Spa Hotels & Resorts in Charlotte from NZ$274

"Every thing"

"Front staff lady was not helpful. Parking signs were up saying you needed to pay on an app and she never offered a parking pass. I only knew because I heard a different front staff offer it to someone else. It cost me $17 extra. There was also a loud barking dog that I heard someone else report to staff, they said they couldn’t do anything. It barked for hours and was in the background of my virtual meeting. The dumpster was picked up at 5am slamming around and woke up several guests, it was discussed at breakfast."

"Friendly staff and clean accommodations!"

"Ok for the price"

"Check in was supposed to be available by 4 pm. We arrived at 630 pm and they said the room wasn’t"

"Went to eat at wood lodge fire grill. Took at least 45 minutes to get 1 alcoholic beverage and ordered the seasonal brownie and ice cream stack. We took the food to the room and had to microwave the frozen brownies and the 2 scoops of chocolate sauce. Normally I would not have an issue but they were not very busy and the girl who took our order had to go check on it 3 different times. Then eventually went back there and I assume made it herself. I was not very pleased with this experience. Rest of the time we enjoyed our stay."