Standard Cottage | Living room
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Reviews of Cranford Cottages And Motel

4 out of 5
Cranford Cottages And Motel
63 Cranford St, St Albans, Christchurch

Reviews

9.2

Wonderful

Rating 10 - Excellent. 189 out of 314 reviews" "
Rating 8 - Good. 108 out of 314 reviews" "
Rating 6 - Okay. 12 out of 314 reviews" "
Rating 4 - Poor. 5 out of 314 reviews" "
Rating 2 - Terrible. 0 out of 314 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place to stay. Good value for money. Bed and pillows were very comfortable. Host was friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely motel to stay at
Stayed 2 nights in Feb 2024

4/10 Poor

Pat

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Beds not that comfy, couch very old and not comfy. Stayed 3 nights no rubbish emptied ,no change of towels, no cleaning done.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They are a pleasant couple , its very homely. #
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Kristine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Very accommodating. Unit was clean and tidy.
Stayed 1 night in Dec 2023

10/10 Excellent

JIRBY

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

JIRBY

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Wendy

Stayed 1 night in Apr 2023

8/10 Good

Neville

Business traveller
Liked: Cleanliness, amenities
the shower flooded when i had a shower
Stayed 2 nights in Mar 2023

10/10 Excellent

Valued

Stayed 1 night in Feb 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Friendly's owners, close to everything. Well equipped with everything we needed. And a affordable price.

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
The private courtyard was great esp for a long stay - just gave more feeling of space.

8/10 Good

Bryon and Kathy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good comfortable accomodation in a great location. We enjoyed our 6 days there. Katht and Bryon
Stayed 6 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stand alone cottages were private and cute.
Stayed 3 nights in Apr 2021
Response from Cranford on 10 Apr 2021
Thank you for your review. We're glad that you've enjoyed staying in one of our cottages and hope to see you again in the future Kind regards Rodney and Rebecca

8/10 Good

Margaret

Liked: Cleanliness, room comfort
Cosy but dark
Very comfortable cottage studio but very dark because of all the trees around it. We had to have the lights on all the time. Very friendly and helpful hosts
Stayed 3 nights in Feb 2021
Response from Cranford on 11 Feb 2021
Hi Margaret, thank you for your feedback. We're happy that you've enjoyed your stay here with us and we'll get the trees trimmed to brighten up the room. We hope to see you again in the future, Kind regards Rebecca and Rodney

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple running this property is fantastic - they will bend over backwards to make your stay enjoyable. I would recommend staying here. It is walking distance to many restaurants and even a grocery store. This will definitely be my first choice for all future trips to Christchurch.
Stayed 27 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Cranford on 29 Jan 2020
Thank you for your review! We hope to see you again in the future Kind regards Rebecca and Rodney

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Cranford on 20 Jan 2020
Thank you for your feedback, we hope to see you again in the future, Kind regards Rodney and Rebecca

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet, good communication from the management Team
Stayed 8 nights in Jan 2020
Response from Cranford on 20 Jan 2020
Thank you for your feedback, we're glad that you've enjoyed your stay. We hope to see you again in the future Kind regards Rebecca and Rodney

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay, very clean and quiet.
Stayed 2 nights in Dec 2019
Response from Cranford on 8 Jan 2020
Hi Donna, thank you for your review. We're glad that you've enjoyed your stay here at Cranford Cottages and Motel. We hope to see you again in the future Kind regards Rebecca and Rodney

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Cranford on 1 Jan 2020
Thank you for your feedback, we hope to see you again in the future. Best wishes Rodney and Rebecca

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Cranford on 13 Dec 2019
Thank you for your feedback, we hope to see you again in the future. Rodney and Rebecca

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay. Fabulous couple running the cottages and really looked after me
Stayed 8 nights in Nov 2019
Response from Rodney & Rebecca on 5 Dec 2019
Thank you so much for staying and your kind words. Im glad you enjoyed your stay in our Motel and your review helps us to know we are on the right path. Thanks again Rodney & Rebecca

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Cranford on 2 Dec 2019
Thank you for your kind feedback, we hope to see you again in the future. Rodney and Rebecca

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Cranford on 26 Nov 2019
Hi Robert, we're really glad you enjoyed your stay with us. We hope to see you again soon. Rodney and Rebecca

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Cranford on 23 Nov 2019
Hi John, we're glad you've enjoyed your stay here at Cranford Cottages and Motel. We hope to see you again soon! Rodney and Rebecca

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple who just took over the hotel has been extremely friendly, helpful and nice. They did everything to make the stay pleasant.
Stayed 1 night in Nov 2019
Response from Rodney and Rebecca on 12 Nov 2019
Thank you for your kind words! We're happy that you enjoyed your stay and hope to see you again soon. Rodney and Rebecca

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full amenities were a nice addition and it was quiet on convenient to town
Stayed 1 night in Nov 2019
Response from Rebecca and Rodney on 8 Nov 2019
Thank you for choosing to stay with Cranford Cottages and Motel, we look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Rebecca and Rodney on 8 Nov 2019
Thank you for choosing to stay with Cranford Cottages and Motel, we're glad you enjoyed your stay. Hope see you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from NG on 9 Oct 2019
Thank you very much

8/10 Good

Andrea, Auckland

Travelled with partner
Liked: Cleanliness
Quiet and clean only stayed one night so was in and out
Stayed 1 night in Sep 2019
Response from Niranjala Gamlath on 20 Sept 2019
Thank you very much! We look forward to see you again!

4/10 Poor

Verified traveller

Stayed 3 nights in Aug 2019
Response from NG on 3 Sept 2019
Thank you very much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a cottage. It was great, a bit different from your usual motel room with a deck and comfy chairs outside. Looking over a nice native garden with a pond and fantails flying around among a few other birds. The room was comfortable, clean and warm with the heat pump. The owner was friendly and looked out for me when I was a bit under the weather. I enjoyed my stay at Cranford Cottages and would be back again. Thanks
Stayed 6 nights in May 2019
Response from Niranjala on 12 Jun 2019
Thank you very much for kind feedback! Its a great pleasure to hear you enjoyed the stay with us. We look forward to seeing you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always friendly staff, cozy cottages with everything you need.
Stayed 1 night in Apr 2019
Response from Niranjala Gamlath on 15 Apr 2019
Thank you very much for staying with us! We look forward to see you again!

10/10 Excellent

Debbie, Calgary, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed and very soft linens. Clean kitchen and bath. Not far from downtown and fairly direct driving route.
Stayed 3 nights in Apr 2019
Response from Niranjala on 9 Apr 2019
Thank you very much! We look forward to see you again!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, cute and reasonably priced. Friendly host
Stayed 2 nights in Mar 2019
Response from Niranjala on 2 Apr 2019
Thank you very much! We look forward to see you again!

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Niranjala on 31 Mar 2019
Thank you very much! Lots of love!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Niranjala on 2 Apr 2019
Thank you very much! We look forward to see you again!

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable for a cheap stay. Had everything that we needed.
Stayed 3 nights in Mar 2019
Response from NG on 8 Mar 2019
Thank you very much staying with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk women was very friendly. I found that there was quite a bit of noise. From the traffic and the neighbors .
Stayed 5 nights in Feb 2019
Response from NG on 24 Feb 2019
Thank you very much! We look forward to see you again

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice find!
I found my little room--which was more like a self-contained cabin than a motel room--to be extremely comfortable. While on a main road, it was tucked away with a nice deck with both sunny and shaded areas that were private and peaceful, had a couch and a table at which to eat and work, and a little kitchen where I could prepare breakfast. I was visiting friends in the area and found this to be a nice base. The owner (manager?) was extremely helpful in letting me check in early and in directing me to nearby coffee shops. All in all, it was a very pleasant stay, and I recommend it!
Stayed 2 nights in Feb 2019
Response from Niranjala Gamlath on 21 Feb 2019
Thank you very much for the kind feedback. We are so pleased to hear about your enjoyable stay. We look forward to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very helpful staff, lovely quiet place to stay!
Stayed 2 nights in Jan 2019
Response from NG on 8 Feb 2019
Thank you very much! We look forward to see you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, easy access to other pets of the city. Lovely staff, always a welcoming smile. Comfortable room.
Stayed 4 nights in Jan 2019
Response from NG on 4 Feb 2019
Thank you very much

10/10 Excellent

Tee, Christchurch

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really cute self contained cottages with nice garden setting and lots of privacy. Lady who assisted us checking in was lovely and very friendly. We didn’t have any hot water which was the only downfall, possibly a problem with the gas. Would stay again.
Stayed 1 night in Jan 2019
Response from NG on 13 Jan 2019
Thank you so much for your kind feedback! Please accept our apologies regarding the problem with hot water. If you ever get to a situation like that please dial 0 and let us know doesn't matter what time of the day we will sort the problem. We look forward to see you again!

10/10 Excellent

A&M, Rotorua, NZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked being in a separated cottage that was totally private with an enclosed outdoor deck with nice foliage around it. It was very quiet and was a central location.
Stayed 3 nights in Jan 2019
Response from NG on 10 Jan 2019
Thank you very much and we look forward to see you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location handy to city and airport. Great accommodation, clean, well equipped.
Stayed 2 nights in Dec 2018
Response from Ng on 1 Jan 2019
Thank you very much! We look forward to see you again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved how peaceful and private it was. Conveniently located.
Stayed 1 night in Dec 2018
Response from NG on 1 Jan 2019
Thank you very much! We look forward to see you again!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from NG on 15 Nov 2018
Thank you very much!