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Reviews of Hotel Transilvania

3 out of 5
Hotel Transilvania
Strada Regele Ferdinand 20, Cluj-Napoca

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 80 reviews" "
Rating 8 - Good. 38 out of 80 reviews" "
Rating 6 - Okay. 12 out of 80 reviews" "
Rating 4 - Poor. 1 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jenica

Liked: Cleanliness, staff & service, property conditions & facilities
Simplicity
Stayed 1 night in Nov 2023

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Unfortunately the decision to stay to this hotel wasn't a good one. It is located right in the city center which is big advantage but that's it. The furniture in the room is very old, it gives you a communist feeling , the Wi-Fi internet doesn't work properly and the breakfast is very cheap
Stayed 2 nights in Oct 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Paul E.

Stayed 4 nights in Sep 2023

8/10 Good

Niklas

Stayed 1 night in Sep 2023

10/10 Excellent

kabongo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Hotel Transilvania on 19 Aug 2023
Thank you for your kind review. We hope to see you again.

8/10 Good

Sven

Stayed 3 nights in Apr 2023
Response from Robert Codrean on 17 May 2023
Dear Sven Jönhede, Thank you for staying at our hotel!We appreciate your feedback.Until your next visit in Cluj-Napoca, we wish you a lovely day! Best regards, HT***

10/10 Excellent

kabongo

Stayed 7 nights in Apr 2023
Response from Robert Codrean on 17 May 2023
Dear Kabongo Dibinga, Thank you for your kind review! Best regards,HT ***

8/10 Good

MONICA

Stayed 1 night in Mar 2023
Response from Robert Codrean on 17 May 2023
Dear Monica Papaianu,Thank you for your kind review! Best regards,Hotel Transilvania ***

8/10 Good

Tuta

Stayed 1 night in Oct 2022

10/10 Excellent

ALEXANDRU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff. Good price.
Stayed 2 nights in Oct 2022
Response from Marketing manager on 19 Oct 2022
Thankyou for staying with us!We appreciate your feedback!

6/10 Okay

Rahel

Travelled with group
Stayed 2 nights in Sep 2022
Response from Marketing manager on 19 Sept 2022
Thankyou for your feedback!hope to see you again!all the best!

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great location. Shops and restaurants nearby people were very friendly.
Stayed 4 nights in Aug 2022
Response from Marketing manager on 10 Aug 2022
Dear Leslie, Thankyou for staying with us!We appreciate your feedback!Hope to see you again in the future!

8/10 Good

Vajih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Oct 2021
Response from Marketing manager on 4 Nov 2021
Thankyou for staying with us!We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Marketing manager on 9 Oct 2019
Dear guest, Thankyou for staying with us!We wish you a lovely day! HT***

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Marketing manager on 9 Oct 2019
Dear guest, Thankyou for staying with us!We wish you a great day! HT***

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Old building but kept clean and run efficiently. Great location
Stayed 4 nights in Mar 2019
Response from Marketing department on 1 Apr 2019
Dear guest, Thank you for your kind review!I hope you had a lovely stay and everything was good.Wishing you a nice week end!

6/10 Okay

Goran

Disliked: Room comfort
Expected better
The room was quite cold with pretty old decor and the tv was not great reception. You had to go outside to get to breakfast not nice when cold. Breakfast was ok.
Stayed 1 night in Feb 2019
Response from Marketing department on 21 Feb 2019
Dear mr Goran, Thank you for taking time to review our property!We we'll take all the neccesary measures to improve our services.About the cold,all our rooms are equiped with AC and the guests can turn it on for extra heating,anyway the central heating is working all the time. Wishing you a great day! HT***

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for the price.
The hotel itself isn’t bad although it’s in a sketchy area. The front desk service was good. The food was good. The only thing I didn’t like is that the restaurant closes at 2 pm.
Stayed 3 nights in Dec 2018
Response from Marketing department on 3 Jan 2019
Dear mr Marcus, Thankyou for taking time to review our property.We are sorry for any incovenience that you had regarding our schedule at the restaurant.It was establish in this period because of the holiday season. We hope you had a pleasant stay and we whis you a great new 2019! HT***

8/10 Good

Moshe

Liked: Cleanliness, staff & service
Good breakfast
Great hotel for 1-2 nights near Christmas market
Stayed 1 night in Dec 2018
Response from Relation public on 13 Dec 2018
Dear mr Moshe, Thankyou for taking time to review our property.We are happy to hear that you had a pleasant stay and our services were good.We hope to see you again in the future!Wishing you a great 2019!

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2018
Response from Public relation department on 10 Dec 2018
Dear guest, Thankyou for taking time to review our property.We hope that you had a pleasant stay and our services were as expected.Until your next visit in our city,we wish you a great 2019! Hotel Transilvania***

10/10 Excellent

GEORGE, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOTEL STAFF STANDING IN SPECIAL ILONA THE MANAGER
Stayed 7 nights in Oct 2018
Response from Public relations on 23 Oct 2018
Dear George, We are happy that you had a good time in our hotel.Hope to see you again! Wish you a wonderful week!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to city centre and 20 minute walk from the railway station.
Stayed 1 night in Sep 2018
Response from Public relations on 23 Oct 2018
Dear guest, Thank you for you kind review.We hope you had a great time and we'll wait for you in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
The breakfast was excellent (4**** star ) with a lot of hot meals the position was in the center of the city with a lot of flowers in the internal garden and wonderful.The price is very good for the quality of service.
Stayed 2 nights in Jun 2018
Response from Marketing manager on 7 Jun 2018
Dear guest, We highly appreciate your review.Every day we try to improve our services and offer our guests a great accomodation.Wish you all the best and hope to see you again! Hotel Transilvania***

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent four nights at this hotel. Very pleased overall. Right in the city center. Nice and quaint, comfortable courtyard, amazing breakfast! WiFi worked well. A bus stop and a grocery store right outside the hotel. Staff at the service desk is very helpful and accommodating. The only small minus is that there is one iron and one ironing board for the entire hotel. Highly recommend, would love to come back.
Stayed 4 nights in May 2018
Response from Marketing manager on 2 Jun 2018
Dear sir, Thank you for your nice review.We hope that you had a pleasant stay and you'll return in the future.About the iron and ironing board we are sorry for this inconvenience and we'll sure have more availble in the future to improve our services and offer to our guests the best accomodation. Have a great week-end! HT***

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, but well maintained and a real historic charm
This was a really great find! The hotel itself is really dated, but the inclusion of period furniture and wall decorations of historic Cluj-Napoca really turned this into a nice "relic of the past" experience. The front desk staff both when we checked in (at 11pm) and in the morning were helpful and friendly. Our room was huge, with a queen bed, a furniture bar, and a second room with a couch and some sitting chairs. If you are a fan of a hotel with some character and charm, I would definitely recommend checking this out
Response from Marketing manager on 24 Apr 2018
Dear mr Jeffrey, We highly appreciate that you took some time to review our property and let us know your opinion about the hotel.Hopely you had a pleasant stay and we wait for your visit again! All the best!

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities, room comfort
Pluses and Minuses
We stayed here in two different rooms, the first was a suite, 103, and I was afraid we would fall through the floor. It is in need of some significant repairs to the floor as they are all uneven and spongy. Wifi was terrible and there was a very bright light outside the bedroom window and no blackout curtains. The other room, 121, was very nicely updated, clean, comfortable and had good wifi. The bed in 121 was more comfortable as well. The breakfast was decent. They stored our luggage no problem. The area was not that good for tourists, we had trouble locating some museums and some that were supposed to be open were closed. Overall the locals were not very friendly even in restaurants. It was a good stay for before and after our tour but not as a destination.
Stayed 1 night in Oct 2017
Dear mrs Nicole, Thank you for taking a moment to review our property.We always try to improve our services and for sure we'll take action and fix the issues that you noticed during your stay.Because is an old building with a long history behind , all the repairs takes more time that usually. Have a happy holiday season! HT***

8/10 Good

Jaroslav

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2017
Dear guest, Thank you very much for taking the time to review our property.We hope that your stay was a pleasant one and our hotel fulfilled all your demands. All the best and a great holiday season! HT***

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Good location for the historic part of the city. Very professional and helpful staff. I have stayed here more than once.
Stayed 1 night in Oct 2017
Dear guest, Thankyou for your time to review our property.We hope to see you again in the future at Hotel Transilvania***! We wish you a happy holiday season! HT***

8/10 Good

Verified traveller

Liked: Room comfort
Well located and very affordable hotel, but really in need of a thorough cleaning and some maintenance. Smoking is prohibited in the rooms, but permitted in the courtyard dining area, so it is very hard to avoid.
Stayed 2 nights in Sep 2017

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Comfortable hotel in the heart of the old town, close to all attractions, bars and nightlife. Would have no hesitation in staying here again.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place
Amazing room

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best yet on this trip
I had an awsome room. Food was great. Service was outstanding. Best room this trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for old town.
Booked a four night stay with six friends,comfy rooms great location. Friendly helpful staff. I stayed in room 109 shower due an update but not an issue really. We enjoyed our stay.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
I got a nice and big room, the staff was welcoming, but the kettle and cups were dirty and they didn't change the sheets every day (only the towles).

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great! The staff were very polite and helpful. The only small thing that i have noticed and took care of by myself was the toilet seat. It had some stains which i wiped easily. Please make sure to be vigilant regarding this things. Overall great place, located in vicinity of everything one could possibly need.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Central location and clean.
Very central and modestly priced hotel. Very centrally located and right in heart of old town. Only negative was i ordered a double but got a twin. Room was very warm also and friendly staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and nice stay
This hotel is in a great, convenient location, central to everything we wanted to see. Our room was on the rear off the courtyard, but we found it quiet enough and had no trouble sleeping. Beds and pillows were comfortable. Staff overall was good especially a woman who went out of her way to assist us even before we arrived in Romania. Serving staff didnt always understand English, though. Breakfast was just ok. They need more variety and less soupy and saucy things. I would definitely stay here again, though.

8/10 Good

Lily, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than 3 star
My daughter and I stayed here during our family heritage trip and we enjoyed it a lot. The beds and pillows and room were comfortable. Everything was cleaned daily. The staff was superlative in answering questions I had while still in the USA and before I even arrived. They went out of their way to accommodate our every wish and answer all our questions. The location was good and walking distance to everything. I would definitely stay here again.

10/10 Excellent

JEnnifer, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transylvania's university city
Three days with English-speaking guides from the university let us hear much about the complicated and rivalrous relationships between Romanian and Hungarian speaking inhabitants,the social role of the Roma, and the forms of Christianity practiced (Romanian Orthodox,Reform (Protestant), Greek Orthodox, etc). The architecture is charming, glamorous old palaces with Baroque touches and twirls from the nineteenth century and largely untouched eighteenth century streetscapes of two story storefronts with housing in courtyards behind; the food at one restaurant Barraca was unforgettably elegant and quite up to Western European standards, the rest homely but good; the ethnographic museum was superb;at the market in the square were real bargains in hand-made clothes (embroidered blouses, knitted items) and painted eggs. The exchange rate with the local currency made it an unbelievably inexpensive trip also.

6/10 Okay

Liviu

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

John, Fort Lauderdale, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, Clean, Central but warm and slow/no WiFi
Everything about the room and location of the hotel was great and overall was good value for your money. Staff spoke good English and were friendly. But the wifi moved at a snails pace when it worked. Often it didn't work at all which was a major inconvenience for us. Also, the room got fairly warm and was difficult to cool off. There's no A/C and not even a little fan. The room faces a protected courtyard so opening the window didn't yield much breeze. If you're there during a cooler month and don't care about WiFi, this is a great hotel. Otherwise consider staying somewhere else.

8/10 Good

Promiseland, Birmingham, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities
No airconditioning
Great location. Has gated parking in rear. Little fridge was GREAT. There is no airconditioning. Nice hotel. Spoke English. I would stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Peter, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, central location, friendly staff.
Parking lot conveniently located behind the hotel, friendly, multilingual staff, nice breakfast (although not included in expedia price) and super central location.

6/10 Okay

Streator, Olympia, WA

Liked: Cleanliness, staff & service
Cheap Hotel in Downtown Cluj-Napoca
We arrived late and were able to check in with no problem. The room was small and a little stuffy. However it was about what we expected for the price. The breakfast the next morning seemed a little overpriced.

10/10 Excellent

Jeremy, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price Great Location
We loved this hotel it had private gated parking, and was in a quiet secluded part of the city very near the main attractions.

8/10 Good

vacationers, eastern US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice.
Stayed here in January with few hotel guests; summer it might be noisier due to courtyard cafe and music. But the location is perfect for the old town, close to museums, restaurants, university. Easy to find on main street into the main square. Hotel staff is very helpful, speaks good English. Very good value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nordien, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Staff at Central Hotel
Nice hotel, staff were great and couldnt do enough. Breakfast a little ordinary.