Dear Darriell,Thank you for providing your review. We sincerely apologize that your experience at our hotel fell short of your expectations. Our team continually reviews ways to provide our guests with exceptional value and your feedback helps us to achieve that. We hope you will consider staying with us again to provide you with the service you deserve.Sincerely,Patrick LacassagneGeneral Manager

Dear Asia,Thank you for joining us during your time in Chicago! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. It was truly a pleasure having you here, and we look forward to your return.Sincerely,Patrick LacassagneGeneral Manager

Dear DeVontez,We're delighted you enjoyed your stay at Viceroy Chicago! Please come see us again the next time you're in the area.Sincerely,Patrick LacassagneGeneral Manager

Dear Darnell,Thank you for your excellent review! We're thrilled to hear you enjoyed your stay at Viceroy Chicago, and we look forward to welcoming you back for another wonderful experience.Sincerely,Patrick LacassagneGeneral Manager

Dear Thomas,Thank you for your review! We're glad you enjoyed the hotel's vibe and appreciate your understanding regarding the maintenance issues. We're pleased that you had a great stay overall. We look forward to welcoming you back for another visit!Sincerely,Patrick LacassagneGeneral Manager

Dear Emily,Thank you for your lovely review of Viceroy Chicago. We're delighted by all your thoughtful compliments about our accommodations, service, and food. It was an absolute pleasure to have you here, and we look forward to hosting you again the next time you're in Chicago!Sincerely,Patrick LacassagneGeneral Manager

Dear Nicholas,Thank you for your feedback. We're delighted you found our team exceptional and location excellent. However, we apologize for the issues you experienced with the room conditions and our dining menu. Rest assured, we are addressing these points to improve our service. We appreciate your suggestions and look forward to welcoming you back with enhancements for a better experience.Sincerely,Patrick LacassagneGeneral Manager

Dear Betsy,Thank you for your fantastic review! It's great to hear that the location was ideal for your needs and you enjoyed the view from your room. We look forward to welcoming you and your furry friend back soon for another wonderful stay!Sincerely,Patrick LacassagneGeneral Manager

Dear Sandra,Thank you for choosing Viceroy Chicago. Our team is delighted you received excellent service and enjoyed our convenient location and delicious food. We take pride in providing a phenomenal experience for our guests, and we value your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!Sincerely, Patrick LacassagneGeneral Manager

Dear Amy,How wonderful to hear that Viceroy Chicago is your favorite place to stay in the area! We're glad our clean, welcoming accommodations and beautiful views impressed you, and we look forward to your next visit.Sincerely,Patrick LacassagneGeneral Manager

Dear Keila,It's an honor to welcome you to Viceroy Chicago. Our team is delighted that you had two wonderful stays at our hotel! Thank you for being our guest, and we hope to see you again soon. Sincerely,Patrick LacassagneGeneral Manager

Thank you for your rating! We are happy that you had a great time during your visit. We hope that you consider staying with us again.

Thank you for your positive rating of Viceroy Chicago! We are so happy you had an enjoyable stay with us!

Dear Natalia,Thank you so much for choosing to stay with us at Viceroy Chicago. Your kind words about our staff are greatly appreciated, and we are very happy to hear that they went above and beyond for you during your time with us. It was a pleasure hosting you, and we look forward to seeing you again on your next trip to the Windy City.Sincerely,Patrick LacassagneGeneral Manager

Dear Brittany,Thank you so much for the five-star review. We're pleased you enjoyed our convenient location, clean accommodations, and the warm hospitality from the team working hard to maintain them. We hope you'll visit us again soon, and we'll pass your compliments on.Sincerely,Patrick LacassagneGeneral Manager

Hello Robert,Thank you for taking the time to provide us with your feedback! We're thrilled to know you had a wonderful stay and look forward to welcoming you back to Viceroy Chicago.I hope you have a lovely weekend.Kind Regards,

Thank you so much for your rating! We are so happy that you had a wonderful time! We hope you enjoy staying with us again real soon!

Dear Erick,Thank you so much for the five-star review. We're so pleased you enjoyed our prime Windy City location and the warm hospitality delivered by our friendly team. David truly is an asset to our team, and he'll be delighted to hear he left such a memorable impression on you. It was a pleasure having you here at Viceroy Chicago; we hope you'll join us again for another stay!Sincerely,Patrick LacassagneGeneral Manager

Greetings Heather,Thank you for taking the time to provide us with feedback of your stay. We're thrilled to know you had a great experience with us and look forward to welcoming you back.Kind Regards,

Greetings Kasey,Thank you for taking the time to provide us with an amazing review! We're thrilled to know you had a 5 out of 5 stay. We look forward to welcoming you back on your next visit to Chicago.Kind Regards,

Dear Alonna,Thank you for leaving a review. We are so glad you chose to stay with us during your time in Chicago! We are delighted our warm hospitality left a memorable impression on you, and we hope you took full advantage of our convenient location. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. We hope you will have a chance to come back soon!Sincerely,Patrick LacassagneGeneral Manager

Dear Nikita,Thank you for taking a moment to leave a review. Based on your rating, it seems you enjoyed your overall stay! However, if you have any suggestions for areas in which we can improve, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope you return soon.Sincerely,Patrick LacassagneGeneral Manager

Dear Drew,Thank you for your detailed review and for staying with us at Viceroy Chicago. We are humbled by your kind compliments regarding our friendly service, ideal location, and small guest-focused gestures. It was a pleasure having you visit, and we want to welcome you back again anytime for another five-star experience. Sincerely,Patrick LacassagneGeneral Manager

Dear Sharice,Thank you for recommending Viceroy Chicago. We aim to deliver all the elements needed for a great stay with our comfortable and well-appointed accommodations, welcoming hospitality, and incredible location near stores and restaurants. We appreciate your thoughtful review and hope you'll join us again soon. Sincerely,Patrick LacassagneGeneral Manager

Greetings Emad,Thank you for providing us with a review of your stay with us. We're pleased to know you had a 5 out of 5 stay. We look forward to welcoming you back on your next visit to Chicago. Kind Regards,

Thank you for your rating. We are glad that you had a satisfactory stay at Viceroy Chicago. We hope you check-in with us again.

Thank you for rating Viceroy Chicago 5 of 5! We are happy that we were able to provide a pleasant stay for you. We hope you select us again for your future Chicago visits.

Dear Sabrina,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Viceroy Chicago once again! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Thank you for your glowing review and perfect rating, and we look forward to your next stay!Sincerely,Patrick LacassagneGeneral Manager

Dear Joyce,Thank you for taking a moment to review your recent experience. We're pleased to note that you utilized our convenient valet service, and we appreciate you mentioning our great amenities. Your feedback about the bathroom will be shared with our team to ensure our high standards of cleanliness are being met and any necessary repairs are made promptly. Please know that our team members follow strict policies regarding our guests' belongings, and we apologize for any disappointment in how your concerns were handled. It was a pleasure having you here, and we hope you enjoyed your time in Chicago.Sincerely,Patrick LacassagneGeneral Manager

Thank you for taking a moment to provide us with feedback. It is our sincerest hope that you return in the near future.

Dear Joy,Being in your top five hotels means a lot! Your generous compliments for Viceroy Chicago have made our day and let us know we're providing an experience that travelers value. We can't wait to welcome you back for another unforgettable experience!Sincerely,Patrick LacassagneGeneral Manager

Dear Dylan,Thank you for choosing Viceroy Chicago and for sharing your feedback. While we are happy you enjoyed your stay overall, we are sorry you had a couple of concerns. Please know we are always working to improve and will be sure to share your comments with our team. We hope to have the pleasure of welcoming you back and impressing you further.Sincerely,Patrick LacassagneGeneral Manager

Dear Chanda,We're thrilled that our team made a great impression with their hospitality and that our location perfectly complemented your staycation needs. It's wonderful to know you're planning to return to Viceroy Chicago. We eagerly await your next visit and look forward to providing another amazing experience!Sincerely,Patrick LacassagneGeneral Manager

Thank you for taking the time to provide us with feedback. We strive to provide the best guest experience at Viceroy Chicago. We are elated to learn that you had an enjoyable stay while in our care. We sincerely look forward to your return visit to Chicago in the future. Warm Regards,

Dear Martha,Thank you for your glowing review of Viceroy Chicago! We're delighted that you enjoyed our convenient location and high standards of cleanliness and safety. It would be an honor to welcome you back anytime.Sincerely,Patrick LacassagneGeneral Manager

Thank you so much for rating our hotel 5 of 5! It warms our hearts knowing that our guests truly enjoyed their visits. Thank you for staying with us. We hope you choose us again whenever your travels bring you back to the Windy City!

Thank you for a 5 of 5 rating! We are thrilled that you enjoyed your experience at our hotel. We hope you keep us in mind when making future Chicago travel plans.

Dear Cole,Thank you for choosing Viceroy Chicago. We're delighted to hear that you enjoyed our prime location and experienced fantastic service from our team. It would be wonderful to welcome you back for another five-star stay!Sincerely,Patrick LacassagneGeneral Manager

We at Viceroy Chicago are excited to know this was your experience was worthwhile! Thank you for your 5 of 5 rating! Please stay with us again soon!

Dear John,Thank you for taking the time to leave a review. We are pleased to know you enjoyed your stay with us. It is a pleasure to learn you enjoyed our accommodations, food options, and friendly staff. Thank you for choosing Viceroy Chicago and we hope to welcome you back again soon!Sincerely,Patrick LacassagneGeneral Manager

Dear Victoria,It's an honor to have earned your outstanding review of Viceroy Chicago! We're proud that our gracious hospitality and simple check-in made your stay at our stylish hotel pleasant. Thank you for choosing to stay with us and we hope you'll return.Sincerely,Patrick LacassagneGeneral Manager

Dear Jihun,It's always a pleasure hearing from our guests. We're glad our clean, convenient accommodations impressed you, and we look forward to your next visit.Sincerely,Patrick LacassagneGeneral Manager

Joel, thank you so much for your review. We appreciate the feedback. We are thrilled to know we exceeded your expectations. We hope you choose us again for a return visit. Sincerely,

Thank you for your stellar rating. We are elated to learn that you enjoyed your time whilst in our care. It is our sincerest hope that you return to our care in the future. Warm regards,

Thank you for your wonderful rating. We're thrilled to hear that everything was exactly how you anticipated your stay. We're also pleased to know you were able to enjoy our neighborhood, Gold Coast, as much as us. We look forward to being your host the next time you visit Chicago.

Thank you for your wonderful rating. We're thrilled to hear that everything was exactly how you anticipated your stay. We're also pleased to know you were able to enjoy our neighborhood, Gold Coast, as much as us. We look forward to being your host the next time you visit Chicago.

Dear Oumnia,Thank you for the valuable feedback and kind words about our hotel. However, we're very sorry to hear about the mix-up with your room upgrade, and we sincerely apologize that the service you received fell below our standards. We would like to get this resolved immediately. If you could please reach out to us offline at your earliest convenience, we're eager to speak with you, offer our amends, and ensure all is as it should be. We appreciate your patience and hope to connect with you soon.Sincerely,Patrick LacassagneGeneral Manager

Dear Janet,It was a pleasure hosting you at Viceroy Chicago! We're so pleased you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.Sincerely,Patrick LacassagneGeneral Manager

Thank you for your rating of Viceroy Chicago. We are ecstatic that you had a wonderful time with us. We hope you will stay with us in the future! Sincerely,

Dear Shamima,Thanks so much for this wonderful review! We're delighted you enjoyed your stay and are so pleased to hear you already plan on returning. From the entire team at Viceroy Chicago, we can't wait to host you again soon.Sincerely,Patrick LacassagneGeneral Manager