Holiday Inn Rochester Chatham, an IHG Hotel

4.0 star property
Hotel in Chatham with health club and sauna
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Rochester Chatham, an IHG Hotel

Fitness facility
Exterior
Standard Room, 2 Single Beds
Breakfast and dinner served, international cuisine
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
The price is NZ$140
Price available on 7/11/2024
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Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Electric kettle
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Electric kettle
Satellite channels
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Electric kettle
Satellite channels
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Electric kettle
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Rainfall showerhead
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Rainfall showerhead
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Separate bedroom
Private bathroom
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Electric kettle
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Electric kettle
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Map
Maidstone Road, Chatham, England, ME5 9SF

What's nearby

  • Bridgewood Manor Day Spa - 17 min walk
  • Rochester Castle - 6 min drive
  • Rochester Cathedral - 6 min drive
  • Historic Dockyard Chatham - 8 min drive
  • Diggerland - 9 min drive

Getting around

  • Chatham Station - 5 min drive
  • Gatwick Airport (LGW) - 56 min drive

Restaurants

  • ‪Poachers Pocket - ‬19 min walk
  • ‪Subway - ‬17 min walk
  • ‪Sherwood Oak - ‬4 min drive
  • ‪Golden Dragon - ‬5 min drive
  • ‪Village Cafe - ‬6 min drive

About this property

Holiday Inn Rochester Chatham, an IHG Hotel

Upscale hotel
At Holiday Inn Rochester Chatham, an IHG Hotel, you can look forward to a terrace, a garden and a hair salon. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Traders, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and a 24-hour front desk
  • Luggage storage, a vending machine and 8 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 150 rooms include comforts such as 24-hour room service and pillow menus, in addition to perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Flat-screen TVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Traders

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chatham Holiday Inn
Chatham Rochester
Holiday Inn Chatham
Holiday Inn Chatham Rochester
Holiday Inn Rochester Chatham
Holiday Inn Rochester Hotel Chatham
Rochester Chatham Holiday Inn
Holiday Inn Rochester-Chatham Hotel Chatham
Holiday Inn Rochester-Chatham Kent, UK
Holiday Inn Rochester Chatham Hotel
Holiday Rochester Chatham
Holiday Inn Rochester Hotel
Holiday Inn Rochester
Rochester Chatham, An Ihg
Holiday Inn Rochester Chatham
Holiday Inn Rochester Chatham an IHG Hotel
Holiday Inn Rochester Chatham, an IHG Hotel Hotel
Holiday Inn Rochester Chatham, an IHG Hotel Chatham
Holiday Inn Rochester Chatham, an IHG Hotel Hotel Chatham

Frequently asked questions

Is Holiday Inn Rochester Chatham, an IHG Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn Rochester Chatham, an IHG Hotel?

As of 31 Oct 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Rochester Chatham, an IHG Hotel on 7 Nov 2024 start from NZ$140.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Rochester Chatham, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Rochester Chatham, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Rochester Chatham, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Rochester Chatham, an IHG Hotel located?

Situated in Chatham, this hotel is 0.9 mi (1.4 km) from Bridgewood Manor Day Spa and within 3 miles (5 km) of Buckmore Park Karting and Capstone Farm Country Park. Central Theatre and Brook Theatre are also within 3 miles (5 km).

Holiday Inn Rochester Chatham, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 373 out of 1005 reviews" "
Rating 8 - Good. 378 out of 1005 reviews" "
Rating 6 - Okay. 139 out of 1005 reviews" "
Rating 4 - Poor. 59 out of 1005 reviews" "
Rating 2 - Terrible. 56 out of 1005 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities lovely pool I would definitely stay again thank you.
Stayed 2 nights in Oct 2024

4/10 Poor

Venkata

Travelled with family, Business traveller
Liked: Amenities
The hotel staff as such are plesant and good. The hotel rooms need a bit of servicing and the broken toilet seat, no hot water in sink, and wobbly broken beds (twin beds) can be looked after better. The pool is good and well maintained with nice temperature. But changing rooms can be better. Booked for half board and due to change in menu or restaurant or what ever they kindly offered me to choose from regular menu a starter and main instead of 3 course as per bookong - which i understand is fine considering the prices on the menu. But God it took nearly 3 hours to get my food every night and inhave remind the waitresses every day for my food, while all other guests getting their orders and finishing... so inhad to spend 3hrs each night and looking around people walking in and out finishing their dinners and this repeated for 4 nights. Not entirely sure why its just my order is delayed every night, even for a simple chicken burger. So not sure how to rate the service. Overall it kind of destroyed my self esteem and felt insulted repeatedly, can only hope its not intentional, but believe i am shameless and thought i paid for my stay and continued there... finally the ordeal is over 🙏
Stayed 4 nights in Oct 2024

6/10 Okay

Paul

Travelled with partner
Liked: Staff & service
The hotel was generally very nice, the room is small and the bed barely sleeps 2 adults. There was a large wet patch on the carpet near one of the night tables. We found the water pressure in the shower to be virtually useless as you had to move around to get wet. Not what we would have expected from a Holiday Inn. Our room looked at to a court yard which was unkept and over grown. The steam room and hot tub by the pool area were not working at the time of our visit. The breakfast was excellent along with the bar area .
Stayed 2 nights in Oct 2024

10/10 Excellent

Babajide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Oct 2024

6/10 Okay

Penny

Business traveller
Hotel had a good location for work, but the surrounding area is not very desirable. Room was comfortable and clean, water was warm not hot, service in the evening restaurant was slow and half the menu was unavailable. Food itself was average. Breakfast was good and plentiful.
Stayed 1 night in Oct 2024

8/10 Good

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Needs better pillows!
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnighter. Hotel easy to find but by a very busy road which you can hear in the room if you’re on that side. Check-in was quick and easy as was check out. Room was fairly clean but some grubby bits including the table lamp and the lower part of the bathroom door. The bed was comfortable and clean. When I woke up, I went to make a cup of tea and found that the kettle was missing, just the base was there, however, I rang the front desk and explained and within 5 minutes a member of staff had brought a kettle for me which was great. All in all, I would recommend this Holiday inn and will be using again when in the area.
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stay was okay but I feel the staff was a bit rude and treated other customers differently.
Stayed 1 night in Oct 2024

8/10 Good

christian, long eaton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Business meeting took me here. Did everything I needed it to.
Stayed 1 night in Jun 2024

2/10 Terrible

Martyn

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Couldn't gain access to our room as key cards wouldn't work after I eventually found someone they printed a couple more then they didn't work. Then had to look for someone to let us in our room at 1.30 am not happy what so ever
Stayed 1 night in Sep 2024

2/10 Terrible

Joseph

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We had a quick check-in with a friendly reception staff member. The pool was enjoyable for a swim, although we were disappointed that the Jacuzzi was not working. Can honestly say had the worst nights sleep ever. The bed was too soft, making it feel like you were being bounced around with every movement. Some deranged I can only image drunk idiot locked out of his room thought the best way in, would be to use brute force by attempting to kick the door in, whilst screaming let me in at the same time. There were also noisy drunk youths and screaming children running in the corridors throughout the night finally ended at 4.45, causing many interruptions in our sleep. Feeling tired in the morning, we hoped for a refreshing swim only to find the pool closed until 12.30 due to staff sickness, which was another letdown. We noticed signs around the hotel encouraging feedback for improvements if your stay is not at least a 7/10. However, with half of the pool facilities unusable and disturbances during the night, we would not recommend or stay at the Holiday Inn Rochester - Chatham again. On a positive note, the breakfast options were plentiful, and the staff members were friendly, earning the hotel a rating of 5/10 in our experience.
Stayed 1 night in Aug 2024

8/10 Good

Tsega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an amazing spa . I really enjoyed my 3 days stay and I definitely return.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah-Jane

Travelled with partner
Was a great stay, lovely and clean. Helpful staff. Very comfy bed. We didn’t have breakfast so can’t comment on that but over would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV reception poor. No obvious USB charging points. Very friendly young person on reception desk . Some problem with my online booking but she dealt with it calmly .
Stayed 1 night in Aug 2024

10/10 Excellent

tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have family nearby so was a good base for us.. the room was good and the dining/ bar area looked newly refurbished and was really nice.. we used the pool which was a nice addition to our stay.. would definitely use the hotel again..
Stayed 3 nights in Jul 2024

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Our room was lovely, staff very helpful and really nice, breakfast first class, and really enjoyed pool and gym, well done Hoilday Inn 👏
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Nice pool. Room comfortable. Service in the restaurant poor.
Stayed 2 nights in Jul 2024

6/10 Okay

Ashna

Stayed 1 night in Jul 2024

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location, lots of parking. Could do with some more staff at reception and on the bar at busy times, we were waiting a long time. But overall a good stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Business traveller, Travelled with partner
We were in a room for the disabled which they say we booked but can’t see how. It was ok except the large frosted glass window in the bathroom did not have a blind and we felt very exposed.
Stayed 1 night in Jul 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Customer service at reception was fantastic and the room was clean, spacious with a comfortable bed. Couldn’t fault my stay at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious. Double bed was a bit small. Bathroom/ toilet area was lovely and spotless.
Stayed 1 night in Jul 2024

8/10 Good

Uvoh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s free parking here, but make sure you register it before you checkin. The gym was also free, and I used the gym, the steam room, the sauna and the jacuzzi. There’s a swimming pool, but I’d not get to use it. I paid for breakfast, and it was ok, but the orange juice wasn’t very nice, it was weak, like diluted juice. The room was great, and with up to date furniture. There’s a fridge in the room, and a safe, if you want to store your valuables. The only thing was the fridge was so bright, as it had a glass door, so I covered the door with my dark t-shirt so I would sleep. Everything else was amazing
Stayed 1 night in Jul 2024

6/10 Okay

afshan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Broken bathroom door, Low pressure in shower No bulb in the room lamp No mini fridge nor water bottle in room TV not smart TV. Not v quiet but clean comfortable
Stayed 1 night in Jul 2024