Lobby
Check availability

Reviews of Drury Plaza Hotel Cleveland Downtown

3 out of 5
Drury Plaza Hotel Cleveland Downtown
1380 East 6th Street, Cleveland, OH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1671 out of 2110 reviews" "
Rating 8 - Good. 310 out of 2110 reviews" "
Rating 6 - Okay. 76 out of 2110 reviews" "
Rating 4 - Poor. 22 out of 2110 reviews" "
Rating 2 - Terrible. 31 out of 2110 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Everything was excellent . Bar had very good food and service!! Will stay again
Stayed 1 night in May 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check-in, above average amenities, comfortable bed, good breakfast. Great stay!
Stayed 1 night in May 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property and front desk are amazing 10/10. We returned for a concert to see the onsite eating space had liquor and barfood choices ( wings, etc). Open until 12:00pm. The downsize was the valet parking service- at $39 overnight, the service could be improved. I enjoyed the fitness center, pool and jacuzzi. I plan on staying again on my return to Cleveland.
Stayed 1 night in May 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drury Plaza Hotel is an historic property maintained in impeccable condition. The staff could not have been more friendly and welcoming. Our room was comfortable including the bed for sleeping.The location downtown offers walkability to major attractions and dining. Would definitely recommend.We had an issue with the air conditioning our first night which was addressed promptly by the hotel staff.
Stayed 2 nights in May 2024

6/10 Okay

Ann

Travelled with group
Liked: Cleanliness
It was dreary
Stayed 1 night in May 2024

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sophie

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is incredibly helpful and friendly. The property is stunning and exceptionally clean.
Stayed 1 night in May 2024

10/10 Excellent

Shane, West Des Moines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property within walking distance of attractions and restaurants
Stayed 3 nights in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing stay!
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
Great experience
Stayed 1 night in May 2024

10/10 Excellent

Jason

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Drury Inn was clean and the staff was friendy and accommodating.
Stayed 1 night in May 2024

10/10 Excellent

Melany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Friendly staff, cocktails and food!
Stayed 1 night in May 2024

10/10 Excellent

Jeremy, University heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So the room I had the picture frame had a hole in it like someone punched it but overall this hotel is my favorite hands down I always recommend this hotel to anyone
Stayed 1 night in May 2024

10/10 Excellent

Dawn

Travelled with partner
The hotel is very nice.
Stayed 1 night in May 2024

2/10 Terrible

Sandra

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and food was not good at all. Better hotels.
Stayed 1 night in May 2024

8/10 Good

Terry

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I always enjoy staying at the Drury. It is in a cool building that used to be the 1920 Cleveland Board of Education Building, and has the free breakfast and 5:30 kickback. My only issue this time was the room cleanliness. The edges around the room had dirt, crumbs, and even a straw. It bothered me and made me question the cleanliness of the bed and everything else in the room quite frankly. I'm hoping that this was just a one time miss, so I feel comfortable coming back.
Stayed 2 nights in May 2024

10/10 Excellent

Dollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Hardik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary drinks and breakfast
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything..thumbs up
Stayed 1 night in May 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Drury Inn is fantastic!
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 2 nights in May 2024

10/10 Excellent

M Parker

Liked: Amenities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Laurie, Rochester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was once the Board of Education bldg and is beautiful as well as historic. Nicely located and walkable in all directions.
Stayed 3 nights in May 2024

10/10 Excellent

Michael, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
Quiet, great staff, clean, and close to RNR Hall of Fame! Great food and drink comp that REALLY makes this worth it.
Stayed 1 night in May 2024

10/10 Excellent

Coralie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel très bien situé
Stayed 4 nights in May 2024

10/10 Excellent

Belinda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk verified my identity when accepting my credit card and the names didn't match (it belonged to my traveling partner) which was reassuring. The lady who served us in the restaurant was very nice and efficient. Rooms very comfortable.
Stayed 1 night in May 2024

2/10 Terrible

Dylan

Stayed 1 night in May 2024

10/10 Excellent

Herendida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

catherine, Blue Bell

Liked: Cleanliness, staff & service, property conditions & facilities
Old building no but updated nicely.
Stayed 3 nights in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay. The staff is most friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Jennine

Stayed 4 nights in Apr 2024

10/10 Excellent

Markeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Rosemarie

Liked: Cleanliness, staff & service
Fair hotel but dated
Stayed 2 nights in Apr 2024

10/10 Excellent

Shawn

Travelled with family
Excellent location.
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Stayed 1 night in Apr 2024

8/10 Good

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Marcie

Stayed 1 night in Apr 2024

8/10 Good

Melissa

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
This was a beautiful hotel. The architecture was outstanding. However, the room smelled as though something had died in it. My husband and I both kept getting whiffs of a dead mouse type smell. We were told the valet parking was included in the price of the room only to be charged an additional $80 for 2 days of valet parking. And when we called because we needed towels, we waited 30 mins and had to call again. But the rest was nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Central location, cool building
Stayed 2 nights in Apr 2024

10/10 Excellent

Abigail

Stayed 1 night in Apr 2024

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and happy hour everyday snacks available really don't need to buy dinner because it's served between 5:30 and 7:00 daily.
Stayed 1 night in Apr 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful upscale hotel. Super clean, friendly staff. Their evening Happy Hour meals was wonderful!!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions and great food at the hotel.
Stayed 1 night in Apr 2024