Great staff, very friendly! Upon arrival I was greeted by the valet who allowed me to get checked in quickly and left the car up front as I was leaving within about 30 minutes again. Beautiful hotel, great people, and even the room service was delicious!
Beautiful home in a private setting. The home is beautiful and located on the water. Great decor with nice bedrooms and a movie theater. The owner was easily accessible and worked with us when there was a power outage. If you are headed to the Charlotte area check it out.
This hotel is very well maintained. Large accommodations with the bedroom being separate from the kitchenette & living room.
The whole unit was extremely clean, great linen & nothing looks worn out.
This place is just a few minutes down the road from Charlotte Motor Speedway & centrally located to the race shops in the Concord area.
I'd recommend this hotel to anyone.
Bruce from NB. Canada
Just outside of Charlotte Concord is the unofficial home of NASCAR. Our property is 2 miles from the Lowes Motor Speedway the …More
From the moment of my arrival, I was convinced that I made the right choice for my stay. The check-in process was very smooth. I was given an opportunity to upgrade and took advantage of the offer. Responses to my inquiries about dining, entertainment, shopping, getting around Charlotte, etc., were immediate, helpful and accurate. As I toured the area of the Ritz's location to visit other hotel chain that I most often frequent, I continued to be very happy having chosen the Ritz.
The staff was universally customer focused. Any request was met with an enthusiastic and efficient response. I observed other guests being assisted and came away feeling that my experienced was--as far as I could determine--in keeping with Ritz's approach to serving their guests. The consierge, Mark, especially went above and beyond--at one point--walking me to a restaurant near The Ritz Carlton to make sure I found my way there easily.
Set in a quiet and leafy neighbourhood, amongst other grand houses, the Duke Mansion was a lucky find. The gardens were very attractive and our room was very comfortable. An ideal place to spend a first or last night in US
Denise from London UK
The Duke Mansion was built in 1915 and listed on the National Register of Historic Places. The rooms are residential in their …More