The Westin Chicago River North

4.5 star property
Luxury Chicago hotel in Downtown Chicago with fitness centre
your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Westin Chicago River North

Photo gallery for The Westin Chicago River North

Exterior
Breakfast, lunch, dinner served; American cuisine
Exterior
Lounge
Breakfast, lunch, dinner served; American cuisine

Overview of The Westin Chicago River North

9.0

Wonderful

Highlight
  • Offers an on-site restaurant. Only 5% of properties have this in Chicago.

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Parking available
  • Free WiFi
  • Restaurant
The price is NZ$385
Price available on 30/3/2024

Your area essentials

320 N Dearborn St, Chicago, IL, 60654
  • Popular LocationChicago Riverwalk6 min walk
  • Popular LocationMichigan Avenue9 min walk
  • Popular LocationMillennium Park11 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)36 min drive
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Room options

Traditional Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Double Beds

  • 84 sq m
  • Sleeps 5
  • 2 Double Beds

Deluxe Suite, 1 King Bed

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 42.0 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, River View

  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, River View

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Chicago

The Westin Chicago River North is located in Downtown Chicago, a neighbourhood in Chicago, and is near a metro station and on a river. Chicago Theatre and Art Institute of Chicago are cultural highlights, and travellers looking to shop may want to visit Michigan Avenue and Navy Pier. Looking to enjoy an event or a match? See what's going on at Soldier Field or McCormick Place. With kayaking, power boating and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Chicago Theatre - 6 min walk
  • Chicago Riverwalk - 6 min walk
  • Michigan Avenue - 9 min walk
  • Millennium Park - 11 min walk
  • Art Institute of Chicago - 17 min walk

Getting around

  • State Station - 5 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 36 min drive

Restaurants

  • House of Blues - 1 min walk
  • Tiny Tapp & Cafe - 9 min walk
  • City Winery Chicago at the Riverwalk - 11 min walk
  • Untitled Supper Club - 4 min walk
  • RPM Seafood - 2 min walk

About this property

The Westin Chicago River North

Luxury hotel near Chicago Theatre
Located close to Chicago Riverwalk and Michigan Avenue, The Westin Chicago River North provides a terrace, dry cleaning/laundry services and a gym. The on-site restaurant, 320 RiverBar, features American cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a business centre and a bar.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • Wedding services, 13 meeting rooms and multilingual staff
  • A ballroom, a computer station and smoke-free property
  • Guest reviews give good marks for the location
Room features
All 445 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and shower/bath combinations
  • 42-inch LED TVs with Netflix, streaming services and cable channels
  • Free infant beds, coffee/tea makers and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 60 per day)
  • Valet parking on site (USD 79 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: USD 15–30 per person
  • A restaurant

Restaurants on site

  • 320 RiverBar

Things to do

  • Fitness classes
  • Gym

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • On a river
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Ballroom
  • Building
  • Built in 1987
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch Smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 40 lb per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 15 to 30 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Westin Chicago River North pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 40 lb per pet. There's a fee of USD 100.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Westin Chicago River North?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at The Westin Chicago River North on 12 Apr 2024 start from NZ$376.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin Chicago River North?

Valet parking is available for USD 79 per day.

What time is check-in at The Westin Chicago River North?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Westin Chicago River North?

Checkout is at noon.

Where is The Westin Chicago River North located?

Located in Downtown Chicago, this luxury hotel is within a 10-minute walk of Chicago Theatre, Chicago Riverwalk and Michigan Avenue. Millennium Park and Art Institute of Chicago are also within 1 mi (2 km). State Station and Clark-Lake Station are within a 5-minute walk.

The Westin Chicago River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1002 reviews" "
Rating 8 - Good. 221 out of 1002 reviews" "
Rating 6 - Okay. 61 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey, Morgan Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay with a Fabulous view
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff and clean, nice room. Walkable to the River walk and shopping/dining. Upscale feel - would definitely stay again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and central hotel. Walking distance to restaurants and attractions. I would highly recommend staying at the hotel. I will be returning.
Stayed 5 nights in Dec 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Julia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here. The room was not clean; there were hair all over the bathroom and coffee cups had coffee spots on them. The water was turned off in our room for the morning we were leaving. When I called the front desk, they rudely told me to just use the gym's locker room.
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room with great views of the river and NYE fireworks!
Stayed 1 night in Dec 2023

4/10 Poor

scott

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Beds are hard as a rock Stay away from the coffee service. It’s not only overpriced which is expected but it’s terrible. Starbucks should consider taking their name away Staff is friendly and location is perfect
Stayed 2 nights in Dec 2023

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2023

10/10 Excellent

Enisaul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Louisha

Stayed 5 nights in Dec 2023