The staff was courteous and professional. At least one staff could speak good English on duty. Restaurants were good, mostly geared to Chinese taste, which is ok. I only saw one or two westerners each day. Hotel is kind of far from tourist interest. 90 minutes to old village, 2 hours to Sanxingdui, 1 hour to panda reserch center. 1 hour to city center. 45 minutes from airport. Travelocity did have low rates for this quality of hotel.