar 2024
Thanks for the great feedback!

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice to stay here. Friendly staff. Great breakfast.
Stayed 1 night in Feb 2024
Response from Nate - GM on 5 Mar 2024
Thanks so much for the kind words!

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Comfortable
Clean, comfortable and friendly staff. No complaints and good breakfast.
Stayed 1 night in Jan 2024
Response from Nate - GM on 5 Mar 2024
Thank you so much. We're so glad you enjoyed your stay!

2/10 Terrible

Tyler

Stayed 1 night in Jan 2024
Response from Nate - GM on 5 Mar 2024
Thank you for taking the time to provide us with your feedback. I'm sorry we missed the mark for you and your experience was not 10/10. We hope you give us another chance by staying with us again on future travels.

8/10 Good

Sydni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are excellent. The hotel itself is nice. The rooms are comfortable and clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Stayed 1 night in Dec 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great place! We loved our stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Francine F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff were outstanding - extremely friendly and always so helpful!
Stayed 2 nights in Nov 2023

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Would definitely stay again
Stayed 1 night in Oct 2023

10/10 Excellent

Amanda

Liked: Cleanliness
Stayed 5 nights in Oct 2023

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recommend this hotel. The beds were comfortable. The breakfast had many choices of hot and cold items.
Stayed 1 night in Oct 2023

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was extremely beautiful and I would absolutely stay there again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel. Everything was great including the breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Jackie

Stayed 1 night in Oct 2023

8/10 Good

Doug

Stayed 1 night in Oct 2023

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the front desk worker last night, she had a full lobby and handled everything very professionally. Loved the kind, calm and helpful service she provided.
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! Super convenient and close to many different places to eat. Beautiful view!
Stayed 1 night in Oct 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at the front were so very nice during my stay and helped out anyway they could!
Stayed 2 nights in Oct 2023

8/10 Good

Laurinda

Travelled with family
Liked: Cleanliness, staff & service
The area was nice and location of the hotel was great. There was a scent as soon as you walked into the lobby and everything smelled of this throughout the hotel. They did not offer decaf coffee at the breakfast!
Stayed 1 night in Sep 2023

8/10 Good

Doug

Real nice place
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

George

Stayed 1 night in Sep 2023

8/10 Good

Harlon

Liked: Cleanliness, staff & service
Would have done 5-stars across the board, but cannot due to low level of staff and poor breakfast service. The staff at check-in was excellent (there were two people), but each day after there was only one person on staff checking in folks and handling the property. Fire pit did not work and the receptionist was having to troubleshoot as no maintenance person was on staff and she was too busy checking in people to address it…again, she was excellent and I wouldn’t be surprised if she leaves this position as there is no way to do a good job. Also, no routine maid service unless requested, all paper products and poor coffee, At the price of almost $400/night, this is unacceptable!
Stayed 2 nights in Sep 2023

10/10 Excellent

Niall

Stayed 1 night in Sep 2023

10/10 Excellent

MaJeana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

James

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet freindly. Clean and roomy.
Stayed 1 night in Sep 2023