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Reviews of Crescent Place

3 out of 5
Crescent Place
1a Crescent Place, Cheltenham, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.8/10

Cleanliness

9.0/10

Amenities

10/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, newly renovated rooms. Very nice.
Stayed 1 night in May 2024
Response from Alayna, General Manager on 20 May 2024
Thank you Glen for your very kind review.

8/10 Good

Gill

Travelled with family
Liked: Cleanliness, room comfort
Lovely stylish place but not for light sleepers
Great communication and a room upgrade which was a pleasant surprise. Well appointed, stylish room with comfy bed, a powerful shower and nice tea, coffee and biscuits. An eye mask and ear plugs were supplied as the only down side is there is noise from the street. The windows are sash and I expect can’t be double glazed. Probably not an issue unless you’re a light sleeper.
Stayed 1 night in May 2024
Response from Alayna (General Manager) on 13 May 2024
Hi Gill, Thank you for your review. It is very much appreciated, and being that we are a small independent business our reviews mean a lot to us. Im happy that you enjoyed all the amenities, including the comfort of the bed! It is unfortunate that we get some outside noise, its a very old building and although recently renovated it is very hard to fully sound proof it. Kind Regards, Alayna.

10/10 Excellent

Michael

Stayed 2 nights in May 2024
Response from Alayna, General Manager on 8 May 2024
Hello Michael, Thank you so much for your kind review. It makes me very happy that you enjoyed your stay with us. Many thanks, Alayna.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024
Response from Alayna, General Manager on 8 May 2024
Hi Paul, Thank you so much for your generous review! Being a small independent business we take all our reviews really seriously. Im very happy that you enjoyed your time with us. Kind Regards, Alayna.

6/10 Okay

W.J.McCarthy

Business traveller
Liked: Cleanliness, room comfort
for trendy technos
this is an experience fo0r younger technocrats. no staff at all everything done via a code and your phone So i felt uncared for and just a number the television was so difficult if i wanted cable or via internet as my phone wouldnt hook up with the system Car parking great and the getting in was fine once i realised i needed the code to have a hash at the end of it. Lots of stairs no lift if i had been a 30 something trendy with a love of gadgets it would have been perfect but i am a late 60s technophobe who loves the personal touch more than i had realised Not for me despite a great location.
Stayed 2 nights in Apr 2024
Response from Alayna, General Manager on 19 Apr 2024
Hi William, Thank you for taking the time to leave some valued feedback. We are unmanned accommodation, newly open, we also integrated new technologies into the building. I very much appreciate that whilst some will love this, it isn't for everyone. There is a lot to be said for the personal touch and whilst I try my bed to accommodate this, it isn't quite what our ethos is about. Kind regards, Alayna.

10/10 Excellent

Dan

Liked: Cleanliness, room comfort
Will use again
Property has been decorated to a very high standard. Car park easy to find and access. Very central location. Easy access despite no front desk, just a code emailed to access the car park and room. Higher numbered rooms are quite a walk up a lot of stairs though. Would pay a bit more for a lower floor next time. Called to ask if we could leave the car on the Carpark a little later than midday, and they were happy to help as the rooms weren’t at full occupancy the next night.
Stayed 1 night in Apr 2024
Response from Alayna on 15 Apr 2024
Hi Dan,Thank you so much for you kind review. Although we are unmanned I really do try to accommodate where I can. Guest experience is our main priority- I'm super happy you enjoyed your stay! Kind regards, Alayna.

10/10 Excellent

Ann

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from Alayna on 22 Feb 2024
Thank you so much for you kind review, every review means a lot to us so this is very much appreciated. Kind regards, Alayna

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here. It’s really central to everything and the room was fantastic. I would highly recommend Crescent Place. We will definitely stay again. Thank you
Stayed 1 night in Feb 2024
Response from Alayna on 18 Feb 2024
Hi Rachel, Thank you so much for your kind review. We are a small independent business and our reviews mean a lot to us. I'm so happy you enjoyed your time with us, and we hope to see you again in the future. Kind regards, Alayna.

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024
Response from Alayna (General Manager) on 21 Mar 2024
Thank you for your generous review, as a small independent business our reviews mean a lot to us, it’s very much appreciated.Kind regards, Alayna