Kia ora Liesel, thanks for the 5/5 rating on your recent stay with us. Glad to read that you found our airport shuttle convenient. Also, pleased to read such great comments on our team. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

Kia Ora Danielle, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

Kia ora Jennifer, thanks for the great feedback on your recent stay with us. It is pleasing to read that you had a comfortable stay at our conveniently located hotel. Thanks for mentioning our staff, it is certainly our amazing team who set us apart! We look forward to serve you again.Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Tracie, thanks for the 5/5 rating on your recent stay with us. Glad to read that our team were able to offer you a complimentary upgrade. Hope you had a pleasant stay with us.Kind regardsJenson Jos – Hotel Operations Manager

Kia ora Tracie, thanks for the 5/5 rating on your recent stay with us. It is pleasing to read that you had a comfortable stay at our conveniently located hotel. Hope you got to make the most out of the food voucher.We look forward to serve you again.Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Ernest, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Lois, thanks for the 5/5 rating on your first stay with us. We hope you had a pleasant stay with us.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

Kia Ora Vanessa, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

Kia Ora Chris, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

Kia Ora Jennifer, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

Kia ora Mandy, thanks for the 5/5 rating on your recent stay with us. Glad to read that our location worked well for you. Since we take every guest feedback as an opportunity to improve or review our operations, it will be great if I can please have more clarity on your comments regarding the 'lack of personality'!We look forward to hear from you. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Alex, thanks for the great feedback on your recent stay with us. It is pleasing to read that you had a comfortable stay at our conveniently located hotel. We look forward to serve you again.Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Ann, thanks for the great feedback on your recent stay with us. It is pleasing to read that you had a comfortable stay at our conveniently located hotel. We appreciate receiving suggestions from our guests about how we can improve the overall guest experience, I'll be certain to share your feedback with the corresponding manager regarding the possible note on 'bathroom odor and bathmat'. Rest assured we continuously work to improve the standard of our facilities and services. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Jason, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia Ora Kimberley, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

Kia ora Austin, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Christian, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia Ora Steve, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

Kia Ora Merry Carol, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

Kia ora Gerald, it is pleasing to read that you had a pleasant stay with us. Thanks for commenting on our flawless service standards and the complimentary airport shuttle. We look forward to serve you again. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Peter, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Michael, thanks for the valuable feedback on your recent stay with us. It is pleasing to read that you are happy with the service provided and with the cleanliness of allocated room. For more suitable room types, please contact our team directly for any future bookings with us. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia Ora Rex, Thanks for the 10/10 rating on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

Kia ora John, thanks for the 5/5 rating on your recent stay with us. Glad to read that you enjoyed your dining experience and found the airport shuttle convenient.We look forward to serve you again.Kind regards Jenson Jos – Hotel Operations Manager

Kia Ora Virginia, It's with greatest disappointment that I have read of your check out experience, learning that it didn't hit the highs that we would hope from our team. I appreciate receiving this feedback as it forms a vital ingredient in improving the quality and level of service our team is striving to achieve, but after reading your comments I am disappointed to learn that we lacked in providing you with the right service. I trust your comments have directly led to an improvement in our service. Please accept my sincere apologies on your experience. We hope that there will be a future opportunity to provide you with the true 'Sudima Experience'. Kind regards Jenson Jos

Kia ora Debrah, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia Ora David, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

Kia ora Stephen, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Niko, Thanks for the positive rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Wing Keung, thanks for the positive feedback on your recent stay with us. It is pleasing to read that our convenient location worked well for your early morning flight! we are lucky enough to be in a prime spot which is handy for guests from all aspects. We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

Kia ora Gregory, thanks for the 5/5 rating on your recent stay with us. It is pleasing to read that you had a pleasant stay with us, except the 'early vacuuming'. Apologies for any inconveniences caused by the same. And I'll be certain to share your comments with our Housekeeping Manager to address the matter accordingly. Rest assured we continuously work to improve the standard of our facilities and services. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Gail, thanks for the valuable feedback subsequent to your recent stay. Apologies for any inconveniences caused during the check in, I'm pleased to hear that our team were able to resolve the matter in the best possible way. We appreciate receiving suggestions from our guests about how we can improve the overall guest experience, I'll be certain to share your feedback with the corresponding managers regarding the possible note on 'dining experience and noise'. Rest assured we continuously work to improve the standard of our facilities and services. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Hugh, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Kathleen, thanks for the great feedback on your recent stay with us. It is pleasing to read that you had a comfortable stay at our conveniently located hotel. Thanks for mentioning our staff, it is certainly our amazing team who set us apart! We look forward to serve you again.Kind regards Jenson Jos – Hotel Operations Manager

Kia Ora Graham, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

Kia ora Nicholas, thanks for the great feedback on your recent stay with us. We hope you had a comfortable stay at our conveniently located hotel. Thanks for mentioning our staff, it is certainly our amazing team who set us apart! We look forward to serve you again.Kind regards Jenson Jos – Hotel Operations Manager

Kia Ora Michael, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. Also, thanks for recommending us. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

Kia Ora Christopher, Thank you for taking the time to post feedback subsequent to your recent stay. I was pleased to read that you are happy with our services provided and the standard of our room. The credit for cleanliness goes to our hardworking housekeeping team. I'll be certain to share your valuable comment with our wider team. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Brendon, Thanks for the valuable feedback on your recent stay with us. It is pleasing to read that you are happy with our services provided and the standard of our room. We appreciate receiving suggestions from our guests about how we can improve the overall guest experience, and apologies for any inconveniences caused by the shower over bath. Rest assured we continuously work to improve the standard of our facilities and services. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia Ora Cheryl, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

Kia ora Charles, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

Kia ora Robin, thanks for the positive feedback on your recent stay with us. Glad to read that our location worked well for you. We are lucky enough to be in a prime spot!We look forward to serve you again. Kind Regards Jenson Jos - Hotel Operations Manager

Kia ora Sharon R, thank you for taking the time to post feedback subsequent to your recent stay. Apologies for any inconvenience caused to you by the fixed windows, we do have few rooms that are fitted with soundproof windows. You will be pleased to know that we also do have rooms with opening windows which will suits your preferences. Please let us know your preferences with our reception for any future stays with us. We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

Kia ora Peter, Thanks for the 10/10 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager