Exterior

Reviews of La Quinta Inn & Suites by Wyndham Chicago Downtown

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 1321 out of 2338 reviews" "
Rating 8 - Good. 609 out of 2338 reviews" "
Rating 6 - Okay. 207 out of 2338 reviews" "
Rating 4 - Poor. 104 out of 2338 reviews" "
Rating 2 - Terrible. 97 out of 2338 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Anitha

Disliked: Staff & service, property conditions & facilities
The person that checked in didn't let us know room cleaning service was only on request note was there a sign in the room. Also the property mentioned coffee all the time but never was refreshed. We were 2 adults n a kid but they started counting the towels, body wash etc which made us really uncomfortable
Stayed 3 nights in Mar 2024

6/10 Okay

Gabrielle

Travelled with group
Disliked: Cleanliness
The room wasn’t very clean, our fridge was not cooling properly and microwave took forever to warm up food. At check in they didn’t give us details on room cleaning or any of the fees that would come with the room. Besides that the location is pretty great!
Stayed 3 nights in Mar 2024

8/10 Good

Bhavana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, lot of dining options, near to willis tower
Stayed 1 night in Mar 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Amtrak and Millennium Park.
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Complete serenity.
Stayed 1 night in Mar 2024

4/10 Poor

ERIN

Travelled with family
The front desk staff, particularly Derek, was great. We had no housekeeping service during our 4 day stay. So, despite great location and overall value, we won't be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hwie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walkable location
Stayed 2 nights in Mar 2024

10/10 Excellent

Dynesha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were super comfortable and the room was very clean. I enjoyed my stay.
Stayed 1 night in Mar 2024

10/10 Excellent

RAMON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.

6/10 Okay

Rawan Taleb

Stayed 2 nights in Mar 2024

10/10 Excellent

Samaria

Stayed 3 nights in Mar 2024

10/10 Excellent

Breana

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 4 nights in Mar 2024
Response from Simone M on 17 Mar 2024
Thank you so much for staying with us.

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!!
Stayed 2 nights in Mar 2024

8/10 Good

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and helpful, room was clean, just very dated and had no safe to lock up valuables. Bonus is the default check out noon (compared to 11am like a lot of other hotels)
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2024

10/10 Excellent

tabitha

Travelled with group
Liked: Staff & service, property conditions & facilities
Parking is to expensive
Stayed 2 nights in Mar 2024

10/10 Excellent

Shameka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Paulo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!!
Stayed 4 nights in Jan 2024

10/10 Excellent

Kerriuna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Really nice staff!
Stayed 1 night in Mar 2024

8/10 Good

Kyle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Highlights: Great Breakfast staff; lady was kind, asked how my stay was, etc. Service desk, not so much... it was a huge inconvenience when getting my room key reactivate because I assigned that room to my friend and we used it while I was assigned to the other room, 3 of our friends used :/ The hotel, etc. as a whole, was fine. Nothing to get excited about returning here if I ever make it to Chicago again. The parking garage next door is trash, period! and would not risk using it or damaging your car. I am curious to know if all of them around the are are that bad.
Stayed 3 nights in Feb 2024

6/10 Okay

Kim

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was extremely friendly. But the breakfast was terrible. Rubber sausage. Hash browns were crispy hard. Not in a good way. Even the waffle tasted weird.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Teresa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Chicago! Convenient to so many places, comfortable and clean, great staff! Can’t wait to stay again!
Stayed 1 night in Mar 2024

10/10 Excellent

Danijel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice visit very professional and loves the free breakfast on second floor
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Jose

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 10 Mar 2024
Jose, Thank you for scoring your stay.Have a nice day, - Joe

6/10 Okay

Le'Andra, Galesburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Comfortable and affordable rooms, friendly and helpful staff, delicious breakfast everyday. Cons: Expensive deposit fee, may be charged more than once if not careful.
Stayed 1 night in Feb 2024

10/10 Excellent

Antonio t

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 4 nights in Feb 2024

10/10 Excellent

Shambrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They was very friendly and the property was clean
Stayed 2 nights in Feb 2024

8/10 Good

Maria

Stayed 1 night in Feb 2024

10/10 Excellent

Jenae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at this hotel, and each time I have been impressed with their staff in the breakfast room and the overall cleanliness. It is also a very convenient location for me, being right in the theatre district and down the street from the Lyric Opera House. I would (and likely will) stay here again.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2024

10/10 Excellent

Tomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Everything I wanted to do was walking distance or a short trip in car. Excellent location.

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for your buck, restaurants and grocery shops are easily accessible and is close to a lot of touristy activities.
Stayed 5 nights in Feb 2024

10/10 Excellent

Mark

Stayed 1 night in Feb 2024

4/10 Poor

Bob

Travelled with partner
There was no remote control for the TV. The toilet seat was loose. Breakfast was no better than super 8. The eggs & hashbrowns were cold.
Stayed 1 night in Feb 2024
Response from Assistant General Manager on 19 Feb 2024
Bob, Thank you for taking the time to review your visit with us. I am saddened to see that your room was originally without a TV remote. It is my hopes that you informed my desk team and that they were able to resolve the problem quickly. I also apologize that the complimentary breakfast was not to your liking and that your food was cold. Thank you again for the feedback.Regards, - Joe

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024

8/10 Good

Jessica

Stayed 2 nights in Feb 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

LAURA, NEWBURGH

Travelled with family
Liked: Staff & service, property conditions & facilities
First the cons: The bathroom had blood on the wall and toilet. It was obvious which made me concerned about how carefully the room was cleaned. I had to have my room key recoded 3x which was frustrating. The only edible thing at the breakfast bar was the cereal and bananas but it was free so I'm not going to overly complain. Pro: On a positive note it was quiet, affordable, and the bed/pillows were comfortable. It felt safe also and you cannot access the elevator without a room key.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room
Stayed 1 night in Feb 2024
Response from Simone M. on 10 Feb 2024
Thanks for staying with us.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

michael, Utica

Liked: Cleanliness, staff & service, property conditions & facilities
extremely close to public transportation.
Stayed 1 night in Feb 2024