It's fantastic to hear that you had such a positive experience with us at Residence Inn by Marriott Cincinnati Downtown/The Phelps, from the convenient location near the Taft Theater to the friendly and helpful service provided by Karen at check-in. It's great that the valet parking added to the convenience of your stay, and that you found your room to be quiet and clean. Your recommendation is much appreciated, and it's wonderful to know that the restaurant in the lobby also contributed to your enjoyable stay. We look forward to welcoming you back soon for another great visit!

We sure do appreciate your perfect rating, Danielle. However, it's concerning to hear that your recent experience did not fully live up to the standards you've come to expect from us, especially since you've always chosen to stay here. It's unfortunate that you encountered cleanliness issues in your room. We will be addressing this immediately wth housekeeping so this does not occur again. We appreciate your loyalty and hope to provide a much better experience on your next visit.

Jim, it is always a treat to receive five-star feedback from a guest! Thank you from all of us at Residence Inn Cincinnati Downtown/The Phelps. We love that you enjoyed our location along with our sparkling clean accommodations. Your insights regarding features in our lobby are helpful so we can continue to enhance any future visits. We look forward to hosting you again the next time you are in the area for a game!

It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area, Marvin.

It's wonderful to hear that you had such a positive experience, Suzanne. Our team takes pride in providing warm and welcoming service at Residence Inn by Marriott Cincinnati Downtown/The Phelps, and it's great that you found the rooms to be clean and enjoyed the delicious food. Your feedback is truly appreciated, and we look forward to seeing you again!

Thank you for your wonderful review! We're thrilled to hear that our guest services and catering staff exceeded your expectations during your brother's special 50th birthday celebration. It's fantastic to know that you enjoyed the specialty plates of fruit and cheese with wine, as well as the complimentary guest service card. We're delighted that we could make your celebration memorable, and we look forward to welcoming you back soon!

Reginald, thank you for your kind words about our team members Karen, Kenny, and Donny! We're thrilled to hear that they made your stay at Residence Inn by Marriott Cincinnati Downtown/The Phelps enjoyable. Providing exceptional service is our top priority, and we're delighted that they were able to enhance your experience. We'll be sure to pass along your compliments to them. All of us look forward to welcoming you back and hope it will be soon!

Bryan, it's fantastic to hear that you found our beautiful building unique and that our team was exceptionally courteous and helpful during your stay at Residence Inn by Marriott Cincinnati Downtown/The Phelps. We take great pride in our distinctive architecture and our commitment to providing exceptional service to all of our guests. We hope to welcome you back soon for another memorable experience.

Thank you for your glowing review, Larissa! We're thrilled to hear that your stay was wonderful and that the spaciousness of our rooms exceeded your expectations. We're glad that our breakfast team made a positive impression with their efficiency and the quality of food served. We apologize if your interaction at check-in fell short of our standard of hospitality, and we will address this to ensure a consistently friendly welcome in the future. It's heartening to hear that your check-out experience was much more positive. Your feedback is invaluable to us and has been shared with our team to celebrate our successes and pinpoint areas for improvement. We look forward to welcoming you back on your next visit!

Thank you, Anthony, for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

Thank you for your kind words, Linda! We're so pleased that you had a comfortable and convenient stay with us, and it's wonderful to hear that you'll be returning. Our team looks forward to hosting you again soon!

Martin, we are worried you may have our property confused with another. We do have a delicious, full and hot, complimentary breakfast. We also ensure our suites are equipped with the essentials of home for our valued guests. We hope we have the honor of welcoming you in the future and showing you everything we have to offer!

Thomas, we enjoyed sharing our convenient location here at Residence Inn by Marriott Cincinnati Downtown/The Phelps! We are glad you could enjoy the local eateries before returning to relax in our comfortable rooms. We hope the nearby work will be finished soon so your next trip will be even more impression. Until then!

Your high praise made our day, Joya. All of us at Residence Inn by Marriott Cincinnati Downtown/The Phelps would love to welcome you back and hope it will be soon!

Bernadine, it's delightful to know that the historic charm of the Residence Inn by Marriott Cincinnati Downtown/The Phelps, along with its spacious suites and beautiful rooftop bar, made a positive impression on you. The proximity to the baseball stadium certainly adds to the appeal for sports fans and visitors looking to capture the local vibe. Your appreciation for the unique aspects of the property is valued, and we look forward to welcoming you back to enjoy more of what makes this location special.

Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Jeff.

Diane, it's great to hear that you found the walk to and from the American Ballpark easy and convenient. We're delighted that our location served you well for your visit, and we hope to be your choice of stay again in the future.

Robert, thank you for your praise. We're glad you had a terrific experience with us at Residence Inn by Marriott Cincinnati Downtown/The Phelps and look forward to welcoming you back in the future.

Scott, it's wonderful to hear that you enjoyed the beautiful view from our rooftop bar and found our staff friendly and helpful. We are also pleased that the room exceeded your expectations in size and that you appreciated its decor. Thank you for sharing your positive experience, and we look forward to your next visit at the Residence Inn by Marriott Cincinnati Downtown/The Phelps, where we hope to continue impressing you with our service and amenities.

Emilie, it's delightful to hear of your affection for staying at the Residence Inn by Marriott Cincinnati Downtown/The Phelps and your appreciation for our pleasant team, our ideal location location, and the room layout. Your enjoyment is what we strive for, and we eagerly look forward to your next visit to continue providing a lovely experience.

Thank you for your five-stars, Elizabeth. We look forward to your return and hope it's soon!

We're thrilled to know you appreciated our proximity to the baseball field, making it a convenient spot for enjoying the games. Looking forward to welcoming you back for another visit to Residence Inn by Marriott Cincinnati Downtown/The Phelps, especially during the baseball season!

Amber, we're delighted to hear that your room was a quiet and perfect fit for your family of six and that the complimentary breakfast, along with the friendly and attentive service from our dining staff, contributed to an excellent stay. However, we regret any confusion regarding the availability of cribs and the parking situation. We appreciate you bringing these discrepancies to our attention, as accurate information is crucial for planning a comfortable stay. Your feedback will help us improve our communication and services. We look forward to the opportunity to host your family again and provide another enjoyable experience.

It's wonderful to hear about your positive experience with our team, Angela! Friendly, professional, and helpful service is what we strive for here at Residence Inn by Marriott Cincinnati Downtown/The Phelps, and knowing that our team met these standards for you is truly rewarding. We're committed to ensuring every guest feels supported and welcomed throughout their stay. Thank you for choosing to stay with us, and we look forward to the opportunity to serve you again in the future.

We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us, Peter!

Carolynne, we appreciate knowing that your visit was excellent! It would be our honor to welcome you back again.

We are proud our team left a positive impression on you, Terry. Thank you for taking a moment to highlight them. We hope we enticed your return to Residence Inn by Marriott Cincinnati Downtown/The Phelps!

We are sorry to see your low rating and hope that you will give us another chance to create a better experience for you, Tiffanie.

Thank you for sharing your feedback, Christopher. We're pleased to hear that you enjoyed the variety and taste of our breakfast options. Maintaining the quality and availability of our breakfast offerings is important to us, and we regret that we fell short of meeting your expectations in this regard. Your comments will be shared with our team to address these issues and ensure improvements are made to enhance the breakfast experience for our guests. We appreciate your valuable input and hope to have the opportunity to better serve you in the future.

Knowing you had a wonderful stay is truly gratifying! Thank you, and we eagerly await your next visit, David!

Thomas, your excellent score is greatly appreciated! Thank you and we can't wait to host you again.

Jeanne, thank you for your kind words. We're so pleased to hear that you enjoyed your stay with us and found our team worthy writing about! It's our goal to ensure all our guests feel welcomed and supported throughout their visits here at Residence Inn by Marriott Cincinnati Downtown/The Phelps. Your feedback is greatly appreciated, and we look forward to the opportunity to host you again in the future, continuing to provide the high level of service you experienced.

Justin, we truly appreciate your five-star rating and feedback. Our goal is to provide a comfortable and convenient stay for our valued guests and we ar proud to read we could do that for you. Be sure to choose Residence Inn Cincinnati Downtown/The Phelps whenever you are in the area!

Taking a moment to share your feedback is much appreciated by all of us at Residence Inn Cincinnati Downtown/The Phelps! Takeshi, we would love to host you again anytime!

Thank you for your review, Kelsey. It's wonderful to hear that you and your fiancé had such a positive experience, even during a brief stay. We're delighted that you loved the hotel, found the gym to your liking, and appreciated the convenience and service of our valet parking. It's also great to know that the complementary breakfast added to your enjoyable experience. Your recommendation means a lot to us, and we're thrilled that we could make your stay memorable. We look forward to the opportunity to welcome you back, hopefully for a longer visit next time. Thank you for choosing Residence Inn by Marriott Cincinnati Downtown/The Phelps!

Thank you for taking a moment to share your positive score, Troy! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

Thank you for sharing your experience, Bonnie. It's wonderful to hear that our location was perfectly suited for your concert visit! We're delighted that you found our team friendly and helpful, as we always aim to make our guests feel welcome and attended to here at Residence Inn by Marriott Cincinnati Downtown/The Phelps. It's particularly heartening to know that our breakfast team was able to accommodate your daughter's dietary needs with gluten-free bread! We understand the importance of catering to such health requirements and are glad we could make your stay more comfortable in this way. We hope to have the pleasure of welcoming you back again soon, whether for another concert or just a relaxing stay. Your satisfaction is our top priority!

We’re proud to have earned five stars on your recent visit, Kelly! Thank you and it will be a pleasure to welcome you back to Residence Inn by Marriott Cincinnati Downtown/The Phelps.

We appreciate knowing that your visit was excellent, Toni! It would be our honor to welcome you back again.

Thank you for gifting us with your top score, Keith! Until next time!

Rocky, we never take a perfect score for granted and we’re pleased to find that your lasting impressions of us are so high. Thank you for calling our hotel "home" during your recent visit and we hope to welcome you back through our doors in the future.

It is enjoyable to read our pristine atmosphere and charming team left nothing to be desired for you, LeeAnn! Your rave review is much appreciated by all of us at Residence Inn by Marriott Cincinnati Downtown/The Phelps. Hurry back for another spectacular stay!

We take great pride in our location's history and are thrilled you appreciated it, Sarah! Thank you for complimenting our wonderful team here at Residence Inn by Marriott Cincinnati Downtown/The Phelps. We look forward to conveying your kind words. Apologies about the oversight with your microwave though. We will speak with our team to enhance our attention to detail moving forward. We are confident your next visit will be perfect all around!

It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

Thank you for sharing your experience, Dwight. We're pleased to hear that you enjoyed the complimentary breakfast and the Mediterranean dishes at our hotel restaurant, along with the attentive service from our cook. We understand your concerns regarding the valet parking fee and appreciate your feedback on this matter. We regret any inconvenience caused by the limited body lotion supply and construction noise. Your comments are valuable as we continuously strive to improve our guest experience. We hope to welcome you back to Residence Inn Cincinnati Downtown/The Phelps for another enjoyable stay.

Thank you for your five-star rating, Heather! We hope to be your preferred property whenever your travels bring you to the area!

It's disappointing to learn that your time with us did not win you over completely, Brad. We hope you'll give us the chance to impress you on a future visit.

Teresa, we are truly delighted to hear about your recent experience at Residence Inn Cincinnati Downtown/The Phelps. Your kind words warm our hearts, and we're thrilled to know that you found our property to be gorgeous, sparkling clean, and our team to be wonderful. The city views certainly offer a beautiful backdrop, and we're honored that you had such a positive first-time stay with us. We look forward to the pleasure of welcoming you back for more memorable visits in the future.

Rebecca, we love that our location was terrific for your travel needs. Thank you for letting us know about that plug and we apologize for the oversight. We will have this resolved immediately. We hope you will be back soon so we can impress you even more!

We never take a perfect score for granted and we’re pleased to find that your lasting impressions of us are so high. Thank you for calling our hotel "home" during your recent visit and we hope to welcome you back through our doors in the future, Todd!