The hotel computer got hacked and sent a message through Expedia’s chat system and scammed me of £180. These things happen unfortunately, but the hotel couldn’t care less, never asked me for any details, just said contact bank. No “sorry”/“drink on the house” or anything.
The room’s walls and doors where paper thin - could hear every conversation in the rooms next door, above and in the corridor, plus all the doors slamming shoot. Not a great anniversary stay. I’d mentioned to the hotel in advance it was anniversary-they said they were honoured we’d chosen to celebrate at their hotel… evidently not as there was no welcome, or even a note in our room - very poor service. Food and service in the pub was nice though.